Customer Testimonials

The people were pleasant and all well informed. Professional. No hype, Service could not have been better and they did what they said they would do very timely!!

I asked Tina in Parts to look for a couple items needed for my TT. She responded quickly with items, prices, and when I could expect to have them in. When I visited service, she acknowledged me right away and was extremely pleasant. Thank you.

Quik and easy!

The sales person Patrick was helpful and took a golf cart ride to look for the TV trailer. We found it perfectly.
They gave us a tour with our new trailer and showed us what to do. Excellent service.

Staff is extremely knowledgeable, very willing to help . they go out of their way to make sure you are satisfied as a customer

The staff is very professional and very helpful with any questions that I had

The entire staff made the process seamless.
From Rebecca my salesperson, James in finance & Joe in Delivery. Top notch staff, very good experience.

Quick response

From being greeted by Penny when I come in to being handled by Mike my service guy, I can only give you a 10 out of 10 you guys are great

Very friendly professional service.

Didn’t have to wait for an appointment.

Prompt and respectful.

Tracey, Jeff and Tom were great. Repairs were finished ahead of time. Tracey provided us with timely progress reports. Jeff's workmanship was excellent as usual and Tom and Tracey got us in early. A great team!

Rich was a pleasure to work with at General RV. I happen to message him on a camper and we were in communication All Friday night going over what I was looking for and my trade in.

He got to the office early AM Saturday worked out the numbers and I drove from NY to PA in 14 hours of first contact.

When I arrived all numbers were as discussed and a pleasure to work with.

A great experience all around!

We hesitated to shop at General RV again because previous experience was less than satisfactory. But on a whim we decided to stop in. We were looking for a used class C motor home. The reception staff was very pleasant and while we were waiting for a sales associate the sales manager walked up and introduced himself with handshakes, hugs, and a big OH since my husband was wearing an Ohio State hat. Our associate Dan was pleasant, informative and went above and beyond our expectations. He and Marty, the business manager, were very patient even though our purchase process extended well beyond their closing time on a Sunday afternoon. Time will tell if the Service Department is easier to deal with than our past experience. Overall the “new” General RV staff is excellent and very pleasant to work with.

GR is a great place to look for a RV. Huge inventory. Great people to work with. Very nice place to shop.

Everything! From the staff, to the rv/camper selection! Everyone is super helpful and very friendly they all make your shopping needs very easy as well ashelpful with narrowing your options down!

Everything went smoothly, very knowledgeable employees all very helpful

Appreciated the fact that everyone has been very responsive, professional and helpful with any questions or issues we have had.

Camper issues fixed in a one day appointment while I waited. Great service.

will take my RV back for all service needing to be done….. Zach stepped in after Justin got a new role and he did an awesome job with communication ….

Great salesman, also demo technician was awesome.

The staff made me feel like my issue was important enough to get immediate service. My service rep is very knowledgeable and professional.

I was pleased with two unique aspects of the sales process prior to purchasing. 1. The 5th wheel was brought into the bay and hooked up to power and batteries installed so that I could go though all of the systems to see how they operated (slide, awning, power/self leveling and all interior systems). And 2. They made the subject matter experts available to talk with me to discuss the conversion from a pin box to a gooseneck. The rest of the sale went as expected without any problems.

Very knowledgeable and helpful, enjoyed our experience, thank you again

My service writer Danny, worked hard to get my work covered under warranty and get me out of there as soon as possible.
He is a consistently good guy.

Great customer service.

Quick thorough warranty work. Helpful staff

Our salesman, Todd Armstrong, helped us to find the right RV to suit our needs. He was knowledgeable and polite and made the process very seamless and enjoyable. He went above and beyond to help us transfer all our belongings from our trade in to our new camper. Angel in Finance was great to deal with to close out the deal. He helped us get a lower interest rate. The PDI department did a great job getting the camper ready and cleaned. Jennifer, who did our walk through, showed us all the features on our new camper and was extremely helpful in making sure we had all the accessories we needed. We would recommend this team to all in the market for a new or used RV.

The service and commercial was great