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Customer Testimonials
Everyone that helped us were very nice and very helpful. We had a lot of work completed and we were updated every step of the way. We didn’t feel pressured and felt everyone wanted to help and actually cared about us. Work was done timely and was of great quality.
Friendly and knowledgeable staff...
My writer Olivia was perfect. Work was done fast
Very helpful and kind.
Good customer service. Good follow up. Like every dealer, parts slow service response time but when available the techs are great.
Excellent finished work!
Service and parts personnel were friendly and very helpful.
Sandy at the service department is very knowledgeable and helpful getting what I as a customer request and what is pointed out that needs to be addressed to keep my camper safe and in top notch condition!!!
My service advisor Walt was excellent.He made sure everything was taken care of wright, and in a timely manner. With any big company, it’s about the people, and they have some good ones. Walt being one of them.
Prompt responses to any questions or concerns
It was easy to get in and the maintenance was done quickly. We got out our camper back in 5 days
Friendly service people
My consultant Taylor was awesome she gets things done and more.
The service department. Especially the lady that wrote up my service order. Very polite, and professional!!!
Ease of making an appointment and not having to wait too long
Everyone is friendly & nice. If one person can’t answer a question they will ask someone else. So we have always got any questions answered
Everything! My service writer was very helpful and curious. The service was quick and the cost was reasonable.
General RV is very customer oriented, they listen, explain and do. You have access to personal when you need it, if they are not available just leave a message and they always call back.
General RV is worth the time and money spent
Great team!
Everything, from online service with Christian Clouse and Adam the beast Germain, to Joe Beddow (insurance) to David Schaufele with his Indepth knowledge, training, patient and help with any issue, Jordan Napier for working with us to get everything needed addressed and hooking us up with the Elizabethtown service department.
The whole Team was fantastic
Thanks, The Webber's
Taylor and Nick were fantastic in service.
Didn't.
Walt the service rep was great to talk to and made the experience pleasurable.
After we had issues with our purchase, General took the time to re-orient us to our Motor Home. Our second orientation was very informative, and we learned a lot.
The manager was very helpful and ensured we were educated on the operation of the motor home.
General RV is awesome
Thank you
Extremely happy with my new RV and
General RV
Helpful and knowledgeable staff. Not pushy and gave us as much as we needed to make decisions
Friendly service and comfortable waiting area.
Very pleased with the introduction to the fifth wheel trailer we ended up purchasing. Everyone was very helpful throughout the process. We had good communication with the different people we needed to work with. We agreed on a price and the only add-ons turned out to be Michigan state fees for a few hundred dollars each.
Olivia is our service rep and she always answers all my questions. She understands our issues. She was easy to talk to and she scheduled our appointment in a timely fashion.