based on 1099 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly
Convenient
We love, Dogtopia! It’s so reassuring to know that our dogs have a safe engaging environment while we are away. They genuinely love being dropped off, which is a good sign. Reliable and filled with staff who seem to love their job.
The very friendly staff!
They are so good with my dog and I really trust my dog to be left there. I appreciate their patience whenever he’s feeling a bit timid and I love that I can watch him play on the cameras while he’s there.
Always friendly! I know my pup is safe and well taken care of when he is with his Dogtopia buddies!
My dog was picked up and thrown in a crate by one of your staff. She wasn’t allowed to play outside the play pen area once. Was told oh we play outside alot never once was she out there and was locked in a crate almost the whole morning. She wasn’t allowed filthy when I picked up her and coved her pee. This place is so unprofessional and lazy. The staff would rather play on the phone than actually do their job.
Best of everything
Five star service & care
Sophie dog is very happy all the time :)
We love our Dogtopia friends! We have been daily visitors to DT starting 4 years ago with my first Golden Doodle. She still wakes me early to “go play” with her 2 and 4 legged friends. Since Ella started I’ve added Trixie (2) and Trebby (1) - both Aussie Doodles! These dogs are wonderful but high energy! The DT staff and facility provide a wonderful safe place for play and socialization with other dogs. So Bellman and her staff are now family!
If you are looking for a place that will care for your dog as you would, all I can say is my 3 dogs love it and so do I!
Van Glynn - 4 year customer!
I love how interactive the staff is with our Dolly! They know each dog and their personalities so well.
I wish Dogtopia gave my dog more water to drink. He is dehydrated daily, dry tongue and thirsty. I also wished they pet and interacted with the dogs more.
Figgy LOVES going to Dogtopia! She is spoiled with love and affection as soon as we walk through the doors!
Excellent customer service and excellent environment where ginger had lots of fun playing among other dog's her type!
Love Dogtopia! The staff is amazing and the facilities are always clean. Never have to worry about the care my dog receives when he’s there. He’s well looked after and always has a blast.
The staff truly love the dogs and take the time to know each dog individually.
Transparency, accessibility and incredibly friendly staff! Absolutely love being able to check on my boy on the webcams.
Dogtopia Golden Valley is our Doodle Charlie’s favorite place to play with his dog friends. He gets excited and starts vocalizing a block away! Recently, i encountered a severe traffic issue on my way to pick up Charlie at closing time and called Dogtopia to let them know i was blocked in behind a car crash that was clearing. The person at the front desk immediately volunteered to stay and wait for me (without charge).Although I tipped her upon arrival, I was so impressed. Dogtopia people love our dogs and definitely go the extra mile for their humans, too!
The staff are very friendly and helpful. They told me exactly what was going to happen at the meet and greet. I loved seeing all the dogs on the tv monitor, wagging, walking, greeting each other as they followed one of the ladies all around the floor. I also like that they put the dogs in crates so the dogs can regain their energy and rest for a while. They respond to the bell very quickly when I bring my dog in for dogsitting.
Staff is always friendly, and I appreciate being able to check in on the video cameras.
Friendly, accommodating and most importantly, take excellent care of the dogs
Convenience, easy to schedule.
Friendly staff and live webcams to check in on the kids.
Great staff
I really like the friendly and knowledgeable staff at Dogtopia. When you entrust your beloved pet to a daycare you want the staff to show that they really care about the wellbeing of your dog and I have complete confidence in their abilities.
My Oliver gets super excited about going to doggy daycare each week and is pretty wiped out after a day of so much fun playing with his good friends there.
Reba enjoys her time with you all. She is always tired when she gets home so she must be having fun.
Bigger screen for webcam; can't enlarge it.
Cleanliness of the place, efficiency and friendliness of the personnel and reasonable pricing for day care,
Always available. I like that I can check in and see what my dog is doing. Also, I appreciate the employees. I see some of them dancing and entertaining the dogs. I think that is very sweet
Everyone is super sweet and respectful. They make my dog feel so special as soon as we walk in the door. My dog recognizes the building and gets super excited and can’t wait to walk in and meet new friends!
Everything was awesome!
Thank you so much for the kind review! 🧡 We’re so happy to hear everything was awesome during Sadie’s visit. She’s such a sweet girl, and we always love having her with us at Dogtopia of Geneva. We truly appreciate your support and look forward to seeing Sadie again soon! 🐾
There is a true commitment to care and accommodating my dog.