Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2025 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service..your staff was very nice and worked very hard!

Report a concern   November 16, 2025 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and friendly service

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone was very friendly and clean and professional!

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and economical

Report a concern   November 15, 2025 — Rated 10 out of 10 by Linda Pietrucha Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very happy with
zerorez, we have used them for the last 3 years. the technician was very polite, trustworthy and efficient.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Janie Farmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable about his work & very personable.!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Roxa Joplin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and efficiency of service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used Zerores multiple times always a great outcome.
Service technician was courteous, knowledgeable, and professional. He seemed to enjoy his job.

Report a concern   November 15, 2025 — Rated 9 out of 10 by Rob Guy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous and professional. Communication was consistent and appreciated.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough cleaning.

Report a concern   November 14, 2025 — Rated 5 out of 10 by S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I requested a specific technician which we had before and was assured that I could have him for the appointment which I made in plenty of time. That technician is not who came out and did not do near as good of job as the one I had requested.

Report a concern   November 14, 2025 — Rated 10 out of 10 by Sherry House Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dee was a great technician, he was very prompt and courteous.He did a great job cleaning our carpets!

Report a concern   November 14, 2025 — Rated 10 out of 10 by John Hopkins Sr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a fantastic job in cleaning our carpets. What I love about it doesn’t leave any soap or detergent behind locked up in the fibers so the spots don’t reappear and the traffic lanes. don’t not come back. I also love that the carpet dries so quickly and it’s absolutely beautiful!

Report a concern   November 14, 2025 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Very friendly and helpful. Would definitely recommend Zenorez and the young man who cleaned my carpet.

Report a concern   November 14, 2025 — Rated 9 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service even when late

Report a concern   November 14, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I wasn’t sure of our tech’s name, but he was awesome! Explained process in detail and very thorough cleaning!

Report a concern   November 14, 2025 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very polite tech & he did a great job for me.

Report a concern   November 14, 2025 — Rated 10 out of 10 by Stephen Waller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the gentleman who did the work and the expetise with which he did it.

Report a concern   November 14, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and communication

Report a concern   November 14, 2025 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and courtesy

Report a concern   November 13, 2025 — Rated 10 out of 10 by Alicia Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Repeat customer. Repeat request for tech, Alexander. Shows up, works hard and really digs in to understand customers needs, lifestyle and budget. Never walks away with out making sure I’m satisfied with the work 100%. Very reasonable price with great results. Will be back soon!

Report a concern   November 13, 2025 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A loyal customer for over 20 yrs. You stand by your product and results.

Report a concern   November 13, 2025 — Rated 10 out of 10 by Anthony Bonetti Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This experience was my first time using Zerorez. They came to clean a sofa and two living room chairs. I was thrilled by the professionalism, communication, care, and thoroughness of the service tech. He did an amazing job and I'm very happy with how everything turned out. I look forward to hiring Zerorez again.

Report a concern   November 13, 2025 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was extremely helpful and did a wonderful job. We like the promptness, quality of work and of course, the reasonable prices.

Report a concern   November 13, 2025 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jamie has done my office , home, and apartment . Hr is excellent and goes above and beyond

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was friendly, efficient and professional. Told me what I should do to help the drying time.

Report a concern   November 13, 2025 — Rated 9 out of 10 by H.A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results. When finished, the carpet looks clean but feels amazing--and I take care of my carpet and vacuum every 4-5 days so it isn't in dire condition. I like how thorough the techs are--they carefully look for biological deposits--and yes, I know that increases revenue, but it also assures me that they are thorough in cleaning. It is always more expensive than initially stated, but it is worth it! And I don't have to do it often; I believe this makes my carpet's lifetime longer than would otherwise be expected.

Report a concern   November 13, 2025 — Rated 5 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The person was late, had wait an hour because they locked keys in vehicle and couldn’t start. I paid for $99 3 rooms and $77 for stairs.They only cleaned stairs (which I paid) 1 room and hallway (so I think I’m a room short). Very disappointed in the service.

Report a concern   November 12, 2025 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pet stains came out of the entry hall carpet !!! Thank you

Report a concern   November 12, 2025 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clear demonstration of dirt on rugs
Clear price quote
Timely delivery date for cleaned rugs
Knowledgeable technician


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