Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83399 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2025 — Rated 10 out of 10 by Brianna Wagner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The worker that came to service me was very knowledgeable and paid attention to detail. Made sure I was happy with it before he left! Great service and was very quick

Report a concern   October 12, 2025 — Rated 9 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was very professional and knowledgeable about the product

Report a concern   October 12, 2025 — Rated 10 out of 10 by D.M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Flexible and knowledgeable. Good service

Report a concern   October 12, 2025 — Rated 0 out of 10 by A.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They did not do as they said then I call they stated I sign something I was not awar it all on my
Ring camera so I would not use these people at all
They did one room for238 bucks and won’t come fix it
And they lied

Report a concern   October 12, 2025 — Rated 10 out of 10 by Anquintte Gray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man knew what he was doing and got the job done, he was very polite and courteous

Report a concern   October 12, 2025 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs are always very courteous and knowledgeable. The products are great and I really like how they don't leave residue and sanitize my floors. I was not pleased and very disappointed at the price of cleaning the area rug. I will not be asking for that service again unless the price changes.

Report a concern   October 12, 2025 — Rated 7 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Hang around a few minutes to make sure the spots don't come back like they did on my carpet.

Report a concern   October 12, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very helpful and polite

Report a concern   October 11, 2025 — Rated 0 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

2 days after being treated for pet odor and cleaned the carpet smelled so bad we made the decision to rip the carpet out and replace it.

Report a concern   October 11, 2025 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

For the most part your technicians are very good at their job and do a very good job and are very polite and helpful. I wouldn’t know who else to trust my carpet to.

Report a concern   October 11, 2025 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, friendly technician who was knowledgeable and professional. Did a great job on my carpets!

Report a concern   October 11, 2025 — Rated 10 out of 10 by Cassidy Heath Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable, respectful, and efficient

Report a concern   October 11, 2025 — Rated 4 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

One bedroom does not look any cleaner than what it was before.

I had great experience with your company when I had done it 4-5 years back. The first time around the carpet was very dirty still the person took great care and made it look great . This time I had new carpet but still felt regular spots remain. I unfortunately was very disappointed this time. I believe in your process and technology but somewhere it felt short of my expectations and felt rushed .

Report a concern   October 11, 2025 — Rated 10 out of 10 by Lucy Tillman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pretreatment made a big difference. Loved the citrus.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Miguel Vargas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech wad awesome

Report a concern   October 10, 2025 — Rated 10 out of 10 by Ray Lawrence Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and making sure customer is satisfied

Report a concern   October 10, 2025 — Rated 10 out of 10 by Meridith Musgrove Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great! Fast and easy and at a great price! My carpet looks brand new!

Report a concern   October 10, 2025 — Rated 9 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the high traffic areas cleaned well.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Rebecca Zuck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was on time, polite and explained to everything nicely

Report a concern   October 10, 2025 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the deals and the ease of booking online.

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was super helpful! Thank you-

Report a concern   October 10, 2025 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. My technician, George, was great . He explained everything

Report a concern   October 10, 2025 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee who worked on my carpet and furniture was the best I have ever seen. I am 71 and have used many carpet cleaners over the years, but none were as good as the employee assigned to my house this time. Polite, professional, and a very hard worker!

Report a concern   October 10, 2025 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

not all spots are gone

Report a concern   October 10, 2025 — Rated 10 out of 10 by Frank and Deanna Delaura Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was awesome. He did a great job and was extremely professional, personable and customer service focused. I’m very pleased with the results!

Report a concern   October 10, 2025 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job, thorough and complete

Report a concern   October 10, 2025 — Rated 10 out of 10 by Jeanie Graham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alex did a great job cleaning our carpets, very knowledgeable.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Lisa Ross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose Vasquez was very helpful. He explained everything I needs to know and more.
I felt comfortable with him and all his advise.
People need more employees like him.
I would recommend using your company again providing Jose would be the service tech.

Report a concern   October 9, 2025 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great this time - friendly worker who came in and did cleaning.

Report a concern   October 9, 2025 — Rated 10 out of 10 by B.A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and easy. Gets the job done!


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