Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling

Report a concern   February 26, 2026 — Rated 10 out of 10 by Catherine Wilkerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best results and nicest people. Have used you for years and will continue to.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Becky Villareal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alexander was wonderful! He did a great job and gave us recommendations! This is the only carpet cleaner I use!

Report a concern   February 26, 2026 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician did not have a tape measure and could not accurately measure the space to provide a price for service. It took over 30 minutes for us to figure it out. He did not have towels as water began to leave the bathroom he was cleaning and I needed to provide towels. Sitting water was left on the floor even after services were complete. Damage was done to then door and frame as well as bathroom vanity. Pictures have been submitted and waiting for response from a manager.

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like a fresh cleaning

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals, quick service and friendly techs

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You come in and get the job done.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Rebecca Trevino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning team did a GREAT job. Carpets look beautiful and smell wonderful! Buddy was very helpful in making sure that special spots were taken care of. They were careful to clean up well after they finished.

Report a concern   February 25, 2026 — Rated 10 out of 10 by Kelly Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, super-clean and nothing toxic for our pets! Jose Vasquez has has been our service provider for a couple of visits. He thoroughly examines the carpeting to maximize the cleaning and always notifies me if extra treatment might be needed to eradicate pet stains. He's fast, friendly and always on time. I will request him, specifically, for our next cleaning! Thanks, Joe!

Report a concern   February 25, 2026 — Rated 10 out of 10 by S.O.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like that the carpets dry fast. The gentleman who cleaned our carpet was very nice. Carpet looks great!

Report a concern   February 25, 2026 — Rated 0 out of 10 by J.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet is ONE year old. We had 2 spots in the family room. They cconvinced us top clean the whole room. Now the entire room stinks. Stinks!!!

Report a concern   February 25, 2026 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved my technician. He got the floors so clean and was so nice to work with.

Report a concern   February 25, 2026 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech arrived on time, cleaned the areas efficiently and was very respectful of our home. Great job!

Report a concern   February 25, 2026 — Rated 10 out of 10 by Al Schiller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Done quickly and did a great job

Report a concern   February 24, 2026 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   February 24, 2026 — Rated 10 out of 10 by Leon and Helena Isbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have been using ZEROREZ for well over 20 years. Never have we had a bad visit.

Report a concern   February 24, 2026 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor was great!

Report a concern   February 24, 2026 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has been my dependable and awesome choice for my home for over twenty years. Their methods, equipment and technicians are the best. I love that my carpets are thoroughly cleaned and freshened with no chemicals or detergents. They are always soft with no residual odors.

Report a concern   February 24, 2026 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very polite and informative. Quick and easy service.

Report a concern   February 24, 2026 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!

Report a concern   February 23, 2026 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic service

Report a concern   February 23, 2026 — Rated 10 out of 10 by Linda Lightfoot Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service was EXECELLENT!!!!

Report a concern   February 22, 2026 — Rated 10 out of 10 by Vasu Pathapati Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician is very prompt, professional and honest with what to expect after his service. Even though overall total bill is 100 more than original quote, given explanation for reason for extra money. Did excellent job of steam cleaning. I would recommend to friends and family

Report a concern   February 22, 2026 — Rated 10 out of 10 by Richard McCoy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No extra spraying of chemicals to the cleaning, VERY affordable pricing, professional and well trained technicians

Report a concern   February 22, 2026 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job

Report a concern   February 22, 2026 — Rated 10 out of 10 by Otis Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very helpful and friendly walked me through the process and did a great job on cleaning the carpets.

Report a concern   February 22, 2026 — Rated 8 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

No improvements needed- good job

Report a concern   February 22, 2026 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service that was provided was at a food price, the tech was informative and did a very good job cleaning the carpets. I would highly recommend this sevice to other people ans would use Zerorez again.

Report a concern   February 22, 2026 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert cleaned a rug in our home and was quick, efficient, and very kind.

Report a concern   February 22, 2026 — Rated 7 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our carpets remaining wet (not just damp) for 12 hours. Does the process include sucking up the cleaning solution? It seems unusually soaked.


Privacy Policy