Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Lavon Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So easy to deal with, very professional and friendly. The carpet cleaning itself and the technician, Kevin Pettis, out of 10, I give a 12! I had several stains, but you would never know it now. I will definitely use Zerorez again in the future, and I plan to have them out to clean my tile and grout after the first of the new year. I have already recommended them to several friends!

It's hard to know who to trust nowadays, especially when so many people tend to take advantage of the senior community, but I do trust Zerorez

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Jasyett was very knowledgeable in the questions I had. Was very polite and was patient with all of my questions. I would request him every time. Good job

Report a concern   December 4, 2025 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your person cleaning our carpet was professional, listened to my requests and performed well. So far it looks great! Thanks to Bobby!

Report a concern   December 4, 2025 — Rated 4 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This particular person who did the cleaning this time is not thorough. Imagine one person cleaning a 5000 sqft house (wood in living areas and kitchen) in one hour. He bypassed all the corners and the carpet close to the walls where the dust generally gets accumulated.
It's not worth for $600 for one hour job. You can decide how to handle

Report a concern   December 4, 2025 — Rated 10 out of 10 by Jay Horn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier was very professional and timely. He walked me through options and provided suggestions based on his expertise which I appreciated.

Report a concern   December 4, 2025 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people. Zion was great.

Report a concern   December 4, 2025 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and products work great.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Kyle Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival, professional technician, quality cleaning and great recommendations to maximize the cleaning and life of the carpets

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience, great service!

Report a concern   December 4, 2025 — Rated 10 out of 10 by Cristina Alvarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I didn’t get his name! But THIS technician was EXCELLENT!! He was very polite, explained what he was going to do and did it to perfection!! NOW my carpet looks uniformly clean thanks to him!! We will request him again!

Report a concern   December 4, 2025 — Rated 10 out of 10 by Shane Karren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green, simple and quick.

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did an excellent job

Report a concern   December 4, 2025 — Rated 4 out of 10 by C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Once everything dried the stains were still there. It looked clean right after he was done but as it dried everything came back. I am not sure the zero "Rez" is the way to go. I think you might need some "Rez" to get the stains out.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Peggy Walton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning is the best I’ve ever used.

Report a concern   December 4, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was very professional and friendly. He arrived on time and did an exceptional job.

Report a concern   December 4, 2025 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, affordable and courteous!

Report a concern   December 3, 2025 — Rated 10 out of 10 by Roger Olsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech did a great job.!

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians George was very professional, kind, and explained the pricing to me in detail. He do a great job and our carpets look brand new. I’d highly and gladly recommend Zerorez to anyone.

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent professional service

Report a concern   December 3, 2025 — Rated 10 out of 10 by Garett Pfingston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both my technicians for AC Duct cleaning, and carpet cleaning, were very friendly, easy to work with and thorough

Report a concern   December 3, 2025 — Rated 10 out of 10 by Laurel Mortenson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works, it's fast, it dries quickly.

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really appreciate how clean the carpets look and how the stains were treated so they are removed or extremely diminished.

Report a concern   December 3, 2025 — Rated 9 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, kind, fast and did a good job not leaving the carpet soaked.

Report a concern   December 2, 2025 — Rated 8 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

1
I gave the company a second chance and I’m glad I did. The second technician was excellent. Service really depends on who you get.
Alberto was great ! I would use the company again as long as Alberto is assigned.

Report a concern   December 2, 2025 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great tech and the carpets look great. he was on time, communicative and very respectful

Report a concern   December 2, 2025 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable employees who are friendly and attentive to customer needs or questions. The work he did was fantastic and turned out better than expected!

Report a concern   December 2, 2025 — Rated 10 out of 10 by Mary Worth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products used with your cleaning are excellent. I’ve never had a stain or spot reappear. Technicians call ahead, they are on time, ask if you have questions or concerns, explain what they are going to do, very pleasant to work with. Pricing is reasonable.

Report a concern   December 2, 2025 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent work at a great price as long as you avoid the upsell.

Report a concern   December 2, 2025 — Rated 8 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

On my invoice it showed there was a free air duct inspection, that wasn't even discussed

Report a concern   December 2, 2025 — Rated 10 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cordial technition
Thorough
Arrived on time


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