Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 1, 2026 — Rated 10 out of 10 by Kay doyle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s very long lasting. Dee was friendly and professional.

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Albert! Did extremely well!! Took time tackling the,areas most affective. We where bery please with him and will do it agsin and recomend it.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Edith Flores Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks refreshed and new! I will use Zeroez Again!

Report a concern   December 31, 2025 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great!

Report a concern   December 31, 2025 — Rated 8 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very expensive I thought

Report a concern   December 31, 2025 — Rated 8 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very expensive I thought

Report a concern   December 31, 2025 — Rated 10 out of 10 by Grace Ferguson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was great!

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent and quick.

Report a concern   December 31, 2025 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the products used, really got my carpet cleaned.

Report a concern   December 31, 2025 — Rated 0 out of 10 by P.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Ray the technician was great. However, I don’t know if it’s how the machinery was working or the process but after everything was done, we were still left with pretty bad pet odors even though the carpet was treated. Pretty embarrassing. In fact, I took paper towel and pat dried areas that were damp after the cleaning and the once white paper towel was brown… GROSS! How is this possible? How can you all make this right? Again, there was absolute nothing wrong with your technician, he was great, I just don’t know how your process is and why my carpet was still left with an odor and a film feeling on the carpet.

Report a concern   December 31, 2025 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals
No residue

Efficiency
Punctual
Professional
Integrity

Thank you.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Callie Diamond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service Technician explained all the details. Courteous and professional.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician

Report a concern   December 30, 2025 — Rated 0 out of 10 by V.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets look worse than before. There are some strange red stains in one of the rooms that I’ve never seen before. I do not want you to come back.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Matthew Carline Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, affordable and professional service. Our tech Tracy was very thorough and informative.

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonably priced, fast drying, and the employees are always top notch!

Report a concern   December 30, 2025 — Rated 10 out of 10 by Deborah Sifuentes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I only use zerorez

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenient, clean, effective and friendly service

Report a concern   December 30, 2025 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, professionalism and high quality service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple to book and technicians are always friendly and knowledgeable.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Xion did a great job cleaning our carpet and explaining the process throughout. Great customer service!!

Report a concern   December 30, 2025 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was good and the technician was timely and professional.

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was so knowledge and helpful

Report a concern   December 30, 2025 — Rated 7 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very professional. The house smelt wonderful when he left. But a couple of days after it went back to smelling like it did prior to the carpet being cleaned. I’m very disappointed in that because I paid extra to have an area flooded that I knew it was causing the issue.

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I referred you to Cathy and Lillard Jackson in Mansfield, Texas.
You cleaned their carpets on Saturday, Dec. 27th, 2025.

Report a concern   December 29, 2025 — Rated 10 out of 10 by KeJaun DuBose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, honest and upfront.

Report a concern   December 29, 2025 — Rated 0 out of 10 by G.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've used Zerorez about 5 times now and always been VERY satisfied until this last time. The job was done quickly, but not thoroughly. The carpet still looked dirty.

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I like most is their professionalism, the quality of their employees, and, of course, how the carpet in my home looks.

Report a concern   December 29, 2025 — Rated 10 out of 10 by Chim Keomanila Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and price. Very satisfied with everything.


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