based on 411 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lovely people who clearly have a passion for dogs. Great communication and beautiful facilities. I highly recommend and will be posting about them on my business website. My pup is looking forward to her next visit.
My dog has been there twice for 3-4 hrs each time. She was indoors the whole time, even though the weather was mild. Dogs should be given time to both play and eliminate outside.
Flexible hours , well trained staff
I like that I can just drop her off whenever I need to. Check in was super easy and the staff was very friendly.
I love the dogtopia franchise. But telling me your going to sell me a free bag is insane. Dogtopia fishkill is crazy
So far so great!
Great program. Our Pug enjoyed his stay and returned home happy.
Friendly staff, clean facility, easy to book, fun activities for the dog, option to watch my dog on the camera
Love the staff and the hours of available care.
Im happy that my pup enjoyed her time there, and it is nice to check in on her periodically via the app. The whole process of getting her enrolled was easy and went smoothly.
Nose to tail, dawn to dusk, part of a day or longer, you can be certain your doggo is having an absolute blast!!
Whether they are running around being goofy, Playing inside and out, singing or enjoying a planned activity, your pet is safe and happy and will come home exhausted!! Best. Dog. Place. Ever!!
The staff is fantastic. They really care about the dogs, and the owners.
I've had to reschedule boarding and they were so easygoing about it.
Only issue is that your phone doesn't accept messages, but the staff is fabulous about returning texts.
Excellent website, service EMPLOYEES***
Loved the camera’s although they were turned off a lot. The staff is amazing and the facilities were clean.
clean an no smells like other places
I like it cuz my dog likes it! The staff is very nice as well.
Good team and pets love the place ..lot of dogs to play
The people are great, in person, on the phone, and in text.
You love all of peoples dogs.
11 out of 10! DogTopia West is THE best!! My dog, Archie, loves going to daycare! He’s made so many friends, with dogs and room attendants! I love that he can run around, play and burn his energy while I’m at work! It’s so much better than him being in a kennel all day. The staff is incredible and so attentive!! I couldn’t imagine a better place to send my pup! We love DogTopia!
I would have never expected the personalized care from a national chain. We stumbled upon this location upon our move to Lex. They really care about our fur family members.
Very Nice staff, safe and fun place for my dog.
My dog loves to go there! She gets really excited and jumps all over all the employees when we get in the door. I really enjoy watching her play with all the other dogs on the big screen TV they have in the entry way. She has a blast every time and she is completely worn out when I pick her up! It is worth every penny to take her there!!
Our dog truly enjoyed her stay at Dogtopia. The staff is kind and attentive, they genuinely care about the dogs. It was also the best grooming experience we’ve had, her coat has never been softer!!
Everyone who works there is kind, friendly, and enthusiastic about dogs. The place is clean, and my dog seems to have a great time. I love the webcams, it's so fun to see my dog chilling out with other dogs.
Very friendly staff. Like being able to check the camera's during the day.
Staff
Convenient. Very close to our home. Friendly staff. Our Sophie enjoys her stay.
That take very good care of my baby and she is tired and happy when we get home.
I love how the staff absolutely loves my pup! He’s also super excited and knows exactly where we are going! Truly a wonderful group of people working there.