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based on 84924 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Company overall is good. Gentlemen who I spoke with on telephone to get estimate and appointment was courteous. I had asked for cleaning of a remnant and runner rugs. He needed to know the sizes before giving me an estimate. When technician arrived he explained any questions I had while he was performing service. Since my granddaughter had an accident on remnant the technician suggested putting a deodorizer down, I asked how much and he quoted me an extra $70. I was not able to include due to me being on a strict budget. My suggestion would be for the appointment setter to maybe recommend any additional services customer may need, more than just a standard cleaning.
Very good results.
Technician was very professional and helpful.
The technician was very professional and extremely helpful.
Really liked the results.
I've had service from zerorez multiple times before, and amount of time spent cleaning this time was pretty short. Seems like job was done in a hurried, rushed fashion. Carpet did not come out clean as usual.
GREAT SERVICE!!!
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The technician was fantastic, they explained the services, showed me each step and was able to add a service. The carpets were dry within a couple hours, the tile and grout dried within a couple as well.
Victor did a great job - made the carpet look like new. What a nice young man.
Excellent assistance in scheduling... service, and results! Nothing more to say! Great job!
I have used them twice and had good experiences both times! They are great a communicating and my carpets look so much better after they leave!
Did not remove all blood stain, but did remove 80-85%. Very responsive, especially in the middle of the night
Great
Amazing results on pet stains and John showed me the results along the way. Very thorough and professional.
Clean and safe
This was the 2nd time Javier has been to our house. Hes very professional and friendly. The service was beyond outstanding and I will request him in the future.
Scheduling was super easy!! The technicians are the best. They are prompt, polite and do an amazing job cleaning.. many thanks for a job well done.
Seth called and re cleaned the room that I had an issue free of charge.
The young man that serviced our house was wonderful. My carpets never looked so good. I have pets and there were quite a number of. Stains and they all came out
Thank you again
Absolutely
Efficiency in carpet cleaning.
Friendly and very professional!
Plan on using them again!
Thank you!
Loved the. Expertise!!
No chemicals and no soap!!! The results were amazing. Javier was so great. He explained so many aspects of carpet life in addition to getting all the spots out of the carpet. He had a huge challenge and he came through as a champion.
I am so impressed with Zerorez! I had a stain that has been professionally cleaned over the years and never fully removed. Dexter removed it completely. I am so pleased! I will use this company again!
The first technician did not the job upto my expectations. Based on my google review, the owner of the company called me and offered a free service to fix the issue. I appreciate the service that you are providing! It shows that you are taking feedback from customers seriously! Thank you.
Service was great and added hallway cleaning last minute with no problem. I love that my carpets are cleaned with low chemical levels and looks and smells so much better! No longer like a stinky dog๐
Edwin was very knowledgeable! He was quick and thorough! Our dryers are more efficient post cleaning! George
Professional service and thorough cleaning of carpets.
The carpet looks brand new!
Thanks Zerorez!

Dexter was able to get the stubborn pet stains out of my carpet.