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Customer Testimonials
I am so impressed with the service I received at General RV! From the time I walked into the service department until the time I left, I was met with exemplary customer service.
I give General RV my very highest recommendation!!
Alan Azar's service was excellent.
Shopping for a car, truck or RV is both an enjoyable and miserable exoerience at the same time. Fun to look and find something you really want to have however then you have to sit down and do the deal. Well I am a repeat offender with General RV (4X)for a reason. This was my 4th purchase since 2016 (2 GD Imagine TTs, a GD 150 Series Reflection and now a GD Reflection 303 RLS fifth wheel. So I think that sort of sums it up. For me General RV has been fair to deal with, good customer support, customer loyalty, etc... so in return my dealership loyalty is with General RV. 4X kinda says it all.
We had a great experience thanks to an amazing salesperson Haley Huston,and the finance team Iman Nesibett. Also a shout out to Gabe Welch that helped with our walk thru. Will be recommending General RV when asked where to buy an RV.
Work done quickly and done right
Prompt and competent service
Everyone was very nice and eager to help. Shaq, Chris, Dale, Ken, Taylor all had great attitudes. I felt that they all were happy that I was a customer, and wanted to help in any way. Your facility was clean, and we were comfortable with the process. Shannon from Internet customer service responded very quickly.
The only negative was the financial piece. We worked with Edna, and it wasn’t a very pleasant experience. She is quite forceful in her approach. She wasn’t really interested in listening to my perspective, or helping me achieve my goals. It’s too bad because everything else was top notch. She put a damper on it.
The service department was ready for us at our scheduled appointment time and got right to work, diagnosing the issues.
No pressure and seamless process from start to finish. Keep doing what you do!!
Answered all questions and courteous
Placed order and tire covers were in the day they were promised
Very easy to make a fair deal with and all the employees I dealt with were knowledgeable and courteous
My service advisor Shannon was extremely thorough and professional.
Very good communication.
I specially liked how all advisors work and help each other if needed
Very professional service
Did what they were suppose to do
Our customer rep Gage, understood our situation and went above and beyond to ensure we got the quickest repair possible. He explained the process and potential outcomes so that we had a realistic expectations for the path forward. He communicated well.
Prompt service we were in and out at a decent time
It was great
Communication by phone not text could improve and return phone call on same day would greatly appreciated
Took care off f my issues. Friendly staff.
It was a fairly easy process from start to finish. They tailored my camper around what I was looking for. As a new camper owner I didn’t know much about it. They helped me along every step of the way.
They got the product I wanted and ordered quickly
From the sales person to the service person...everyone was very helpful and made this a good experience.
Everyone involved with our purchase went above & beyond expectations
Very organized and great service
Will continue to give you guys business thanks for everything
Glad they chose to cut the parts area down and have produced needed for us RV regular
Great team of guys alway make it easy to order what I need
Walt Zimmerman did a fantastic job getting my Coachmen Beyond in for warranty repairs. Very satisfied with the results.
Helpful information and great communication from Taylor throughout the process.
The staff was very helpful! Dale went above and beyond for me! Thank you
Great staff with Stephany and Heather. Great to work with.