based on 963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The crew are always so cheerful and welcoming to Georgie. Her last full grooming was amazing! Best ever
You can tell that everyone there really loves their 4 legged customers!
The staff is great! They know each dogs special quirks.They do fun projects.
Very friendly, accommodating and sincere caring for the dogs
Cannot say enough good things about Dogtopia. Millie absolutely loves going, and we love knowing she’s in such caring hands. The team is always friendly, professional, and so sweet with her. It’s obvious they genuinely care about every dog there. We’re beyond happy with our experience!
We had meet and greet yesterday it went awesome dogs liked and we loved it
I like how well my pets are treated and that the workers are so enthusiastic about being around the animals
Both of our dogs have been given the upmost care and love from the staff at Dogtopia. We appreciate absolutely everything from the staff!!!
The facility and the staff
All the employees are very friendly, they gave good feedback on how our dog did there, and the webcam is convenient.
We absolutely love Dogtopia in Commerce Township! My dog gets so excited every time we pull into the parking lot, which says everything. The staff are genuinely kind, caring, and always make us feel welcome. The facility is also incredibly clean and well maintained. It gives me such peace of mind knowing my dog is happy, safe, and so well cared for here!
Everything
They are very friendly and professional. And my dogs walk in wagging their tails and smiling as well as walk out. That means alot to a pet parent.
Thank you
The staff at Dogtopia are so sweet and they obviously love dogs!
We had both our fur babies have their spa done by DOGTOPIA and the result is Top-notch. I always have problem with other dog service facilities that have not met our satisfaction , only DOGTOPIA
The staff is highly trained in dog behavior and they work very hard to maintain positive interactions between the pups. Their communication with clients is exceptional. I always know my dog is weak taken care of.
You have a wonderful staff! I always feel Enzo is being well-taken care of.
I liked the ease and the speed of both drop off and pickup. And I love the windows to see the dogs
The staff is wonderful! Love the webcams. The activities are awesome.
Friendly staff, clean site, safe environment.
Lola had a great time. Place is very clean and welcoming.
The staff is always friendly and accommodating if I need to get a last minute appointment. They always send Maya home w a little note about her stay. Maya never seems to want to leave!
The number of services provided
Availability of scheduling services
Friendly staff
Fun dog treats on special days
Fun Mother’s Day keychain
Online scheduling of boarding
Dogtopia of Dulles is amazing! From the moment you walk in, everyone is so welcoming and friendly. The staff truly cares about making families feel safe leaving their babies there.
You show our dog so much love
The employees truly love dogs. My boys are so excited to go to ‘school’. They run to the door and to whoever is working that day. It comforts me to know they are well cared for. They also try very hard to keep the facility clean and that’s not an easy thing to do with dogs. I highly recommend the Fredericksburg Dogtopia to my friends.
The staff is all friendly, helpful and very compassionate towards my dog Rosie, as well as towards me. I’ve seen them interacting with other clients and their dogs, and they are just as compassionate.
Kind and loving care of my pet. The employees seem to love dogs. I appreciate the flexibility. I feel like a valued customer. I do not worry when my dog is with you.
Close to my home. You do the best to take care of my best friend. My dog seems to enjoy herself
The Customer Service is awesome!! This was our first time bringing our dog there. While our dog did well, when we picked him up we noticed scratches on his legs and part of his undercarriage. The young lady at the front desk checked with the staff in the back and they stated that another dog was playing with our dog and the other dog grabbed him.
Even though this incident happened, I would give this location another chance.