Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83399 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Vickie Kemp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional ,took the time to make sure the job was done right. Tech was great.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Vicki Mayfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   October 23, 2025 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was on time polite made sure that I understood everything made sure that I was happy with the results very considerate young man

Report a concern   October 23, 2025 — Rated 10 out of 10 by Ini A Peterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was excellent in all aspects Julian

Report a concern   October 23, 2025 — Rated 10 out of 10 by Sheena McFarland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came to the house was well informed, clear about what was needed, and made recommendations that made sense and didn’t feel like an upsell. The work was excellent, and the carpets he cleaned looked amazing. I also appreciate that they were safe for the cats.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Cherie Pulliam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zeroerz representative that cleaned my carpets was extremely knowledgeable and provided excellent customer service.

Report a concern   October 23, 2025 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Very knowledgeable and polite. Very fast yet thorough.

Report a concern   October 23, 2025 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

They did a great job, but price is still pretty high.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Loma Kiehn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dora was the Merry Maid that cleaned my house. She was a very hard,fast and exemplary worker. She is an excellent representative of your business.

Report a concern   October 23, 2025 — Rated 0 out of 10 by M.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Sofas and chair look exactly the same before “cleaning & treatment” , technician spent less than 20 mins cleaning the sofas and chair. My wife came home and didn’t notice any improvements on the furniture

Report a concern   October 23, 2025 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jobe well done. Thank you

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees were awesome and they did a very good job.

Report a concern   October 23, 2025 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and clean. Friendly technician.

Report a concern   October 23, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. Great result.

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! Appreciated the employees making sure that my home was protected by using the protective covering on shoes and corner baseboard guards. Also, the end result was fabulous, my carpets are so much more brighter.
They were very professional and addressed my questions by explaining the process and showing me what they could see and do to remedy the situation.

Thank you,

Mrs. Last name removed

Report a concern   October 22, 2025 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Dominique was professional, detail and thorough. He did a great job while answered all my questions along the way.

Report a concern   October 22, 2025 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything from the scheduling to the cleaning was effortless. Zerorez has been our go to for years!

Report a concern   October 22, 2025 — Rated 7 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nice job on carpet, but you missed several spots on the chair I had you clean.

Report a concern   October 22, 2025 — Rated 10 out of 10 by Ricardo Renteria Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is excellent and detailed cleaning

Report a concern   October 22, 2025 — Rated 10 out of 10 by Nancy Clyde Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Albert was very professional. The carpet dried quickly and our home looks and smells great! He gave us options and we did not feel pushed to do more than what we were comfortable to do. He was courteous, knowledgeable and friendly. I felt he was trustworthy. Great personality too! You are fortunate to have him on your team. I plan to request Albert next time we clean our carpets. Zero Rez, I love having no residue. You are a perfect match for our Wellness Home.

Report a concern   October 22, 2025 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

zerorez technician took the time to explain the process. Bottom line…the carpets were clean when he left

Report a concern   October 22, 2025 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service rep did an amazing job, worked fast and was super thorough

Report a concern   October 22, 2025 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked the service technician - was friendly and did a good job of explaining his process etc

Report a concern   October 22, 2025 — Rated 9 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a good job and was on time

Report a concern   October 22, 2025 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products works ok, but the service was excellent, friendly people, fast service and they explain what they did and why

Report a concern   October 22, 2025 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service from Jaime.

Report a concern   October 22, 2025 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The black light

Report a concern   October 22, 2025 — Rated 10 out of 10 by Tracy Borgne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The services are great - my carpet looks sooooo much better each time. They come on time, get the job done timely and my carpets dry before the day is over!

Report a concern   October 22, 2025 — Rated 7 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The quality was good but was very expensive. Probably will not use again. It felt like the gentleman at our house kept trying to upsell us on everything and at the end of it, cost over $1500. He also indicated he would get a commission if we left a good review.

Report a concern   October 21, 2025 — Rated 10 out of 10 by Tami McGown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were amazing! very knowledgeable and attentive!


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