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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great!
quote me on the wrong price, when technician arrived he gave me a $200 price over the quote. I was very embarrassed, I was put on position that I don't like to be at. I hire a service, explain 3 times what I need done, got a quote close the deal and when the technician arrives is kind like: this is the price take it or I will leave. Its very bad! I don't recommend for this only reason.
:Marionne did an outstanding job cleaning our carpets. He had great suggestions and was very careful in the equipment routing to avoid any damage. The process was quick and efficient and the results were great.
the equipment is well kept and staff are so professional. The product is great in cleaning carpets.
I can't express how grateful I am for our cleaner Bert, he did a phenomenal job! I just moved into a new townhome and noticed something muggy about my carpet. He provided great knowledge and expertise on how to get my carpet cleaned, and now it's like I have brand new carpet!
The quote was 175.00. When the tech got here he said he needed to pre soak a couple of spots in the living room and a couple in master bedroom. When I got the bill it was 331.00. So it almost doubled. Went up 156.00. Felt totally deceived.
I was told when I made the appointment I would receive an email with a $50.00 gift card from the promotions ad. I have still not received that email.
On April 23, 2026 we had our bedroom carpet cleaned along with our tile kitchen floor which included the utility room and a powder room. I specifically requested John Behrmann who had provided our carpet cleaning service last year and he did a fantastic job. Our black Labrador retriever spends many hours on our bedroom carpet sleeping and John did an outstanding job cleaning out the dander and hair on this carpet. He explained the process he used, the CR lifter, which made a big difference. The carpet and tile floors looked great and I can't say enough good things about John. He thoroughly explained the processes and made excellent suggestions so we would get the best results. I plan on requesting him again and want you all to know I greatly appreciate his work as well as the Zerorez process for cleaning our floors. Great Job!!
All parts
Nazareth is a great service tech.
Very professional and knowledgeable.
Bert, our technician, was wonderful! So friendly and had great attention to detail. Would love to work with him again!
Convenient and professional service. Tech was very informative
Next day service. Prompt, courteous tech. Care taken in home
Price was fair and I like that zerorez does not use harsh chemicals.
The technician was professional and knowledgeable. My carpet looked great.
The carpet looks worse now than before it was cleaned. The guy was here for such a short time. Which explains that he didn’t take the time to actually clean it properly.
Your price was double what I got as estimate
Great customer service and job well done!
too expensive need better results
Efficient . Knowledgeable and informative about what he was doing and going to do as well as sharing post cleaning suggestions .. very pleased
Friendly effective cleaner
Notified when they were on the way. Made the process and work seem easy. And did a fairly quick and amazing job.
Joe got the pain stains out of my carpet! My carpets look brand new! Thank you Zerorrez!
Quick response and able to get my cleaning scheduled in a timely manner.
Good communication from the team about what to expect.
Michael, our technician, was on time and work quickly and thoroughly.
Bert did a very thorough job and was very polite and informative
Technician was very professional. Explained everything and did a great job!
The carpets looked brand new! Very pleased with the outcome.
Smells really good and cleans very well.
Easy to book appointment, carpet was cleaned well, the tech (Jay) was on time and very friendly and informative. I used Stanley Steemers for over 30 years but this is my new carpet cleaning company!