Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 6, 2026 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and thorough job.

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were awesome

Report a concern   May 6, 2026 — Rated 2 out of 10 by T.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Results were not as good as previous experiences. Your advertisement feels like a bait and switch. Your tech was abrasive.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Linda Bambina Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm very happy with the technicians and their attention to detail, both for my carpets and focusing on the job. I've had this company do my carpets for years and they look and feel great after they leave.
They are on time, efficient and professional.

Report a concern   May 6, 2026 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

discount coupons / prices

Report a concern   May 6, 2026 — Rated 10 out of 10 by Terri Gaines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor was exceptional and very professional.... will definitely use him again

Report a concern   May 5, 2026 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. I didn’t feel pressured to schedule more services. The gentleman who came to our house was professional, honest and did a great job, The payment process was quick.

Report a concern   May 5, 2026 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kevin was professional on time and pleasant.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Greg Ward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nazareth was a great technician. Very proficient in what he does. An outstanding employee of your company.

Report a concern   May 5, 2026 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service and not hard to book an appointment. Gave quote over the phone

Report a concern   May 5, 2026 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team was excellent and I was satisfied with the job

Report a concern   May 5, 2026 — Rated 10 out of 10 by Martha Novorr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was a delight! He was on time, informative and did a beautiful job cleaning my carpets.

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The vessel that allows one to see the dirt extracted. Low odor

Report a concern   May 5, 2026 — Rated 5 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

While I wanted to support an advertiser of a local radio station- I know how referrals work and capturing where you heard an ad from matters to businesses. My Zerorez experience was just average. The technician was personable and friendly, 2 out of the 3 cleanings were good, the third wasn't but after listening to managers explanation I understand staining to the hardwood floor was most likely caused by my pet's urine in the same place repeatedly caused the stains and not the chemicals used. They took our rug off site 2 weeks ago....wondering when it will be returned. I've received no follow up either electronically, phone or text on when that might be.....yes I was grateful to speak with the district manager but now I would like to know when the rug will be returned. I believe I've made a fair and honest assessment of the service I received.

Report a concern   May 5, 2026 — Rated 9 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling

Report a concern   May 5, 2026 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, simple and clean.

Report a concern   May 4, 2026 — Rated 9 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, efficient. Just what we asked for.

Report a concern   May 4, 2026 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look so good and smell good too!

Report a concern   May 3, 2026 — Rated 10 out of 10 by Liz Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Paul arrived on time and did a great job!!

Report a concern   May 3, 2026 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural cleaning, no toxic chemicals, staff are so nice, and affordable!

Report a concern   May 3, 2026 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael J, the technician showed up on time and did an amazing job on my carpet. It looked like new and and no excess moisture left in the fibers.

Report a concern   May 3, 2026 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic and knowledgeable staff. The carpet is always clean after and looks great.

Report a concern   May 3, 2026 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech John was very good. He let me know what the cost would be for everything I asked him to do that was beyond the initial scope of the service request. The carpets look great and we will definitely be repeat customers.

Report a concern   May 2, 2026 — Rated 10 out of 10 by Brandi Nash Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication and showed me some of the techniques that he uses. Can’t believe it was so dirty and didn’t look like it! So happy that I went with Zerorez. Definitely will use again!

Report a concern   May 2, 2026 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great guy that cleaned our carpet and carpets looked great

Report a concern   May 2, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great! Technician was fabulous! Satisfied with the results!

Report a concern   May 2, 2026 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service rep was very friendly and did a great job on our carpets. We showed him what we wanted cleaned, and he did everything very well. We were very satisfied with what he did.

Report a concern   May 2, 2026 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was by far the best carpet cleaning I’ve had in my house. The carpet felt fluffy and soft like a baby’s bottom. De’Marvion was thorough in explaining the entire process and even more thorough in cleaning my carpet.

Report a concern   May 2, 2026 — Rated 9 out of 10 by Ellaine Stanford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve been a big fan of Zerorez for more than a decade. Service has always been good. Response time and scheduling has been good too. If a little more expensive than other services, it has been worth the Delta.

Report a concern   May 2, 2026 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning was fantastic- fast and effective


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