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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Albert! Did extremely well!! Took time tackling the,areas most affective. We where bery please with him and will do it agsin and recomend it.
My carpet looks refreshed and new! I will use Zeroez Again!
My carpets look great!
Very expensive I thought
Very expensive I thought
Michael was great!
The service was excellent and quick.
The quality of the products used, really got my carpet cleaned.
Ray the technician was great. However, I don’t know if it’s how the machinery was working or the process but after everything was done, we were still left with pretty bad pet odors even though the carpet was treated. Pretty embarrassing. In fact, I took paper towel and pat dried areas that were damp after the cleaning and the once white paper towel was brown… GROSS! How is this possible? How can you all make this right? Again, there was absolute nothing wrong with your technician, he was great, I just don’t know how your process is and why my carpet was still left with an odor and a film feeling on the carpet.
No chemicals
No residue
Efficiency
Punctual
Professional
Integrity
Thank you.
Customer service Technician explained all the details. Courteous and professional.
Great technician
My carpets look worse than before. There are some strange red stains in one of the rooms that I’ve never seen before. I do not want you to come back.
Prompt, affordable and professional service. Our tech Tracy was very thorough and informative.
Reasonably priced, fast drying, and the employees are always top notch!
I only use zerorez
Convenient, clean, effective and friendly service
Awesome service.
Easy to schedule, professionalism and high quality service.
Simple to book and technicians are always friendly and knowledgeable.
Xion did a great job cleaning our carpet and explaining the process throughout. Great customer service!!
The service was good and the technician was timely and professional.
My technician was so knowledge and helpful
The technician was very professional. The house smelt wonderful when he left. But a couple of days after it went back to smelling like it did prior to the carpet being cleaned. I’m very disappointed in that because I paid extra to have an area flooded that I knew it was causing the issue.
I referred you to Cathy and Lillard Jackson in Mansfield, Texas.
You cleaned their carpets on Saturday, Dec. 27th, 2025.
Great service, honest and upfront.
I've used Zerorez about 5 times now and always been VERY satisfied until this last time. The job was done quickly, but not thoroughly. The carpet still looked dirty.
What I like most is their professionalism, the quality of their employees, and, of course, how the carpet in my home looks.
Great service and price. Very satisfied with everything.

It’s very long lasting. Dee was friendly and professional.