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Customer Testimonials
The service team is always willing to go the extra mile
Service
Assistance of Sheryl and Nicole at front desk. David, Scott, and George were helpful.
I loved the sale associate. Hands down my favorite part of the whole experience. Noe was reason I bought it. The numbers guy Mo not so much. I almost walked away from the deal because of Mo. he kept pushing for me to raise my financial limit which I did twice. Thank heavens for Noe though. I strongly recommend him. Very knowledgeable and friendly person
It was a very easy and pleasurable experience. The complete staff at General RV was extremely knowledgeable and helpful through the whole process. Our sales person, Jon, was excellent in staying in contact with us and letting us know about the RV we purchased. Overall great experience.
Great guys to deal with
Our dealings with General RV began at the Florida RV Super Show in Tampa. From the salesman to the finance folks, they were all willing to work with us in a positive way. Once our RV was built and delivered, they continued to be top notch. When we took delivery, everyone at the dealership was professional and willing to answer all questions with no pressure tactics. Thank you to everyone at General RV of Greater Jacksonville!
Everyone was very friendly to work with, the service rep was very knowledgeable and helpful. I had a few issues with my motorhome that needed repairs, they were very fair and resolved all issues. I would highly recommend anyone to bring their RV in for service at this facility.!
Since the beginning the experience was great. I am thankful to the team for their commitment and dedication to their work. I want to thank especially Thomas, Janet and David for making this possible for us.
April was very helpful and got us worked in fast and back on the road. Thanks!
Personnel are both professional and friendly.
The people where very friendly and explained what they were doing. If they didn't know they found someone that did to explain to me .
Part service is very good. Service write up with Taylor was also very good.
Have not seen the work yet so I can't comment.
Everything! My salesman and financial manager was the best!
The. Entire staff at General RV were fantastic. Keeping me informed constantly and throughout the entire maintenance process.
Setting up the appointment was quick and easy. Staff was super friendly. I was a little early for my appointment and the technician and service manager got me right in. Fixed my issues quickly.
What they didn’t have in parts, they ordered. Explained everything that was fixed. Also completed an inspection of my RV to ensure all was smooth and won’t have issues in the future.
Customer service was excellent
Service rep was friendly and through
Actually, I had a very good experience in every aspect of this “transaction”, financing, shopping, dealing, buying, walk through, etc…
Derain was wonderful!
Warranty works was done, Bonnie our service advisor was thorough, pleasant n knowledgeable. Had a great experience.
Good communication
My dog and I were tent camping from NC to Key West when we saw RV billboards and pulled off I-95. Ended up buying a 2025 21 foot long double axel 4,800 lb Grand Design from General RV.
To pull this camper, I then received favorable trade value for my compact SUV in exchange for purchasing a 2026 Ford F-150 V6 Eco Boost from Sunrise Ford of Fort Pierce, Florida.
Walking in the front door at the Fort Pierce General RV, lovely receptionists greeted me warmly and introduced me to beautiful, (inside and out) AWESOME Annie in sales, whose smile and shining eyes make Florida sunshine seem dim.
Annie did a wonderful job of listening to my wish list, showing me camper options and efficiently guiding me to my dream rig. Annie also guided me to buying sway bars and an exterior protective coating for my camper.
At one point, Fort Pierce General RV GM, Billy Ray, engaged while I was buying my truck and we were able to decide upon a wireless brake controller, which Fort Pierce General RV installed and this prevented my waiting multiple days for a Ford parts delivery scenario.
Fort Pierce General RV Delivery Services Expert, Terry Small is a man of huge heart and knowledge of the features of my Grand Design camper. We also swapped stories and became brothers from another mother!
Pedro installed my safety sway bars and some other items, which I greatly appreciated.
Finally, Toi in Finance was equipped with ears to hear, empathy and kindness, which EVERYONE in the Fort Pierce General RV dealership displayed to me over and over again.
Toi and I got my wired purchasing funds, out of state tax, title, tag related paperwork and 5 year 60,000 miles extended bumper to bumper warranty handled so that I’m now in a worry free state of mind.
A spotless restroom, cooled bottled water and even water and Scooby Snacks for my dog capped off a stellar Fort Pierce General RV experience.
I will stop back in when my travels allow because the good folks of Fort Pierce General RV are now my friends. What more can a fully satisfied customer say?
I was in the market for a new rv.
Staff was very friendly at all times and easy to deal with.
We were treated like Royalty
Enoch my advisor and Matt my technician were superb. Knowledgeable and helpful
For someone who did not buy an R v from you, I felt very welcome. Everything was clean and neat. You honored my appointment And started right away
The buying experience was low pressure from a timing aspect, we were ready on our timetable not coerced into a deposit on something we weren’t sure about.
We will see how the service goes long term. The department is certainly busy… it seems every day.
Great personalized service.