Customer Testimonials

When required they quickly changed plans and performed necessary repairs.

Took coach in for winterizing then realized house batteries required replacing quickly moved to service department and got the job done.

Our sales person, Eli, and finance person, Jon, were excellent to deal with during the whole process. I highly recommend both of them as well as GeneralRV of Ocala.

On pick up day, there were a couple snafu’s (finance guy didn’t listen to us and our needs but after 4.5 hours we got it figured out) then we were having hitch installed, some wrong parts because of the manufacturers books and numbers being wrong NOT the parts guys fault at all… I have to say everyone we dealt with from Dave K selling us our unit, to Luke in parts, Joel in service, Andy for getting me an upgraded hitch to solve that issue, Heather when I came for a couple issues and the new hitch, and Trish keeping me company while I waited everyone was AWESOME!! Great experience all and all. Very knowledgeable folks, very helpful and very nice and funny made me feel like family not a customer. Thanks for all the help Luke and Joel!! You guys are excellent to work with!! Big Thanks to Dave K too!! This guy is AWESOME to work with when finding exactly what you need in your new RV!! Andy was a rockstar getting us rolling down the road on our new hitch. Can’t say enough about how much better the experience was over Camping World! (Minus the finance guy, didn’t appreciate him trying to throw out banker under the bus when he was the one who dropped the ball and didn’t do what we asked) great job General RV we’ll be back when we upgrade!

Nikki did a great job making sure the maintenance went smoothly.

They were able to quickly look up the parts we needed and get them ordered and they came in in a week. We were very pleased with the service.

In and out quickly

The service tech Shaun went above and beyond to answer all the questions we had and to let us know what to do and look for if we have issues in the future.

very friendly staff and welcoming

General RV does a great job every time.

They were very easy to work with and answered all of my questions and concerns.

Amanda Alamo has been great.. kudos to General RV for having these kind of service advisors

We had an AC that wasn’t working and worked with service agent, Greg. Domestic made us come in for a “tech” to confirm but the 2nd trip, Greg got us in and out so we could keep camping as we were heading out west the next day! Thanks Greg!

Very nice place everyone was very nice and helpful. The people who helped me stayed with me past there business hours until I was ready to leave

Everyone was very nice and listened to what we were looking for. They explained everything in detail to us and answered all our questions. A great experience.

will did a great job in getting my services completed. thanks for all your help.

Experienced, very friendly, every department worked together to make a great experience from beginning to end... ask for Matthew in sales, Trey in finance and Kevin for end inspection...

We received wonderful service from all departments Daniel was an amazing sales rep got us into a wonderful camper and took all the hassle out of shopping. Sof put in some amazing work to make sure we were able to leave with our dream RV and kept us informed on everything as the process went on everything went so smooth couldn't have been happier. Ryan did an amazing job teaching us about our RV and showing us all the do's and don'ts of the RV life all together we could not have been happier.

no pressure sales

The service team was fast and very helpful. My service was done quickly and I was very happy with every part of the experience.

On time, Amanda Alamo was very informative and kept me up dated on the progress.

Everyone I ran into was polite and knowledgeable.

I spoke to Service Representative Lori Green who understood my problem and worked with me and my schedule to get me in ASAP to resolve my problem quickly. The Service Technician was knowledgeable and very polite in answering all of my questions. I hope I don’t need any repairs soon, but when I do I will contact General RV again.

I had a huge issue with my RV and they were on my side helping all the way until issue was resolved.

I always get excellent service from Jason Lindsey.

From the time we walked and did all the paperwork everyone was so nice and helped full.

Very friendly and knowledgeable employees! I I I have spent many hours in RV facilities over my 50 years of RV buying and selling units. I want you to know that General RV is the best I have ever worked with. Employee knowledge and friendship is the best I have worked with. Your company will be my highest recommendation for the best RV experience!!!

Keep up your outstanding company, knowledge, friendship, and service. I will always recommend your facility over any other!!!

Mike Last name removed

It was timely and on point. The staff was knowledgeable and courteous. Would have liked
More detailed information about the replacement item versus original part it replaced

I liked the fact that we were not pressured into doing anything we didn’t want to do. That made the whole buying experience a lot easier. Moe, Eva.and everyone that helped us during our purchase were a pleasure to work with. We are very pleased with our Alliance 32rls and look forward to making new memories.

Thanks again Dean and Sue Steichen

The service person Chad.

Service center got me in on short notice to look at battery charging concerns for our Nova Coachmen Class b. They were willing to listen and take my concerns seriously. Load tested each house battery to verify they were good. Adjusted charging parameters and provided good advice on operation and loading. Friendly staff.