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based on 84912 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always on time, good work by experienced, friendly technicians.
You all will be coming out for the third time in a week to try and get one room cleaned. So frustrating!
Buddy was professional and listened to my concerns
We were amazed how you all got dirt and spills out our old carpet.
On time, Communications are all pleasant and thoughtful. Diamond did an outstanding job and he is always welcome in our home! What a nice guy!!
When he noticed how much we “live” in our living room- he recognized how much we needed the protective spray and encouraged us to us it. What a winner!
Zero residue
Was able to get scheduled quickly.
The flexible and time service
I'm sorry for not remembering my service person's name, but I can say he was very personable (easy to communicate with) and did a great job on my room even though there were some major challenges. Thanks for everything.
A couple of spots did not come out. I used some cleaner from the carpet company and was able to get some out.
Results and servicemen
My Tech called first and arrived right on time!..This was the 1st time with Zerorez. He cleaned 3 rooms of carpet and 4 rooms of tile.
It all looks great and the house smells so clean!. He did a great job and was very through.
First name removed
The service was on time and very thorough!
I forget his name but the guy who did our house was awesome. Should I use you services in the future, I would definitely ask for him again. The house carpets look very good and your guy was perfect.
Tech was on time, very through, good work.
Polite and prompt Job well done
Repeat customer. Although it wasn’t done as well this time as in the past. Didn’t get close to furniture and I found 2 places between furniture that were never touched.
The technician was very helpful and conscientious.
Easy to schedule and on-time service.
The technician was great. Very concerned to do a good job.
The carpet dries quickly and stays clean after the treatment.
The look & feel of the carpet is great. The team of Victor & David were professional & friendly.
The person on the phone who set up my appointment was very nice. I appreciated the reminder email and the call telling me the worker was on his way. The carpet looks good after he cleaned it.
Execellent customer service
Kevin was very friendly and did a great job
Cole did a great job!
Jaime was courteous, professional, knowledgeable and efficient. He offered a few good suggestions for a very difficult stain and did a fine job. Well done.
Great costumer service
Great service. On time. Respectful and professional.
The techs are very professional.