Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83796 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2026 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was very prompt and thorough when cleaning our carpet. Excellent job.

Report a concern   March 3, 2026 — Rated 10 out of 10 by Robert Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very happy with our technician who did a thorough cleaning of our carpets. We would request him again in the future.

Report a concern   March 3, 2026 — Rated 0 out of 10 by A.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You can call me.

Report a concern   March 3, 2026 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning products, especially the pet treatment and the customer service are all top-notch.
Jamie was in and out with great information on expectations, etc. He was very respectful of my home and cleaned up after himself, wiping up water on the tile from errant drips. I have used Zerorez since the mid-1990's and will continue to do so.

Report a concern   March 3, 2026 — Rated 10 out of 10 by Ann Norton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time and professional

Report a concern   March 3, 2026 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your services twice and each time the person that conducts the cleaning, has been friendly and has done great job.

Report a concern   March 2, 2026 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removing stubborn stains

Report a concern   March 2, 2026 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter did a great job of cleaning a room that had a few pet related stains. He was on time, professional, accommodating, and efficient in his work. Will definitely use Zerorez again.

Report a concern   March 2, 2026 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who came to my house did a really great job.

11917 forest lakes lane
Dallas 75230

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results!

Report a concern   March 2, 2026 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called Zerores at the recommendation of a colleague on short notice. They worked me in and showed up and did a great job! Thank you.

Report a concern   March 2, 2026 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient, employee did good work, was respectful and seemed honest. Would definitely use Zerorez again for carpet cleaning needs in the future.

Report a concern   March 2, 2026 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse did an excellent at assessing the job and getting things set up and completed and in a timely manner. Great service as always.

Report a concern   March 2, 2026 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service man arrived in a timely manner, explained the process and got to work. He was here for around 3 hours and did an amazing job!

Report a concern   March 2, 2026 — Rated 0 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guys were great and did a super job, but $2,000 to get my carpets and couch cleaned doesn't even make sense in my brain. Too expensive and my rooms weren't that large. It's not what I signed up for when I went online to schedule the cleaning. Make me sick to my stomach to think I paid that much...

Report a concern   March 2, 2026 — Rated 10 out of 10 by austin mcclarnon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

speed of delivery and quality of service

Report a concern   March 1, 2026 — Rated 10 out of 10 by Ro Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did an excellent job carpet looked sooo good and new.

Report a concern   March 1, 2026 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and a great cleaning job.

Report a concern   March 1, 2026 — Rated 10 out of 10 by Gail Curren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean without harmful chemicals. Good price and great friendly service. Steve was efficient and very respectful.

Report a concern   March 1, 2026 — Rated 0 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Previously I used other duct cleaning companies with out issue every 2 years. Decided to try y’all last year and few months later again. So that’s 2 times in one year because yall were not able to do the job others have. I now have to patch my ceiling due to condensation build up causing the tube to leak. Will never use yall again for duct cleanings.

Report a concern   March 1, 2026 — Rated 1 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guy told us he only needed to use one $80 gallon of solution and then proceeded to use 2. So our $99 cleaning special quickly ballooned to $300

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Victor was very responsive to our needs in cleaning the sectional as well as the three room. He was thorough and had a great attitude while taking care of our situation with dust and spots on the carpeting.
I thought the price of the sectional cleaning was a bit high, but the outcome seems to be well worth the price. Time will tell.
We were grateful that he arrived at the appointed time, which helped with the drying process later in the day.

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best removing stains. Employees most courteous.

Report a concern   March 1, 2026 — Rated 1 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have been a client of ZeroRez for many years. The tech and the work have always been excellent until Friday Feb 27. The tech did a terrible job with the carpets. The are not clean and have a residue in them that had left the fibers stiff and uncomfortable to walk on. In addition he damaged several corners with his equipment. I asked him to be careful with the sprayer. The solution in the sprayer will make spots on the wood floor. We have overspray on the wood floor 2 feet beyond the carpet. In our opinion this was deliberate. We need to know how you intend to address the damaged corners and the very poor cleaning job.

Report a concern   March 1, 2026 — Rated 10 out of 10 by Linda Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech always evaluate the areas and before he gets started, he comes and talks to us about any concerns. They’re fast and very polite and professional.

Report a concern   March 1, 2026 — Rated 10 out of 10 by James McAnally Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Doesn't take all day and it is ready to walk on in just a few hours. I have used these people for years and will continue to do so!

Report a concern   February 28, 2026 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning products does not have heavy chemical smells.
The staff was prompt, courageous and completed the carpet cleaning timely, providing feedback as they completed each roon.

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and did a great job.

Report a concern   February 28, 2026 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Showed up on time and was very profesional. Thank you.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Mark Bellish Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had two jobs done by them this week. Bobby did our carpets. They have a 3 step system which worked great in my house. Highly recommend and I will Al's ask fro Bobby.


Privacy Policy