based on 1870 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Veey organized, very friendly, and very responsive. Thank you!
Clean, convenient, friendly. The staff seems to care.
The different play areas for the puppies, small/medium, and large dogs.
The daily calendar of fun things the staff plans for the our 4 legged companion.
I don't get enough feedback on what my dog does and how he relates when he's there. I believe this is not a pleasant experience for my dog. He fights me and does everything possible to not go in. I take him to another site if I'm going to leave him overnight. He doesn't resist going there. He does bark and whine when I actually leave.
I don't know how we could make this right.
Friendly informative staff!
San Jose location is great! Friendly and very welcoming staff. I trust them with my doggie with zero hesitation!
Friendly staff
Wonderful personal experience!
Friendly staff that really seem to enjoy the dogs!
Everyone was very responsive in person. I loved the webcam feature on the app to be able to watch my dog be a dog around other dogs. I'm excited to try making an appointment for him to get a bath too.
Easy to schedule appointments on the app. Staff is always courteous and friendly
The cleanliness and the friendly helpful staff.
Everyone is friendly and awesome
I enjoy being able to bring my dog to interact with other dogs and see what kind of behavior and personalities are around her. She enjoys going and talking also.
The staff at Dogtopia Plymouth are the best. The facility is clean and Rudy has the best time. I always know Rudy is safe and well taken care of when he enters the door. I can’t say enough about how great our experience has been.
The caring staff are terrific!
Very caring, detailed and clean!
I love the hours, the staff so nice and professional. They have cameras so I can check on my baby all day. They send texts to see if I would have Hershey have a snack. There is a spa available if you would like them to bath your baby, get their nails clipped. They take such good care of al the fur babies.
The staff are so friendly and I can tell my dog is well cared for.
The Toy Box cam and daily pictures were reassuring to us that she was well- cared for and happy
Everyone there is polite and treats my dog like he is a part 0f their family. They have always been very helpful.
Quality
My dog always gets his energy out and is able to rest with me at home. He’s a much better behaved boy after his days at daycare!
Cleanliness, kind staff, ease of drop off
Friendly, professional, clearly care about dogs.
Convenient and helpful, friendly staff
We absolutely lofe this place! The staff is incredible. My dog pratically runs through the door when we arrive and comes out with full-body wiggles every time, which tells me everything I need to know about how happy he is there. It gives me piece of mind knowing that he's cared for whether its playcare or boarding. Yes, I highly recommend Dogtopoia in Fort Mill!
Customer service is amazing. They listen to you very well to make sure your dog gets treated the way it gets treated at home.
Staff is very attentive. Fun and safe environment!