based on 1275 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The management. Cleanliness. The care!
Spa services requested were not provided and additional day of daycare charged for picking up 45 mins late due to being extremely sick.
The friendliness and care of the staff. I like that daycare is built into overnight stays.
My dog we well cared for and looked great. He doesn’t get professionally groomed often so he has a lot of hair built up when he does.
Our groomer did and EXCEPTIONAL job!! We just switched to dogtopia because of a bad incident at our last groomer and couldn't be happier with how our sweet boy looks.
Friendly service. I like how the dogs are free most of the day!
Everyone is very friendly and helpful.
It would be great to occasionally get feedback on my dog if there's an issue or if she had a good day. Your hours are great and convenient to where I work. My dog loves going to daycare!
We’re always happy to share updates about Lacey’s day! If there’s ever an issue, we’ll be sure to let you know—otherwise, that means she had a great day with us. Lacey usually has so much fun playing with her friends, and we love having her at daycare. We’re also glad our hours are convenient for you—thank you for your feedback and for trusting us with her care!
Everyone is very friendly and my dog Vicky loves everyone there.
The staff is very courteous and professional, plus they genuinely love dogs! The facility is clean and well-maintained. Anytime I have a question, the manager, Jada, is very prompt and responsive.
Our dog, Rose, is quite happy here and has made some fun canine friends. So, we are very pleased with Dogtopia of Short Pump!
Great care, understands my pet.
Everyone I met was very friendly and appeared to love dogs. I just wished since my dog obviously peed in his kennel that they would have rinsed him off before I picked him up. The smell was horrible.
Excellent customer service and easy to book.
The care and attention they give my dog.
The staff is awesome
Very friendly and polite staff. Professional but comfortable. Know they take care of my pet
Hours/days of operation
My dog looks generally happy
Very personable staff
Dogtopia consistently delivers high-quality dog daycare. The staff are professional, attentive, and clearly care about the dogs. They take time to understand each dog’s temperament, which builds real trust.
The facility is clean, well-organized, and focused on safety. The supervised playrooms and thoughtful grouping by size and play style make a big difference. The webcams are a good feature and make it easy to check in during the day.
My dog, Arlo, always comes home happy, and she's excited to go back every time.
If you want reliable, safe, and well-run care for your dog, Dogtopia is an excellent choice. Highly recommended.
Dogtopia staff is very kind and seems to truly love dogs. This is critical to enjoying their job and making the owners feel safe. And to boot our dog Collin is always excited to go to kindergarten!! We love it.
This is my dogs third visit to Dogtopia and he seems to be getting along just fine there. The main reason I chose your facility is because it's all indoors. He is an escape artist regarding fences and can get over a 6ft fence no problem. With an all indoor facility, there's almost no chance he will get out and run away. Additionally your staff have all been extremely nice, professional, and very welcoming.
Everyone there is so pleasant and Brody seems to love it!
Amazing staff, immaculate facilities and one tired dog at the end of the day! I also love that I can have her groomed while she is there for the day.
Dogtopia at Halcyon has been an absolute gift for both me and my dog, Apollo. From the moment we walk in, the entire staff makes Apollo feel so loved and welcomed—he practically can’t wait to get through the door. It’s clear how much genuine care and attention they give him every single day, and that peace of mind is priceless.
Brie and the entire team are truly exceptional. They are kind, attentive, and consistently go above and beyond to make sure every dog is happy, safe, and well cared for. Apollo absolutely loves going there, and seeing how excited he gets says everything about the environment they’ve created.
The facility is always spotless, well-organized, and incredibly clean, which really speaks to the professionalism and pride the team takes in their work. You can tell this isn’t just a job for them—it’s a passion.
If you’re looking for a place where your dog will be treated like family, Dogtopia at Halcyon is it. We couldn’t be happier, and Apollo can’t wait for his next visit!
Brendon & staff
Friendly staff. Cameras allow me to watch my dog! My dog is entertained and tired when she comes home.
We love that the people there seem to love dogs. It is very close by and most of all our Winnie loves all her friends there. We like that the dogs are crated during the day to rest and calm down. We like using the app to have one of the three of us keep an eye on her most of the day. It is very clean and sometimes there are a lot of dogs. Keep up the good work
We have been very happy with Dogtopia! Dogtopia has helped my dog come out of her shell and now loves going. I would recommend this place to anyone.
Charlie E loves going to Dogtopia for daycare. He gets so excited when we're driving there. Whining all the way. The staff is excellent. They truly love dogs. So caring. I feel very comfortable leaving Charlie in their care.
Great grooming, wonderful people, caring and attentive!