Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2025 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Instruct technicians to clean behind the bedroom doors!

Report a concern   November 12, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best service man ever! Kind, polite, explained what he did on each step. Asked if I had any questions. Did a great job in a timely manner. Did not waste any time getting it done.
My carpet is old, worn & had pet stains. It’s clean & ready for the holidays.
I have used Zerorez before.

Report a concern   November 12, 2025 — Rated 10 out of 10 by Daniel Grose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very knowledgeable about how to treat our rug areas. His efforts were exemplary . I would recommend him to others and plan to ask for him for our next project.

Report a concern   November 12, 2025 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep was prompt and did a wonderful job.

Report a concern   November 12, 2025 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and the products that was used to clean make my carpet look like new.

Report a concern   November 12, 2025 — Rated 10 out of 10 by Scot Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look clean and new. Service was outstanding

Report a concern   November 12, 2025 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From the staff to the process. I

Report a concern   November 12, 2025 — Rated 10 out of 10 by Tanya Morow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional and great service. Used repeatedly for years. Thank you!

Report a concern   November 12, 2025 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am not a fan of outside companies using the restroom in our house, but understand that sometimes it happens. My husband told the zero res guy which bathroom to use ( the guest one in the front). He chose to ignore what my husband said and used one of our bathrooms with all of our personal items sitting out. He should have never been in that bathroom because there was nothing to clean. That is unprofessional and unacceptable to ignore what the client has requested.

Report a concern   November 12, 2025 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The room smells worse than before they came out. I paid extra for a deodorizing treatment.

Report a concern   November 12, 2025 — Rated 8 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Marvin did a good job. However the Beinet mix that Nora got all over our bedroom carpet is still there.

Report a concern   November 12, 2025 — Rated 10 out of 10 by Lamar Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alexander and his coworker were great! They were honest and explained everything well. Will certainly recommend them.

Report a concern   November 12, 2025 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results especially for a 20 year old carpet. Technician was very friendly and helpful. Arrived on time.

Report a concern   November 11, 2025 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who did our service was prompt, friendly and very helpful. He also explained the cleaning process to me.

Report a concern   November 11, 2025 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease making an appointment. Technician expertise.

Report a concern   November 11, 2025 — Rated 9 out of 10 by Richard Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ty he technician was very thorough and explained his process very well

Report a concern   November 11, 2025 — Rated 10 out of 10 by Carol Hiatt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet. Looks new and it is about 20 years old. The tech was so professional
I would highly recommend them

Report a concern   November 11, 2025 — Rated 10 out of 10 by Hemang Sheth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   November 11, 2025 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really liked the technician that came
To help us.

Report a concern   November 11, 2025 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job 👍

Report a concern   November 11, 2025 — Rated 10 out of 10 by Orlander Macon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Exceeded expectations. Very knowledgeable of products

Report a concern   November 11, 2025 — Rated 10 out of 10 by Prisilla Beheler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zero Rez several times and I have always been so satisfied. they do a great job and the techs are always friendly and nice. My carpet always looks clean when they finish. I will always use them if my carpet needs cleaning.

Report a concern   November 10, 2025 — Rated 0 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Couldn’t get any spots out
Made no difference in carpet

Report a concern   November 10, 2025 — Rated 5 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guy that came out never helped a lending hand to help me move a few things. I have never had that before. They usually help a little.

Report a concern   November 10, 2025 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are Chemical free!

Report a concern   November 10, 2025 — Rated 10 out of 10 by Debroah Berglund Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Antonio was so respectful and informative when completing his evaluation and test area providing recommendations for my carpets. He did an amazing job! He left a fresh clean smelling carpet which was very clean looking and soft when dry. Did not leave carpet feeling like built up soap and chemicals. Carpet looks and feels great! Will definitely use this company again and will refer to friends and family.

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technicians were very informative and explained the process and made sure I was happy with the results.

Report a concern   November 10, 2025 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality job and excellent technically skill by DIAMOND made for a great job.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Darlene Holden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the carpet look brand new after getting finished even before it was dried.

Report a concern   November 9, 2025 — Rated 10 out of 10 by Bryan Stepanian Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cory the technician was very professional and walked us through the process step by step. The products used was did the job and was really safe for the dogs we have. Very pleased with the cleaning we received and are very grateful. Would recommend the company and definitely the technician to anyone is in need of a professional cleaning.


Privacy Policy