- Phone: (214) 372-5326
- Visit Website
based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez always delivers with great service and results! They don’t disappoint.
The product does not leave residue in the carpet
No Oder and professional technicians
The technicians were on time, friendly, knowledgeable and kept me informed of their progress. The work was thorough. I was very satisfied.
Service guy was professional, informed me of exactly what he would be doing and as he progressed he would check to see if it was up to my expectation.
I had recently called for ZeroRez to come clean my tile floor, grout initially, and then when the Team arrived, they suggested I could have one small area rug also cleaned, which I was fine about them doing.. The Team of guys were professional, friendly, did a good job as far as I could tell, however, I thought the cost of my small-average tile floor area and the area rug, totalled over $450. . While I wasn't too surprised, I think the charges are too expensive, especially when I listen to the company ads that they can clean 3 Rooms for $107, is what the ad says.. I would probably not recommend ZeroRez to my friends as I think what they advertise, and what the cost actually turns out to be, is not in the same ballpark....Buyer beware in this case.
Your products and services are highly effective. The cleanliness of our carpets is clearly evident after your work. Additionally the customer service over the phone and in person is top-notch! Jay cleaned our carpets, and he was both excellent and pleasant to work with. Thank you!
Zerorez always does an amazing job and their employees are friendly and professional. I never use anyone else!!
The technician was professional.
Great service
Love the organic products. Spots on carpet are gone. Our technician was great to work with.
Our technician was prompt and courteous. He walked me through everything before and after he cleaned the carpet. He was very knowledgeable when answering questions. He did a great job.
I LOVED THE TECHNICIAN HE WAS VERY PROFESSIONAL AND KNOWLEDGABLE ANSWERING ALL OF MY QUESTIONS. THE CARPET DRIED VERY FAST 12 HOURS WITH NO SMELL.
The technician you send out are thorough and friendly.
Technician was polite and listened to my concerns.
Very friendly technician. Price was amazing and results were worth every penny
Easy scheduling. Tech was thorough and pleasant
Cleaned wonderfully and nice and professional staff.
Steve arrived at the beginning of our allotted timeframe. He was very respectful of us and our goals and thoroughly finished in an efficient and timely manner. We’re happy to recommend him and Zerorez.
I like the fact that you don't use a lot of chemicals and the carpet dries fast.
Zerorez does not use any chemicals. My carpet always looks new and smells great after it is cleaned. The techs are always friendly and professional. They let you know when to expect them. The cost is very reasonable.
Donna
They listened, were thorough, and went above and beyond to make sure that we were satisfied.
John was great. Much better than any other Zerores tech to come out. Will want him next time.
Service was great! My carpet looks soooo much better!
Our technician was very nice and did a great job! Even called me afterwards to explain a couple of spots that were quite stubborn.
Worker had broken equipment and tooo
Longer to do the job. He has to come bank too do 3 rooms he did not get to
Outstanding job! I would highly recommend them to everyone.
Your technician is fantastic. He was thoughtful, caring and took his time doing thorough and competent work.
People who work for company are great!!!
I love the process of utilizing water without the addition of detergent or soaps. I feel like my carpets are much cleaner and have no residue. The service technician, Marchantz, was great. He was not trying to constantly upsell me and kept me educated about everything he was doing. He was very respectful of my property and had superb customer service. I hope I get him the next time I have Zerorez out.