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Customer Testimonials
Very helpful. We are a returning customer. Our sales rep was easy to work with. Very responsive. Found the exact model I wanted and had it shipped to our chosen location. All the staff and service reps were very thorough helpful knowledgeable and friendly.
General RV sales team did a very good job at selling and delivering my RV. I found them to be helpful and accommodating to the process. Even though there were a few “bumps in the road “ they responded and made things right. Service and parts personnel were on the spot to get me on my way with a new RV.
Katye was very helpful.
Service staff digs into a problem until it is fixed.
Helpful staff and no pressure to buy.
Between each part of the process, the wait time was minimal. I never felt forgotten.
That was and is important to me.
Knowledgeable and fast service
The quality of the repair was exceptional! Thank you
Didn't have to wait too long for repairs
The staff of the Mt. Clemens General RV are very polite, very knowledgeable, extremely helpful from the guys at the front desk all the way to our salesperson, Carla Carlson, The finance person, Solomon, was great all the way to the service department. Working with this crew was the best. They went above and beyond my expectations!
Keven and Dave were easy to deal with making us very comfortable with our purchase process. The only down side was the delivery process.
We were told to expect our new Rv by 10:30am.
We ended up ready with our trade off the site.so
We sat in the rain until 4::30 pm we understand
Things can happen, however the communication
Was non existent until Keven and Dave got involved.
In the end we love our new Alliance RV and
Appreciate Dave and Kevin’s efforts to make the
Transaction smooth
Very professional, friendly, knowledgeable staff.
Everyone that that we met were great, including service, and parts were all very informative.
Robin Kind our salesman is the best ! Robin helped us in every way he could.
We love our new Reflection !
Thanks so much
Nancy & Jay
Great service
To sum it up they treat you like family
Everyone there was super nice and very helpful. We had a great experience during both the selection and delivery process for our new coach by Thor!
Thanks to all!
The service staff were friendly and knowledgeable and made sure I had everything I needed to complete the project I was working on.
Veronica in service was great to deal with
Our salesman Kevin was very knowledgeable on the product and was great to work with purchasing our new Brinkley G4000. Hudson and Nick our delivery specialists spent over 4 hours showing us all the toy haulers systems and how everything worked. My wife and I had a great experience with the General RV team.
Everything !!
The knowledge of the service coordinator was excellent. I think the service rates are very expensive if I didn’t have a warranty and you are penslized if you didn’t buy there.
The service dept. Is great. My service mgr. Amanda is very knowledgeable and has Solutions to all my questions. She is very fluid at her job. I look fwd to seeing her at each visit. The team work is amazing too. Very Happy to be a General RV customer.
Friendly staff. This was the 2nd Motor Home we purchased from General RV Wixom.
Jordan kept us informed of the status of the part coming in from Thor and was able to adjust our appointment to get the part installed and not impact our camping time! The process was easy and took less time than then estimated. We were very happy with the whole process. We love having the staff at General RV to guide us in the warranty process… especially since we are newbies!
Sales staff made out purchase very quick and professional.
We have had a few manufacturer issues that were corrected.
We had some changes made that we wanted. All of these troubles and add on were handled very professional thru your service department.
Staff was very helpful.
Everyone was friendly, professional and helpful iensuring we got the RV we wanted.
The experience was great and also the treatment I would recommend this place to anyone
Friendly and willing to work with me.
They listened to me as a customer and fixed the problem rather quickly.
Aren’t dealerships basically all the same. I’ve so far had a good experience with the dealership with the exception of some issues that happened when I first brought it home, but they’ve made them all right.