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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was friendly and did a great job
Your service is resonably priced - and your technicians do excellent work!
Well for one Bud didn't get the carpet under the bed, I expected your team to have furniture lifts to assist in moving heavier or bulky furniture.
Other than that bud did a fine job.
The team is professional, thorough and kind. They also clean up completely when done, showed me videos of before and after so I felt it was money well spent. Edgar took a lot of time to do a very thorough job.
Zerorez is a great company! They do an excellent job and are ale=ways on time. They give you a heads up as to when they will arrive. Kevin cleaned my carpets and did a fantastic job! would highly recommend Zerorez
The process to schedule is simple and the staff do a great job each time at our house.
Excellent and professional service technician
The technician who performed the work was completely knowledgeable. He was totally focused and complete.
Having someone who can communicate is amazing.
Timeliness and professionalism
ON time service, competitive pricing
Alex was amazing and did a great job on our carpets. He was on time and very professional! I would sue Zerorez again!
Was overcharged and still haven’t heard from someone to make it right. Chat agent was zero help
I didn't know that there was a difference between cleaning carpet and high traffic aera cleaning. This should be told to customers ahead of time. I was told this the day the service tec arrived.We were very satisfied with the service. Great job!
Thanks
Delores, First name removed Reed Jr
Process is thorough and effective
Steam cleaning service we perfect! Professional service for great price , thank you!
Our tech was great, fast and polite.
Fast, efficient & personable tech (Buddy). Got white carpet cleaned pretty well (>20yrs old). Will recommend him and call back in 6 mos. Thank you, Patty
Our tech was absolutely wonderful and informative, he took his time and we really felt like the job was done so well.
Great service! Friendly technicians!
Great service! Friendly technician!
Professional
Technicians are always friendly and knowledgeable. They don't push services. They just assess your situation, make some recommendations, and let you decide how you want to proceed. Always a happy customer. Thanks this time to Michael!
The sofa was not properly cleaned! The tech did not clean one side of the sofa. The pillows were not cleaned also. The job was incomplete and poor done!!!!!!
The technician arrives on time and they always do a good job about cleaning the carpets and cleaning up when they are finished.
The technician was very helpful in giving us options, and kept us updated on the status of spot removals.
I’ve always appreciated the fact that you don’t use harsh chemicals. We have used your company for several years and I believe there has only been one time we had a problem and you immediately sent someone back to fix it. Your technicians have always been very knowledgeable, kind and respectful too. Also, the scheduling service is easy and usually I can get a cleaning scheduled within a couple days of when I call. This week we had Jesse and he was so thorough and focused on some of the problem areas we had this time and did a great job.
Scheduling was easy and fast! Technician explained the process very well and did a fantastic job!!
Naz did a great job!
Love the way my carpets look new again.
Very prompt and well explained service . Very professional