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based on 85280 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fabian was great
We loved our technician. He was exceptional.
Friendly and professional service. No residue left on carpet.
Tech, Jesse, was very nice and professional. He did a great job cleaning the areas I needed cleaned.
Tech was nice and efficient
My tech was amazing! He was increadibly helpful, knowledgable, and truly went above and beyond!
No soap
Excellent customer service!
We paid over 600 and 400 of that was for pet treatment (5 gallons) in a super tiny room. When it dried, it looked like it had rust marks on it. This hasn't happened before with other technicians sent out here. Super disappointed. I wasn't here, but my husband was and I normally talk to the technicians myselves and have never had issues before with Zero Rez.
you have consistently delivered great results and always exceed my expectations.
Availability the day after I called. Technician was great
I loved to see the before test clean and after final product. My technician was timely and very professional!
Excellent job revitalizing and cleaning our 20-year-old carpet.
Like the clean without the residue. Techs are always professional.
Our carpets look great! He did an excellent job!
Kevin (our cleaner) was very easy to work with. He explained everything he was doing and made sure we were happy with his work. So far our stains have not come back!
Service tech was awesome. He was so nice and courteous and did a great job cleaning my carpet.
The gentlemen that came did a great job & the product had no harmful chemicals.
Excellent communication and no hidden costs.
Very professional very friendly he did what he said he was gonna do. He did a good job. Thank you so much.
Repair guy was communicating well and quickly.
Technician was prompt, courteous and knowledgeable. He also listened to my concerns.
Victor came and did his job. Ke was very professional
Very courteous. On time. Thorough
Quality service people!
Friendly tech, great service. Problem solved.
Everything was great. I just said the likelihood is a five because I don’t have any friends that need their carpets claimed. Most of my friends are in senior living facilities. Sorry if that upset you.
The service was good. The young man was very professional and explained things as he went along. He was also polite and very much knowledgeable about the product. But after the floor dried, I still see dark spots on the carpet. Maybe if he use some type of shampoo it would removed the rest of the dark spots. I will used you'll again but hoping for better results and would like the same young man to come back. Thanks again for your service. Ms. Last name removed
Service tech was on time and very professional. communicated well and did an excellent job!
The communication leading up to the appointment including the skill andvprofessionalism of the Operator was excellent. He arrived on time, walked the job, confirmed the quote we had been given and completed the job above and beyond our expectations. Highly recommend