Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.A.D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning product is effective and leaves my carpets feeling fresh. The window of time is only 3 hours, rather than more extensive windows from other services. The cleaning time was quick, and I appreciate the specials you run. The best part of the entire experience was the technician who was friendly, helpful, and knowledgeable.

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer Service and the Good Crew

Report a concern   March 26, 2026 — Rated 10 out of 10 by F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a job well done for many years!

Report a concern   March 25, 2026 — Rated 10 out of 10 by Walter Buchanan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would to acknowledge your employee’s skills on February 23, 2026. He was very professional, informative and knowledgeable. He had my floors looking brand new. I will definitely refer your services to my neighbors, friends and family. I am 84 years old and kind of technologically challenged so I don’t know how to attach pictures to display how great he cleaned the floors.

Report a concern   March 25, 2026 — Rated 10 out of 10 by N.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable and friendly service technician.

Report a concern   March 25, 2026 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and customer communication

Report a concern   March 24, 2026 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a good job. A bit on the expensive side but I like the floors look good afterwards.

Report a concern   March 24, 2026 — Rated 9 out of 10 by P.A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician and you contact prior to visit

Report a concern   March 24, 2026 — Rated 3 out of 10 by T.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had to get down on my hands and knees to scrub spots that he didn’t get out. He was in and out . I do a better job!

Report a concern   March 22, 2026 — Rated 10 out of 10 by Karen Arora Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Incredible customer service, great communication,reasonable pricing and excellent results. What else is there?

Report a concern   March 20, 2026 — Rated 10 out of 10 by Jamie Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My couch looks brand new again! Diamond was very personable and professional and took great pride in his work. We enjoyed having him in our home and would definitely request him to come back again.

Report a concern   March 20, 2026 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had my couch cleaned and they were very professional and prompt.

Report a concern   March 19, 2026 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, excellent technician.

Report a concern   March 19, 2026 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   March 19, 2026 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great hob

Report a concern   March 19, 2026 — Rated 0 out of 10 by C.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not only did they show up extremely late beyond when anyone would really be available when I was able to get to the house to look at the carpets it honestly looked like they weren’t even cleaned on the photos. He said they looked OK like brighter but when I was actually looking at the carpet in person, it was so terribly done and I wish I would’ve went with another company. Everything they did was extremely unprofessional and really frustrating to work with due to them being late. I had to step out of a funeral to try and call and figure out where they were which they still couldn’t tell me. I thought I had been ghosted until the person that was going to let them in message to tell me that he received a call. There are a lot more details, but I don’t have the energy to write them.

Report a concern   March 19, 2026 — Rated 8 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service technician was very nice and professional. My only feedback is that I here was a lot of foam left on the furniture in the bedroom that I need to clean up afterwards and the carpets were pulled up out of place quite a bit. But overall a very nice job

Report a concern   March 19, 2026 — Rated 10 out of 10 by Timothy Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   March 19, 2026 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient timely and price friendly

Report a concern   March 19, 2026 — Rated 10 out of 10 by Shirl Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was so knowledgeable and POLITE!

Report a concern   March 19, 2026 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did what they said they were going to do for the the price they quoted on time

Report a concern   March 18, 2026 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to set up appointment and technician was very professional, answering all my questions.

Report a concern   March 18, 2026 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made my carpets like new again

Report a concern   March 18, 2026 — Rated 10 out of 10 by I.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient and consistent!

Report a concern   March 18, 2026 — Rated 10 out of 10 by Kristin Sullivan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rug looks amazing. It’s older and doesn’t look fantastic after other companies who use other products clean so I did not think it could look this good! Like new!
Love the smell and the non toxic, no residue bit. And loved our technician, Diamond! We’ll request him every time. Can’t wait to do some upholstery next!

Report a concern   March 18, 2026 — Rated 9 out of 10 by William Centera Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a good job and was respectful. I would however expect your techs to wear a polo with the logo on it….this young man’s sweatshirt was somewhat unprofessional.

Report a concern   March 18, 2026 — Rated 10 out of 10 by Leah Ellis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician!!

Report a concern   March 18, 2026 — Rated 10 out of 10 by Irene Vega Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have heard about your services for over 15 yrs but never had the occasion to use. I first heard about you from a radio program in California, The Handle Show. Bill would say his wife Marjorie loved t h e way the carpets looked. So here in Texas finally used your services.

Report a concern   March 18, 2026 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called for a move in carpet cleaning. The technician was on time and very professional. Carpets were cleaned and it gave me peace of mind.

Report a concern   March 18, 2026 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The services are good. The technician First name removed, was quick and nice as he completed three bedrooms in about half an hour. I've been using this carpet cleaning company for two years now.


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