Customer Testimonials

I liked being able to stop in without an appointment and got setup to meet with a service advisor.
Everyone was so very accommodating and attentive to our needs and concerns.
Our part was ordered, shipped overnight, delivered and installed the very next day.
We were then back on the road to enjoy the rest of our vacation!

My service concierge is Alyssa and she is always upbeat and positive. She does the work, to understand the issues at hand and follows up with a clear path to correct. I have to believe that her greatness comes from great leadership. I appreciate Alyssa and General RV for all you do. Thank you.

Shannon is the best. Good communicator and advocate.

Able to accept walk-in appointments. Knowledgeable staff and provided multiple options to assist me with my RV

Everyone at GRV are extremely helpful and very pleasant to talk with.

Great service reps to work with.

Very professional and courteous.

As usual they took wonderful care of my grooming trailer and got it all fixed up. Thanks to Rich and Enoch and I don’t know who did the work but he did great as well.

Nice people

Employees are awesome
But cornerstone extended warranty well that’s a joke
Granddesign stands behind there warranty
Drop my gd fifth wheel off in December a got back in June 14 because of cornerstone and still waiting for them cover my warranty issues
So yeah not happy
Want call me about it
RonPhone number removed408

Sales people, closers on the deal, price on trade was very fair.
Clean, well managed, from walk through and discovery to delivery , ever detail was professional.

A little bit of a wait time before service work started. Nate was very informative and kept me up to date on my coaches progress. Once the process started things moved very quickly and I was very satisfied with the work that was completed and it took less than an hour for the repair work on my generator.

Communication with Jeremy was excellent. He kept me updated.

The Jacksonville location where I purchased my unit has not been helpful at all. I want to make sure that location is not mentioned by me.

Great service!

Every one was helpful and very willing to help in anyway possible

Salesman was great friendly and knowledgeable and rest of staff at pick up and walk through and finance were also very good to work with. No
Pressure at all during buying process

The whole staff were friendly and wasnt worried about time. They answered all my questions

I actually work at this location and after working there for over a year I got a first hand look at the way they do business and their dedication to satisfaction!

They were great to work with and got it done when they said they were gonna fix my motorhome thank you, Tom

Shannon was my service rep and she was great to work with. Would definitely recommend her and will surely request her services again!!!

The young lady Megan was very knowledgeable of the product and the document gentleman Connor was extremely helpful. Everyone was very friendly and we weren’t pressured into anything

Tracy was very good at keeping us in the loop with weekly communication. Very easy to work with your team.

Fast and went right to the item I needed I was in and out in 15 min.

Thanks. FLOYD Mc

Devon and Bill went above and beyond to assist with our purchase and delivery.

My wife and I enjoyed the experience entirely from the moment we walked into the moment we signed paperwork. Everyone there was extremely helpful Tom, Dillon, Jamie, Ken, Cami, and forgive me if I am missing a name. We walked in. They showed us what we wanted to see went over numbers. Everything was an extremely smooth process, and if I had to do it all over again, I wouldn’t mind as long as I was doing it with this crew. Really really really great job. Thank you to all that helped my wife and I through this process and allow us to start our journey of travel travels.

Dan was great and the guys at your service desk were super helpful

They worked with us to get us into the camper of our dreams.

Had a Great experience, at General RV. No pressure, highly informative, and a very smart & efficient service department. Thanks guys

I came in without an appointment because the water would not work in my camper. They quickly discovered there were a few loose fittings had it fixed, and I was out of there in less than an hour. Extremely extremely impressed with everyone’s attitude and ability to fix things so promptly, especially my Service rep. I believe his name is Trevor went above and beyond to help me quickly.

They’re the best at Birchrun. Make sure you get taken care of.