Customer Testimonials

Chuck Smith was very professional and continued to keep me updated during the entire process. I received weekly updates, if not more, keeping me informed each step of the way. He has been the best service advisor that I have ever dealt with and I highly advise anyone to reach out to him for any support needed. I also can’t say enough about the great experience I had with the parts department. Overall, my experience was amazing at the Wixom location, the best out of all locations.

Timely help and good service

Everyone was so helpful and knowledgeable.

Alan was knowledgeable and took care of all of the little details

Seem straightforward and honest.

Erica the service advisor was so helpful and not at all pushy, so informed and knowledgeable. Absolute pleasure working with her

Erica was great! She communicated on a timely basis and got our 5 th wheel back to us before our trip.

I want to recognize April Spoon and Corey Mercer for the outstanding customer service they provided to us after our recent purchase.

It was a pleasure working with both of them.

April went above and beyond to get our problem resolved. She is a great asset to General RV.

Sales team was not pushy, I told them what I was looking for they showed me the inventory and let us decide. Financing was a breeze.

Easy to schedule and fast service

Katie was great, as usual.

Bill was great for trailer tour

My girl Heather, took care of our camper all winter. She made sure she got her monthly check ups, took care of two minor things, got her ready for pick up. Gave the camper a bath. Thanks Heather and General RV for great service!!!!!

Roxie is the best saleslady ever and Rof was very helpful and efficient!

i liked the process so far - waiting for the parts to come in -

Awesome service

Had a perfect experience. The parts person worked hard at getting me a replacement part, he really went out of his way to make sure everything went smooth. Thank you and the hot shower was great.

Our experience started with our salesperson, Patrick. Very nice person and a great salesperson and representative for your company. We further had our “ walk through “ with Christina Boucher. She was very helpful and knowledgeable not to mention a great joy to be with. We also had the pleasure of dealing with Joey Molly. Joey was very kind, professional and again a joy to be with. We concluded with Jarod Swinehart, Business Manager. He was equally helpful as all the others. Thanks to these people, we have become a customer of General RV and feel like we met some new friends. Please acknowledge the fine job ALL these people did. Thank you! Tom Frost.

Laid back, helpful sales approach. All staff was friendly and very helpful. Financing was the same. An all around enjoyable experience and we are very pleased to have purchased this RV .

Very professional , thorough, and friendly

Very thorough.

The service advisor was super friendly and helpful. We were happy that he had access to the status of our service so we could know how long to wait. We also got to see some future RV upgrade choices for us.

briana, it's great to work with very helpful. Always has a smile and your shop Foreman forgot his name is also great.

The staff was amazing. Receptive, and no pressure.

They are very appreciative of your business, they get you the best deal they can, there not happy until your happy. They make sure you get what you pay for. Relaxed atmosphere

The perfect trailer that we were looking for my sales person was great she had all the information the manager were great to work with Gary done the walkthrough he was very helpful and a great person to talk to. Thanks again

Everyone is so nice and eager to help. Always treated with respect. The team at the Huntley store always seem to make sure that I always have an answer to my problem. Never too busy to come out from behind the counter and help with selecting the right product

Everyone is eager and willing to help. Great staff across the board - parts, service, sales & finance.

Very helpful. Explained services done

Very professional! They have a fantastic team that work well together (Sales, Service, Parts). Definitely would recommend the Winter Garden Florida General RV Center to friends and family!