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based on 83398 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I already did this shortly after Alexander (Alex) & Xion, his "apprentice" (I called him) left my home on Wednesday morning, October 29, 2025, either that afternoon or evening.
On time! Professional! Quality job!
Extremely professional, kind and they did a great job.
Excellent service and results.
Julian Avila was courteous and explained the process and options.
Everything they did in my house is exactly like we were told.
Jay did a wonderful job with our carpets. He did our 5 bedrooms, our playroom, hallway, and stairs.
Technician was great. Efficient, knowledgeable and friendly
Service tech was friendly, professional and did a great job.
Great customer setvice
Very speedy and detailed cleaning!!
Carpet looks betterand stays clean Your staff arepleasant and professional Alex was very personable
The ease of making an appointment. My technician was on time. He was friendly, very knowledgeable. My carpets look great.
The person who cleans does not try to force me into getting extra stuff. He tells me what is available and I can say yes or no and that is it. The cleaning is done on time and always a very professional job. The house smells clean and fresh - no chemical smell.
Great service and clean carpets
They did not clean my house at all .
the technician Demarion was very informative and thorough and he did a really GREAT job!
Very professional, Kevin was amazing explained the process very good customer service.
Carpet looks great!
I like how you use natural products and there is no chemical smell. Your workers are the best! So polite and meticulous. I have been using Zero Res for @ 6 years and I will continue!
Carpets still smell
Carpets still smell
First cleaning in years where it didnt feel like it was worth the money. Still lots of spots that I know would have been picked up previously. House smelt like dirty water after too
My carpets look great. Fast service. Very polite and knowledgeable associate
Coupons ! For discounts! Fast treatment, once the technician got here
WE WERE VERY PLEASED WITH ZEROREZ FROM START TO FINISH. COMMUNICATION WAS FIRST NOTCH AND THE CLEANING WAS AMAZING AND SPEAKS FOR ITSELF. WE WILL BE REPEAT CUSTOMERS.
Jesse came today on time above and beyond service No crunchy carpets
So clean like new dries so fast
Thankyou Jesse
Tearesa Adams Midlothian Tx
You are my go to rug specialist..........!!
We have had your company come clean our office's carpet every year for the last four years, just before our Annual Open House event. It has always been done very well and that is why we have used you company. However, this year the results are Very SUBSTANDARD. Your technician was very nice, prompt and he worked quickly however the results were unacceptable. I was told that when it dried the streaks would disappear, so I gave it through the weekend to dry. It was almost worse when it dried. I took pictures and will be happy to send them to you.
Because of time constraints, we are faced with having to go in to our Open House with streaky soiled looking carpet. With these results we will not be able to use your company going forward and would not be able to recommend your company to anyone.
Marvin did a great job! Zerorez is expensive but worth every penny! They did a great job cleaning carpets as well as throw rugs. Quite the up sale on additional treatment options. But I jumped on it. Three bedrooms, carpeted stairwell and up-stairs bedroom / living area base charge was $500. Added pet / carpet protection treatment increased the price to $800 and two throw rugs added about an additional $250. Marvin arrived on time and was less than four hours getting it done. A realtor in our neighborhood highly recommended Zerorez and so do we!
Great service