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based on 83399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
The service tech was on time polite made sure that I understood everything made sure that I was happy with the results very considerate young man
The service tech was excellent in all aspects Julian
The technician who came to the house was well informed, clear about what was needed, and made recommendations that made sense and didn’t feel like an upsell. The work was excellent, and the carpets he cleaned looked amazing. I also appreciate that they were safe for the cats.
The Zeroerz representative that cleaned my carpets was extremely knowledgeable and provided excellent customer service.
On time. Very knowledgeable and polite. Very fast yet thorough.
They did a great job, but price is still pretty high.
Dora was the Merry Maid that cleaned my house. She was a very hard,fast and exemplary worker. She is an excellent representative of your business.
Sofas and chair look exactly the same before “cleaning & treatment” , technician spent less than 20 mins cleaning the sofas and chair. My wife came home and didn’t notice any improvements on the furniture
Jobe well done. Thank you
Employees were awesome and they did a very good job.
Quick and clean. Friendly technician.
Good service. Great result.
Excellent service! Appreciated the employees making sure that my home was protected by using the protective covering on shoes and corner baseboard guards. Also, the end result was fabulous, my carpets are so much more brighter.
They were very professional and addressed my questions by explaining the process and showing me what they could see and do to remedy the situation.
Thank you,
Mrs. Last name removed
Technician Dominique was professional, detail and thorough. He did a great job while answered all my questions along the way.
Everything from the scheduling to the cleaning was effortless. Zerorez has been our go to for years!
Nice job on carpet, but you missed several spots on the chair I had you clean.
The service is excellent and detailed cleaning
Albert was very professional. The carpet dried quickly and our home looks and smells great! He gave us options and we did not feel pushed to do more than what we were comfortable to do. He was courteous, knowledgeable and friendly. I felt he was trustworthy. Great personality too! You are fortunate to have him on your team. I plan to request Albert next time we clean our carpets. Zero Rez, I love having no residue. You are a perfect match for our Wellness Home.
zerorez technician took the time to explain the process. Bottom line…the carpets were clean when he left
Our service rep did an amazing job, worked fast and was super thorough
Liked the service technician - was friendly and did a good job of explaining his process etc
The technician did a good job and was on time
The products works ok, but the service was excellent, friendly people, fast service and they explain what they did and why
Excellent service from Jaime.
The black light
The services are great - my carpet looks sooooo much better each time. They come on time, get the job done timely and my carpets dry before the day is over!
The quality was good but was very expensive. Probably will not use again. It felt like the gentleman at our house kept trying to upsell us on everything and at the end of it, cost over $1500. He also indicated he would get a commission if we left a good review.
The technicians were amazing! very knowledgeable and attentive!

Professional ,took the time to make sure the job was done right. Tech was great.