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Customer Testimonials
Good service and good people to work with
Jon in sales was very helpful today.
Our salesman TJ Wasiety was awesome and our Finance Mgr Moe was extremely great with helping us!!!
Quick response and nice to deal with.
Very friendly, very helpful very knowledgeable. Treated us with respect, even though we didn’t purchase the RV there. Had a major roof issue and they took care of it. If only Grand design had not dragged their feet the RV would’ve been out of there two weeks sooner. The service manager, Anthony was extremely helpful!
Responsive and timely
They fixed everything we needed fixed!
Katie Houtz.
The repair and service costs were reasonable. Being able to leave our camper over the winter for repairs worked well for me and General RV.
Excellent service
Worked us in to their already busy day
They got us ready to go about 5pm,and since it was too late to make our destination they let us camp in the breeze way.
They recommended a great place for dinner. In the morning they even took our 45’ American dream over and dumped it
Great visit
Thanks
Fair and speedy
Fast and great work.
They done the service on my 2018 King Air previously ( Idependance) for 8 years , very good service adviser ( Tom) & service Technician ( Don) very honestly first time I bought a New Newmar was in 2003 in 22 years I travelled North America 200,000 miles they have the best service it what is important when you choose a Dealer for you first or the next one. they are 5 star
Honest, genuinely caring competent, friendly and professional.
Great people in the service department.
The service department in Huntley found the leaking issues we had when General RV looked at in Ocala, Florida and found nothing. We appreciate that Huntley found the roof was installed wrong and got it covered by warranty.
Kept up to date on progress. Still waiting for part, however.
Knew what they were doing and happy with the service
Great service!!
The service personnel were very friendly and helpful.
Complementary inspection of unit
Great customer service.
Knowledgeable staff
Service on my 5th Wheel Trailer was performed quickly and accurately. My Service Advisor was able to work around our camping Schedule to get the warranty work done. Great job!
They worked all day to solve the problem
Willing to help
They stuck with the complicated problems and worked hard to get the trailer fixed.
The service center did a great job when I arrived. I like the fact they did a full inspection of the outside and underneath. I was kept up to date with everything that was going on and my problem was fixed and I was on my way in a timely fashion.
Everyone we dealt with, top to bottom treated us with respect and kindness. Very professional and not over priced service. We will be back

Tracy and Joe were prompt, professional and resolved all issues.