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Customer Testimonials
The salesman was very polite and very responsible. His name is Gus Navarro i recommend had a small problem with the RV, but they fixed it took it in and they fixed it quick very good very happy with the unit
They were very professional and very kind during my time spent there. Barb K.
The knowledge of the people in the parts department was outstanding. The service department could take a lesson from parts as far as customer service. Amy did a great job from a Sales perspective.
Every one was very nice and acted like they really care.
Friendly on time greeting and service for a 9:00am appt. Alissa called us back at the end of day to address concerns. She didn't want us to be stressed over the weekend with our concerns. Good customer service appreciated.
Every one was extremely helpful and patient, very good customer service. Gabriel or salesman and Trey the finance manager were extremely helpful and good.
Great service
Friendly, professional and made me feel comfortable during the process.
Parts department was concerned if I needed help or found everything !
Steve was very professional and very helpful with our experience at General RV. He seemed to love his job and to help others. Steve got us exactly what we wanted at the exact price just what we can afford. I would recommend Steve to anybody. ⭐⭐⭐⭐⭐
Mattie and Jason
Mike the service guy I worked with is very helpful pointed out a few things that I needed done on my Camper that we’re overdue and I really appreciated that
Zac Calhoun and the technicians did a great job with some upgrades and warranty issues. Got our rig in the morning and they got right on it and was able to pick up in the afternoon. Huge help to us!
Great support and a multitude of options to fit our needs
So far our experience with service department has been exceptional. Even though we did not buy our RV with General RV our service experience has been excellent from Ms. Sam and Adam they are top notch! With these experiences we are inclined to buy our next RV in General RV
Getting the deal I wanted took a little while but once we had that hammered out the rest of the experience was great. Carter my salesman did a good job in keeping the deal alive and Dillion on delivery was great and was knowledgeable about the unit and answered questions and introduced me to the service department also.
First thing I got when a came through the service lanedoor was a smile and a “Good morning “ from Katheryn (not sure if the spelling). She got me out to my coach and Craig came over to talk me through the service that had been done. The work was done in a few days and it all looked great.
Friendly people
Nice people great with the problem we had and fixed it in a timely manner
Snow to get what I came for in the parts area
Very knowledgeable aggressive professional RV repair mechanic, they were very friendly just like next door neighbor
Friendly service and overall quality experience.
Actually I visited 2 general rv locations, wixom and birch run. Both salesmen were awesome, Andrew at wixom and Zac at birch run. I am very pleased so far with my experience at general rv, from the very friendly greeters , the salesmen , the finance staff, and in general the workers there were so helpful and friendly. I am a new travel camper owner so they all had patience with me as I had a lot of questions. Thanks to all for a great experience!!!
The outstanding service with each person we worked with. Super nice people with the desire to answer all questions.
Everyone was very nice…good communication while our RV was in and easy pick up
Everybody was very helpful
Everyone i dealt with were friendly and professional.
Good selection and knowledgeable staff
For the most part we are happy. Unfortunately we are having electrical issues one day into ownership. Will be calling in morning
Happy they are doing service on saturdays
Good customer service!