Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83796 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 25, 2026 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   January 25, 2026 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the agent did a grreeat job. Well satisfied

Report a concern   January 25, 2026 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was super easy to set up the appointment online. The technician showed up about 30 minutes into the 2hr arrival window. He quickly determined the services that we needed and got right to work! He was fast and I loved there was no perfume or chemical smell when he was done. Thanks Jesse!

Report a concern   January 24, 2026 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service quality, professional technician and fair price

Report a concern   January 24, 2026 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service rep Joe was very polite and informative. He explained the service that was best for my situation and walked me through what he would be doing.

Report a concern   January 24, 2026 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’m very satisfied with their service. The team was professional, and did an excellent job cleaning our sofa. It looks fresh and almost brand new. Great quality and great value. Highly recommended!

Report a concern   January 24, 2026 — Rated 10 out of 10 by Carolyn Williford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zion was most efficient and did a great job!

Report a concern   January 23, 2026 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly

Report a concern   January 23, 2026 — Rated 10 out of 10 by Pamela Break Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Albert came in a timely manner and was finished in about 2 1/2hrs! The house just felt cleaner!

Pam Break

Report a concern   January 23, 2026 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technicians were outstanding & the quality was excellent.

Report a concern   January 23, 2026 — Rated 8 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The job done was not to the former standards that you're company has performed in the past.

Report a concern   January 23, 2026 — Rated 10 out of 10 by mike johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

paul our technician knew his stuff. spot pet areas came out very clean. carpet looks new

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians, Alex and Victor, were very thorough and friendly!

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and thorough service

Report a concern   January 23, 2026 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the techs are thorough and do a great job. My carpets always look fantastic when they are finished. I love that there is no residue or harsh chemicals involved.

Report a concern   January 22, 2026 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks great after Zerorez carpet cleaning.

Report a concern   January 22, 2026 — Rated 5 out of 10 by L.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I shared via email and didn't get a response

Report a concern   January 22, 2026 — Rated 10 out of 10 by Sarah Tanner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our provider was great! Speedy and kind!

Report a concern   January 22, 2026 — Rated 10 out of 10 by Mary Beets Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Able to schedule service in the same week I call. The technician is very knowledgeable.

Report a concern   January 22, 2026 — Rated 10 out of 10 by Lena Fulton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding technicians…professional, friendly, and due a great job. Carpets look amazing. Have used Zerorez for many many years and won’t use another company.

Report a concern   January 21, 2026 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier was very nice and helpful. He did a great job cleaning my sofa

Report a concern   January 21, 2026 — Rated 10 out of 10 by Jodie Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very proffesional and good. I have already recommended t to a couple of friends.

Also i would like it done again in 4 months just to keep my carpet fresh.

Report a concern   January 21, 2026 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   January 21, 2026 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech used a brushing machine first that agitated the dirt in the carpet THEN used the extractor to clean our carpets. Made the carpet look so much cleaner than other companies I’ve used before that only spray cleaner then extracted.
Brandon was super knowledgeable about the process he was using for cleaning.

Report a concern   January 21, 2026 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was reasonably priced and completed on time and very efficiently.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Michael Steuerwald Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast and friendly servicen

Report a concern   January 21, 2026 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Competitive pricing with good service levels.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Tyler Adcock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job!

Report a concern   January 20, 2026 — Rated 10 out of 10 by Tyler Adcock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job!


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