Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83796 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Donna Frame Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does not use any chemicals. My carpet always looks new and smells great after it is cleaned. The techs are always friendly and professional. They let you know when to expect them. The cost is very reasonable.

Donna

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They listened, were thorough, and went above and beyond to make sure that we were satisfied.

Report a concern   December 13, 2025 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John was great. Much better than any other Zerores tech to come out. Will want him next time.

Report a concern   December 13, 2025 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great! My carpet looks soooo much better!

Report a concern   December 13, 2025 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very nice and did a great job! Even called me afterwards to explain a couple of spots that were quite stubborn.

Report a concern   December 13, 2025 — Rated 5 out of 10 by L.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Worker had broken equipment and tooo
Longer to do the job. He has to come bank too do 3 rooms he did not get to

Report a concern   December 13, 2025 — Rated 10 out of 10 by Melia Riddell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding job! I would highly recommend them to everyone.

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician is fantastic. He was thoughtful, caring and took his time doing thorough and competent work.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Scott Tisdell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People who work for company are great!!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional, fast

Report a concern   December 12, 2025 — Rated 9 out of 10 by Andre Black Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerolrez services are simple and there are no hidden cost.

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians reviewed the work to be done. They did a wonderful job at cleaning, providing instructions for after the cleaning, and keeping the area clean. Loved it. Definitely recommend Zerorez.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Sandra Spett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look beautiful, like new, with all the pet stains and wear and tear taken out. We are so excited and thankful to Jaime for a job well done. He was not only on time, but showed up early, was very nice and so professional. I will gladly recommend your company to anyone looking for a great company like Zerorez.

Sandy Spett
Dallas, Texas

Report a concern   December 12, 2025 — Rated 10 out of 10 by A.L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you! So helpful!

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great. Especially the service!

Report a concern   December 12, 2025 — Rated 10 out of 10 by F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a good job. The young man (Steve Gillis) who came exactly on time. His work was quick and well done!

Name removed

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very kind and helpful.

Report a concern   December 12, 2025 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was prompt and the technician was helpful and professional.

Report a concern   December 12, 2025 — Rated 0 out of 10 by O.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Haggle pricing for cleaning two rugs were unacceptable. Carpets were still dirty after cleaning. Technician price haggled to remove spots.

Report a concern   December 12, 2025 — Rated 9 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality and results of your cleaning service have been steady over the years. Your Tech that cleaned our carpet this time was excellent. He spot treated, cleaned thoroughly, and was very pleasant. A huge improvement over the previous tech and results.

Report a concern   December 12, 2025 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech (Alejandro?) was very professional and did a thorough job on our carpets. He was friendly and answered all my questions. He was fast but careful of furniture and removed any spots that showed up after the original cleaning,

Report a concern   December 12, 2025 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Xion did an excellent job! Not only was he very professional, he very carefully explained everything he was going to do. He offered us options if we were interested but we did not feel pressured.
Xion is obviously a very nice person.

Report a concern   December 11, 2025 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries fast tech was Great

Report a concern   December 11, 2025 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dee did a great job cleaning our carpet. Very thorough.

Report a concern   December 11, 2025 — Rated 7 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I thought my carpets looked amazing but I booked it thinking it was less than $200 all the add ones it was $800 so I felt misled

Report a concern   December 11, 2025 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and the technician, Alexander was great! He did a very thorough job.

Report a concern   December 11, 2025 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning service was excellent. Jaime, the technician was very helpful, knowledgeable, patient, careful , hardworking, polite and punctual.
Definitely, I will recommend your company, the products and the outstanding customer service to other people. The carpet looks nice, clean, neat and smells very good. All set for the holidays!
We are very satisfied with the outcomes.

A very happy customer,
-First name removed P.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Susan Ring Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Juilian was very professional and nice to work with . He did a very good job and explained everything he was going to do and made sure i understood what services I was getting. I will definitely be using them again.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Ruth (Joe) Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful technician. Perfect job

Report a concern   December 11, 2025 — Rated 10 out of 10 by Kimberly Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome clean! No chemical smell. The technician was great! Thank you.


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