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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Odors and stains are all still present. The treatment did nothing. The technician was really nice and professional though.
Our ZeroRez cleaning services experience was excellent. Our carpeted rooms, stairs, and area rugs look fantastic. Also, your rep (George) was amazing! He was extremely personable, knowledgeable, and helpful. We will definitely request him again in the future! Thanks!!
The person servicing my home was very nice, on time, very respectful of my items in the house. Carpets look nice and it didn’t take him very long.
Your representative was on time, friendly and very easy to have in our home. Carpet looks great. Definitely recommend him, and your company.
Ease in scheduling, prompt and efficient service, professional.
I am very pleased with the job that Jacob C. did cleaning my carpets. I would recommend him.
He was very knowledgeable about what I needed and took his time to make sure the job was done right.
The Tech that did my carpet cleaning was very thorough and took his time to make sure all the spots were cleaned. Also was able to arrive on time on the day I requested.
Alex and Cole were excellent, carpet looks great!!
Jesse did an excellent job cleaning the soiled carpets. Thanks for providing a great floor cleaning service
Jay took the time to fully explain my options and was very informative
Fantastic job as always!
Kim did a fantastic job cleaning my carpet!
I don’t know why the fumes on the truck made my carbon monoxide alarms continually go off, even after he left. I had to get a ladder to physically disable them to make them stop. Very terrorizing for my cat.
I also had higher expectations for some of the pee spots on the carpet to be removed. The tech said the miracle enzymes could have bleached the carpet causing it to look like stains were still there.
This is my second time to use your service, this time in a new house. I was surprised by the added cost of carpet protector for each area. I don’t see how your method “strips” the new carpet protector so I felt obligated to add that feature.
Very good service
The Zerorez employee arrived on time
Discuss the process and what to expect
Was very friendly and courteous
Did a great job
Recommend to friends
Very helpful and professional from making the appointment to cleaning my cushions.
I would highly recommend Nelson who did our carpet cleaning. He did a fantastic job on our carpet that was very dirty for some time. He got it so clean that it looked like new carpet. Great job Nelson!
The tech was on time, professional and efficient. He explained everything that he would be doing and what he was expecting the outcome to be. He presented two options from which I could choose one that would satisfy me. He was very thorough and timely in finishing the project. The cleaning products he used were different from any others I had experienced from other companies I used in the past. There are no harsh chemical odors like the others have had. In fact, no odors at all even after the carpet dried. I will definitely be using Zerorez in the future.
Fred was very professional and did an excellent job cleaning the pet stains. Will definitely be using Zerorez again.
The cleaning of our stairs was great! We have use them before, about 8 years ago, and the service was just as great now. Thank you!!!
Was great !!! The technicians were amazing !!!!
Great
Clean carpets without chemicals
Jay did an amazing job. Explained all the options thoroughly and was so polite and helpful. Our carpets look amazing. Thanks.
very professional
Everything was done to my expectations
I like how your rep who came to my home explained everything to me before, during and after serving my floors
Customer service and helping with dog stains
The guys that cleaned the carpet weren't professional and the job done was lousy.
Alex and his trainee took time to overview what was going to happen, benefits of service, and what could be expected after the treatment.
They were also extremely careful, especially around electronic equipment.
Wouldn't think of using anyone different the next time.
Would highly recommend this team for any project.