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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and friendly service
Everyone was very friendly and clean and professional!
Fast and economical
I am very happy with
zerorez, we have used them for the last 3 years. the technician was very polite, trustworthy and efficient.
Very knowledgeable about his work & very personable.!
Quality and efficiency of service.
Used Zerores multiple times always a great outcome.
Service technician was courteous, knowledgeable, and professional. He seemed to enjoy his job.
Prompt, courteous and professional. Communication was consistent and appreciated.
Thorough cleaning.
I requested a specific technician which we had before and was assured that I could have him for the appointment which I made in plenty of time. That technician is not who came out and did not do near as good of job as the one I had requested.
Dee was a great technician, he was very prompt and courteous.He did a great job cleaning our carpets!
Zerorez did a fantastic job in cleaning our carpets. What I love about it doesn’t leave any soap or detergent behind locked up in the fibers so the spots don’t reappear and the traffic lanes. don’t not come back. I also love that the carpet dries so quickly and it’s absolutely beautiful!
Great service. Very friendly and helpful. Would definitely recommend Zenorez and the young man who cleaned my carpet.
Great service even when late
I wasn’t sure of our tech’s name, but he was awesome! Explained process in detail and very thorough cleaning!
Very polite tech & he did a great job for me.
The quality of the gentleman who did the work and the expetise with which he did it.
Great customer service and communication
Prompt and courtesy
Repeat customer. Repeat request for tech, Alexander. Shows up, works hard and really digs in to understand customers needs, lifestyle and budget. Never walks away with out making sure I’m satisfied with the work 100%. Very reasonable price with great results. Will be back soon!
A loyal customer for over 20 yrs. You stand by your product and results.
This experience was my first time using Zerorez. They came to clean a sofa and two living room chairs. I was thrilled by the professionalism, communication, care, and thoroughness of the service tech. He did an amazing job and I'm very happy with how everything turned out. I look forward to hiring Zerorez again.
Our technician was extremely helpful and did a wonderful job. We like the promptness, quality of work and of course, the reasonable prices.
Jamie has done my office , home, and apartment . Hr is excellent and goes above and beyond
He was friendly, efficient and professional. Told me what I should do to help the drying time.
The results. When finished, the carpet looks clean but feels amazing--and I take care of my carpet and vacuum every 4-5 days so it isn't in dire condition. I like how thorough the techs are--they carefully look for biological deposits--and yes, I know that increases revenue, but it also assures me that they are thorough in cleaning. It is always more expensive than initially stated, but it is worth it! And I don't have to do it often; I believe this makes my carpet's lifetime longer than would otherwise be expected.
The person was late, had wait an hour because they locked keys in vehicle and couldn’t start. I paid for $99 3 rooms and $77 for stairs.They only cleaned stairs (which I paid) 1 room and hallway (so I think I’m a room short). Very disappointed in the service.
The pet stains came out of the entry hall carpet !!! Thank you
Clear demonstration of dirt on rugs
Clear price quote
Timely delivery date for cleaned rugs
Knowledgeable technician

Great service..your staff was very nice and worked very hard!