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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was knowledgeable and thorough, did an excellent job treating pet stains.
I like the natural products- no residue left on the carpet. The technician was courteous and did a great job while explaining exactly what he was doing.
The technician did an excellent job and the carpets in the house received a great spring cleaning. He was on time and very polite and completed the work in a timely way. Many thanks.
Great job
Fast service and the job was well done.
Products do not leave behind residue or lingering chemical smells
Very professional and friendly service. My carpet and sofa look clean and smell fresh. Highly recommend!
I love not feeling the crunch of soap filled carpets when the carpets are cleaned by Zerorez.
Great service from scheduling to completion.
I was supposed to receive the Mother's day discount and that did not happen. That is part of the reasons i went with your company as opposed to the hundreds of other companies out there. It was disappointing. As a single mother, every penny counts and I could have saved using another company or if you would have gone through with the Monther's day discount.
Also, it took more than 12 hours for my floors to dry and so my children were displaced for that night also. It was way too wet and I have had my carpets cleaned before and it was not this bad.
It was a disappointing experience.
Hello im not happy my floors did not get clean and the smell is still there I feel like i waisted that money i was also charged for a hallway that was not a hallway a couple of feet . You'll don't' put any spay down before you start cleaning. But the guy was extremely nice I not satified with my service
The cleaners were very professional. They arrived on time and did an amazing job!
Easy to schedule! (This time I literally scheduled after hours the night before and you had a spot available for the next afternoon! Whew! YAY!)
Friendly staff. Communicates arrival time and arrives promptly. Services take a reasonable amount of time. :)
On time. Great job. Nice personality.
A+++++++++++++++!!!!!!!!!!!!!!!!!!!!!!!!!
The technician explained every step and didn't try to up sale. The carpet turned out great.
Service was quick and well done.
Knowledgeable, professional, friendly, and did a great job!
The carpets seem to get clean and they still remain soft to the feet.
My technician was very nice as well.
I had my rugs and furniture cleaned and was quite pleased with the results. I would definitely use Zerorez again.
They did a really great job and were honest and on time
The techs were very friendly and cared about their work. Did a great job on my carpets.
We had fantastic service and the results were awesome. He did great job!
We had a nice technician but after two days there are still spots visible on the carpet. The one he said that would not be thoroughly gone (dog vomit) is fine but there are others that are still there.
I have used you several times in AZ and moving across states to TX thought I would use you again , but this will be the last time. Trying to schedule was horrible your AI tried several times to override what the customer service rep schedule for me so over two days went back and forth with schedules . Once the services was scheduled . First air duck and dryer vent was 45 mins late, but he did a nice job. The carpet cleaner, was another story . My bill for these two services was quoted to be just over 1,000 dollars, I paid over 1500 bucks for these two services - what is being quoted and what you are paid are way off . When I comes to couch cleaning it’s up to the tech to determine everything , I stated that I have a 8 seat sectional so by your website when I talked to the rep and she stated it was a that’s a medium sectional . Tech stated large. I just did not appreciate the upsale on things .
Friendly service
The technician was very nice. He took his time doing a great job on our upholstery pieces. I was amazed at the difference.
Great work by the team
The tech was knowledgeable, prompt, courteous and showed me how filthy the carpets were 😮💨😁
Everything
John did a good job with our carpets and was very friendly.
Love the no residue. Carpet feels soft, fluffy and clean! Jay did a great job. Will ask for him again.