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Customer Testimonials
Doeron the service advisor was personable and knowledgeable. Although, they were unable to fix our hot water heater.
felt like family
Art was a no pressure salesman. Communication was very good with all departments.
Great service
The ease of service. My rv will be back
Bill in parts was exception helping us select what we needed
After a bad experience at camping world I called the Mesa, Arizona location to see if there services team could work us in. Both Crystal and Eric went above and beyond to get out problem fixed and us back on the road. This was our first time in a General RV. Because of them it will not be our last. Thank you
Part dep fantasti
Making the correct repairs the first time doing it in a reasonable time
Service Advisor was very cordial and kept me informed of the repairs being done on my coach
Ok
Communication! We love Chaz😁
Blake was awesome to work with this is our second purchase.
Friendly staff, thorough walk through and sales follow up.
Knowledgeable and kind
Tucker was awesome
good service
Everyone was very nice and helpful
I like your keeping u camping policy. It’s one of the reasons we purchased from general rv.
Very responsive to our concerns of sufficient house battery operation in our Tiffin Allegro Bus 45OPP. Working with original dealership to resolve situation.
We made the deal over the phone to buy our Mercedes Sprinter Van with General RV after a bad experience with another national RV company. The purchase was seamless. I cannot say enough good stuff about General RV and the people at the Salisbury location. They treated us like we were family and it was just an easy process all the way through.
When I drive away from general rv it’s been go to know the issues that I was dealing with are resolved.
In my opinion, they have an excellent crew there. I did have some problems in the beginning, but they were able to quickly and efficiently. Take care of those problems and I was able to get my first travel trailer that was the most exciting day of my life. Thank you for all that helped me get through. I appreciate you, look forward to doing business with you in the near future.
We have a new purchase, we discovered a lighting problem. We talked with tech support determined the camper needed to go into the shop. The service staff was amazing, it took some time to track down the problem and correct. I felt the staff was very professional in the way they handled the issue. The job was completed in the time frame we needed and went on our way. Thank you for the outstanding service.
The best thing I liked was the fact that you had the item right there in stock and I was able to pick it up the next work day. And the man I spoke with knew exactly what I needed and he answered my questions right away that tells my wife and I they know how to keep customers coming back 😊😊
Corrected problem timely.
They were gracious and helped us secure some lunch since we were on vacation and had no car!
Easy to schedule the work, check in process was seamless, and liked the fact that my camper got general inspection for free.
The staff was phenomenal. Chris Amir amber Shelby were absolutely fantastic. One of the best buying experiences my wife and I have had.
The knowledge and experience when it came to the entire process of buying a camper!
Everyone was great to work with