Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Jerome Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job cleaning my carpet and made it look like new.

Report a concern   July 10, 2026 — Rated 8 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Come up with something to put over front door to keep heat out. My ac ran non stop from 8am until 11 pm when I turned it off. My line froze I was unaware as I stayed gone all day.

Report a concern   July 10, 2026 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrival,friendly. Did cleaning as they were supposed to.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Russell Gran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a fantastic job cleaning my carpet and the technician was great!
Russell B Gran

Report a concern   July 10, 2026 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great. The technician was on time, very polite, extremely knowledgeable and gave me lots of information on dollars,how to care for my carpet. He was also very careful to make sure that their treatment was the best for my carpet which it was.
Many thanks,
First name removed

Report a concern   July 9, 2026 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man explained everything to me.
He was very helpful.

Report a concern   July 9, 2026 — Rated 0 out of 10 by A.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Having to make two trips to get the job done.

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WE had a great service Tech

Report a concern   July 9, 2026 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your services several times. The techs do a good job and are very professional and prompt.

Report a concern   July 9, 2026 — Rated 10 out of 10 by Danielle Houle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet treatment gave the carpet a good, deep clean. Especially in areas that were heavily soiled by pets and heavy traffic areas. Cole was very knowledgeable and talked me through the difference in service and what treatments worked best for me. All said and done, Cole did an excellent job and the carpet looks good as new! Highly recommend him for best carpet cleaning and providing great customer service!

Report a concern   July 9, 2026 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's so nice to be able to have one trustworthy company take care of so many things around our home - cleaning tile, air ducts, upholstery.

All the technicians we've met have been kind and professional. Much appreciated!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Robyn Schroeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was timely and worked very neatly. Stains came out. Everything was looking really good and smelling good and I was very happy with everything.

Report a concern   July 9, 2026 — Rated 10 out of 10 by Nancy Sandoval Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly affordable and knowledgeable. Technician explained everything in detail and answered all of my questions.

Report a concern   July 9, 2026 — Rated 0 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I only got 2 rooms and an area rug done. It was $193. The ad was 3 rooms for $109. It came out ok but next time I’ll use someone else.

Report a concern   July 9, 2026 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was very friendly and knowledgeable! He did a great job cleaning our carpets after our pet had an accident.

Report a concern   July 9, 2026 — Rated 10 out of 10 by Judith Campbell Reiter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician removed stains that had been in the carpet and furniture for years.

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was friendly and helpful.

Report a concern   July 9, 2026 — Rated 10 out of 10 by Kendall Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe our service tech was so knowledgeable and kind. Very helpful and I felt very comfortable working with him. He obviously appreciates his job and it shows. I’d recommend Zerorez without seeing the rigs yet and this is due to the knowledge and experience. It shows!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Jona Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and communication!!! Excellent work and easy to pay! Highly recommend!!

I have been a realtor in DFW for 22 years and I refer these guys to my clients as well!

Jona Thomas
Remax Premier

Report a concern   July 9, 2026 — Rated 10 out of 10 by Tish Grijalva Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel like the carpet got so clean. It smells good, no chemical smell. Looks great!

Report a concern   July 9, 2026 — Rated 4 out of 10 by K.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cost

Report a concern   July 9, 2026 — Rated 10 out of 10 by Louis Agnone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, fair prices, quality outcome

Report a concern   July 9, 2026 — Rated 10 out of 10 by Bill Debnam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was excellent, very thorough, very friendly and professional!

Report a concern   July 8, 2026 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was thorough and the tech was very nice although I was very overwhelmed in general

Report a concern   July 8, 2026 — Rated 6 out of 10 by G.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician was not friendly, but someone came the first time was very friendly and nice

Report a concern   July 8, 2026 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were courteous & did a great job. No mess left behind.

Report a concern   July 8, 2026 — Rated 10 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fine service again! We will use Zerorez again soon!

Report a concern   July 8, 2026 — Rated 10 out of 10 by K.R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Truly appreciated Nazareth, his patience, thoughtfulness, and consideration.

Report a concern   July 8, 2026 — Rated 10 out of 10 by H.M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The thorough cleaning of the air ducts with little to no mess. The service was comprehensive & gave me pics throughout the process.

Report a concern   July 8, 2026 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was absolutely wonderful. Very polite and courteous.


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