Customer Testimonials

Dean, our sales guy was great and all the rest of the staff . Matt and the girls that helped us. Everybody was fantastic so thank you.

Claudia and Rusty provided excellent customer service from start to finish! They were patient with our “novice” questions and went above and beyond to address our concerns!

The communication between the staff and customer

Helpful and pleasant associate.

My service representative, Sandra, was very good.

The honesty of the service department.

Matt texted me with updates throughout the entire process. Our RV had a Grand Design recall repair. We also had an issue with our door which 2 prior mobile technicians could never resolve. It was fantastic to no longer see daylight from inside door. Matt arranged our service appointments and inspection/pickups all promptly by text. Upon pickup, we were almost an hour early and he worked his magic and got us right in and out the door with our RV.

All of the employees we worked with on this service call were very friendly. It's hard to believe this is the same company as the Mt. Clemens location. After dealing with them for years prior, we were ready to give up on ever having good service again.

Thank you Clarkston General RV!

Everyone I met was smiling and extremely helpful

Very friendly and knowledgeable. Worked with me to get items fixed and keep labor cost reasonable.

We bought our RV from the Brownstown, Michigan store and have been traveling for the last 7 weeks. We came in to the Draper, Utah store and had some questions and asked about needed maintenance, and they went out of their way to help us and take care of us. Natalia and everyone we dealt with was courteous and helpful, and overall it was a wonderful experience.

Friendly and Prompt. No hassles

Jeremy was great. Twice I was told to come up and pick up the camper, but the repairs were either not done completely and wiring was not checked. Jeremy and his supervisor did a great job of resolving my disappointments in the workmanship and my wasted time of 6 hours. They arranged for delivery of my camper to my home so a third trip was not necessary. Overall, I will use General RV as my dedicated shop because they listened, worked to resolve issues and in the end the workmanship looked wonderful! I am a happy customer!

Updates and status of repairs, Walt did a great job.

Friendly atmosphere and not the pressure to buy

Everything!!
The level of professionalism shown to us through the whole process by each staff member.

Haley was great! Thank you.

Great Service!

Had what I wanted

Professional and friendly staff that communicates well and looks out for you.

I had a supper unique situation with being deployed and moving to California after. They worked with me the whole time to make it work with my timeline and flexed around my limited communication

Professional courtesy staff

Everyone is very friendly, knowledgeable and helpful. I highly recommend!

Same day emergency service kept us on schedule. Thank you

Staff was knowledgeable, answered all my questions and did the job quickly. Highly recommend!

Exceptional customer service provided by the service manager and his advisor

25 year customer in Florida, Richmond Branch has all the same fine qualities.

Mike was very attentive to helping us navigate the ins and outs of choosing an RV. Dan from Service was very helpful in taking us through the RV and explaining everything. It was a pleasure working with Dave from finance. All were very knowledgeable and it made for a very informative experience.

Excellent service, willing to go the extra mile to ensure our satisfaction even though the manufacturer caused the issues they were resolving.

Salesperson was knowledgeable. Service staff friendly and finance officer worked hard to meet our needs

I have bought 2 travel trailers from General RV Wayland just a great experience I would never buy from any other RV dealer love the people love the service I would absolutely recommend them to everyone