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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician did a great job.
Professional and good
I was very satisfied with the service- prompt, efficient, and professional. The only question I have is why do you charge the same amount for cleaning a small closet (3 X 5) as you do for a bedroom?
Prompt and provides excellent cleaning.
Great customer service
The people are the best
Very good and fast service. He did an excellent job
friendly people great deals in the carpet actually comes clean and fresh
Quality sercive
Nice guy. Did a good job. His long hose was busted. Did not need it but will for upstairs next time. Please give your crew what they neeed. He was great though, not his fault and did not impact our cleaning.
Kevin was great professional and a nice guy
Very happy the results
Agent was very nice and professional. Easy to work with
Fresh clean carpet by friendly pros.
Easy to book. They were on time. Very professional.
Got my stains out of my carpet. Friendly and professional.
customer service was excellent
The guys were great and very professional. Did a wonderful job.
Unfortunately, I can't remember the technician's name, but he was very friendly and helpful and took his time on the carpets. He didn't rush the process like the last two technicians that came through. He is the example as to why we switched to Zerorez.
Professional, on time, price point
GOOD JOB
Pet Spot Treatment worked great!
The service man was great and on time - all spots are done - beautiful job my carpets look brand new.
My carpet was very bad, only some small spots remained. they did not show until dry so he would not have seen them.. Tec was really nice worked hard on spots others could not remove.
I am giving a very low mark because of the Air Duct cleaning job. Apparently, the man who cleaned the ducts damaged them by disturbing their installation. There were straps that were broken, causing kinks in the ducts, and the ducts were not properly attached to the air handler/plenum. This was causing extremely uneven/low airflow when the heat went on.
I called the A/C company. The tech advised me that the ducts were not tight, causing heat to be dumped in the attic, and the broken straps were causing kinks which blocked the airflow.
The system was working fine before the cleaning and the air distribution was working. In addition to the cost of the cleaning, which wasn't cheap, I now have to pay additional money to have the ducts repaired because of this.
Needless to say, I will not be using your air duct cleaning in the future nor will I recommend it.
The technician was very professional and friendly, explained what he was going to do, and did an excellent job. The carpet looks so clean and nice.
They work! Service people very thorough and nice
He said the living room counted as 2 and really people in the past did not say that and the bedroom is tiny so he should not have charged me extra.
Our representative was very friendly and professional. He explained the procedure and was prepared for our carpets. Our carpets look gorgeous in spite of being about 15-20 year old. He was finished in a timely manner and then on his way. He was very professional, dressed very clean and nicely and we were proud to have him in our home. And you should be proud to have him an employee. Kind regards.
Service is very professional and consistent.
Zero residue