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Customer Testimonials
Good communication, Jordan is excellent!!
My sales rep Mike was awesome to work with even after the sale. I had some additional issues with my trailer that were not fixed prior to purchase or pick up. Mike stayed in touch with me to make sure that I was getting help from the service department. Eric Whitmore from your sales department has been fantastic. Even though they had issues getting the leak repaired in my slide. He treated me very well returned my calls and has worked diligently. He followed through seeing that my repair was completed. We have yet to test the repair, but have faith that he and his team were able to successfully complete it.
Every interaction is honest and truthful and the team is always trying to do what’s best for me, the customer.
Everything was completed as expected
They have great sales personal and a great service department
Service is good .Tonia in service excellent
Helpful person I highly rate her for her service
The experience is amazing every time I’ve had other issues and called Service Ed Bonnie, the service advisor is awesome as well. Great experience. The whole process even the sales experience with Justin was awesome. Great company keep it up.
They had the RV that fit our desires and we were able to fit it into our budget! Also kind and courteous sales staff!
Sales staff was not pushy. They took of all my concerns before and after the sale. Very nice to work with.
Bonnie is an incredible service person. She has listened to me, been patient with me, and educated me on many things. Bonnie’s communication has been the very best. The service tech guys always greet us with a smile, and yesterday was no exception.
Great advisor. Great service technicians always fix what the manufacture messed up. Great service drpartmrnt
Service permit it was good
Very good communicating ststus
Our service manager made sure our camper was fixed correctly and as fast as possible!
They were very efficient.
Customer service from Beth. She top notch
I asked about getting stuff done and what was wrong they did it and was real helpful the one in Florida Dover Florida I think it is I wouldn't go back there and that's where I bought it at
The choice of trailers to pick from in the Help by our salesman
Quality of work was great, pricing was very high. Would seek other places for repair next time
Friendly and clean facilitiy
Great customer service from heather
The staff were extremely friendly. I did have some issues picking up my horse trailer because of my battery being low and my blocks disappearing, but they gave me new blocks that turned out not to be a problem and the staff were honestly as friendly and helpful as I could possibly have hoped and I appreciated the people that worked with me very much
Beth. Beth in the service department makes all the difference in the world. She always has our best interest at heart and I would be extremely sad if I had to deal with someone else. I’m sure the rest of the team is great too, but Beth is like family at this point!
Jeff is great
My service rep, Will Moore, did an excellent job of keeping me informed on the status of my service work. I really appreciated how he stayed on top of things for me.
Jordan and your service department is excellent to deal with
Broc has a technician is very good to
They are very helpful and concerned about taking care of any problems I have. With my RV.
Fix a mixed wires problem and helped put the wires in the right place.
Everyone was exceedingly friendly and helpful. All questions were fully answered. I would highly recommend General RV to anyone.

Maddie in service has been my go-to in getting work done on my RV. She is professional and communicates throughout the repair process.