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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Attention to detail and always kind staff
First of all, your techs were very professional and explanatory in what they were doing as far as cleaning my furniture. I explained that my furniture needed that odor removed which I did not get a good feeling that was going to happen with the method they were using. There were two visits and my furniture still had the odor as well as the smell of the product that was used to clean. So now I have two smells that I am not satisfied with. I have this a few days to see if the odor that I initially requested was gone and unfortunately it is not. I need someone to contact me immediately to resolve this issue.
A totally unsatisfied customer!
Name removed
Victor was great with the attention and service.
I am a repeat customer! They ALWAYS do a great job!
Technician was professional.
Work was performed well. Carpets and rugs looked great. Only issue was that the van/truck leaked oil on the driveway and made a big oil spot.
The technician did a very nice job. The carpet was dry.in 4 hrs just as he said it would be.
Easy to schedule, very nice people and a job well done
Very professional and took his time to clean both sofas.
Easy to book appointment
I appreciated the customer service provided by the technician. He was very professional and took the time to explain why some of the stains in the carpet did not come up. I value his honesty and the care he took while completing the service.
Thank you, guys! I had been putting off cleaning my carpet for a while until a stain finally forced me to find someone ASAP. Four different people recommended this company, and I absolutely don’t regret choosing them.
I was able to get an appointment quickly, they arrived right on time, and the job was done efficiently and faster than I expected.
The technician was very friendly and took the time to explain the whole process for removing the stain. Everything was great — I will definitely be contacting them again!
The service guy communicated well and showed you and told you what was going on
My wife and I have white upholstery couches and Tyrone did an excellent job getting them back cleaner than they have been in a very long time. He was quick, thorough, and personable.
We highly recommend zerorez and also Tyrone.
Fast drying and no residue
Your team does a good job.
I am sorry, I do not remember his name, I believe Jeremy? He was here to clean my couch, he listened to my issues with the cushions, was very tentative and made sure I was happy with how the cushions and couch turned out! We are very happy and the couch smells great, no chemically smell. Just a wondeful fresh clean couch!
Always on time, friendly people and no harsh chemicals on my carpet
Tristan was great at explaing the Air Vent cleaning and showing pictures of what was up in our system. He also listened to my concerns with a asthmatic child in the household! We're relieved that he will have an air purifier in his room with a 2 yeat filter in it!
Liked the tech. Very nice and professional.
No residue
I like that they use steam.
No residue
Very professional and efficient
Above and beyond excellent service: everything was assessed thoroughly and honestly and all of my questions answered with deep expertise and patience. This gave me great peace of mind in deciding how to proceed with my couch's damage. I will absolutely be booking with the company again and can't emphasize enough how helpful and thorough my technician was
Arrived on time and worked quickly. He did a great job and the carpets look beautiful.
It was a little expensive
It was good but some dirty spots still there.
Prompt, on time, quick, fair pricing, and professionally done service. Very happy with results.

My technician was very thorough! He did an excellent job and brought both our carpet and tile back to life!