based on 1045 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Flexible and weekend hours. Dogs are free most of the day. Dogs can go in and outside at will. Supervision seems adequate.
Clean, caring, good customer service and nice environment for our furry members
Friendly and caring, reliable
Great loving staff and my dog always leaves happy
Friendly staff. Jack Jack likes to go there and play.
friendly front desk. never had an issue
I love being able to watch my dog on the webcam for most of her stay at Dogtopia. She received a good amount of attention from staff , and got to play in the outside play area , too!!! We changed our pick up time, and even though it was earlier than planned, Dogtopia provided a bath before we arrived!!! Thank you for taking care of our Lucy!!
Convenience.
Loving care for Sammie.
Staff members are always friendly and personable. They seem to genuinely care about my fur child. Beignet has been going to Dogtopia for almost 4 years now (from the time I moved to Florida) and I trust them wholeheartedly with him.
Daily reports, nice people, and our pup was in fine shape when we picked her up.
We (Kona & I) are very grateful for our Dogtopia Family, who is always there.
Thank you so much for your kind review Karen! We love Kona and are always happy to see him.
From the minute, you walk in with your fur babies to the minute, they leave the care and friendliness of the staff the cleanliness of the the entire facility is incredible. They go above and beyond with their report cards with their postcards with keeping owners informed on everything. The dogs have done for the day. It’s just completely incredible. I wish this was something that we had years ago. thank you Milton, Dogtopia, Piper and Dakota. Love you.
There's plenty of room for the dogs to play and the people working at Dogtopia are great with the dogs. The spa service it terrific as well.
The staff is very courteous, knowledgeable and seem to enjoy their job. I have a German Shepherd and was a little concerned how he would adapt to Day Camp and new people. It's been good. Other people and pets don't seem to bother him. He gets the exercise and exposure to other people and animals that he needs.
Easy to make appointments, friendly people
Friendly atmosphere. Stephanie is so kind. Bobo loves going there.
Sparky has white fur and he was dark gray from dirt and smelled awful when we picked him up. I had to bathe him 3 times to get him back to clean.
Friendly staff and my dog is happy to stay for the day
A total indoor experience for a dog of my size who needs space was just not the right fit. The very strong smell of urine on her when I picked her up each day was totally unacceptable. We cannot live with that very strong scent permeating the car and house. Pretty gross. I’m amazed they charged me for the three days we were there - outrageous! Getting that money back - $144 - would make things right.
Everything
No issues but the app is not performing it will. Slow response
very accomadating, friendly workers and Mattie loves it there
My dog Robert loves to visit. The staff takes good care of him.
Friendly staff, easy drop off and pickup, fun theme and snack days, pet cam
The staff at Dogtopia treats our dog like he is family. He is always excited to see his friends and have a great day of play.
I love the fact that they get so much play time and attention.
Exceptional customer service! The staff is incredibly friendly, attentive, and always willing to accommodate our needs. Machi and Ziggy absolutely love coming here. Highly recommended to any dog parent!
the staff. Carol is alway willing to answer questions, schedule appointments, and treats my dog like family. We love Carol. The ability to drop off early, pick up early, or leave my pet late, without being charged extra is such a relief to my wallet and stress level. The photo shoots! I love the photo shoots we can participate in. Being able to purchase my dogs lunch and have my dog groomed in one spot is also a big help. And the biggest thing we like is the Dogtopia Foundation.
The facility is clean and the employees are friendly and helpful.
More feedback with how the dog was throughout the day.