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Customer Testimonials
Very honest and very fair with their pricing.
Trever was a great Manager to work with!!
the staff was very helpful and friendly when I was there and Mark your representative was very helpful in getting my RV taking care of
Katie was able to get me into an RV that I exactly wanted with the amenities (washer/dryer hookup) I needed all while staying within my budget .
Quick service, accommodating, professional and I liked they ran numbers to be more than sure the financing would go through before they ran your credit score. It was a great experience.
Cameron was very helpful and knowledgeable. Thank you thank you thank you.
Very friendly, wanted to just look at destination campers, Salesman showed us and asked plenty of questions on everything we wanted in a new
RV
Best experience we’ve ever had with an RV dealer.
Salesman had great personality and everyone was very nice
Very transparent and honest. Finance did not push all the extras that others do. The walk around was very helpful and they fixed everything found. Very impressed and now I’m glad I went through a dealer and not private party.
Jeff in the sales team was great. Did not pressure me at all and was able to get me a great fair deal.
The girl that helped me find the part was very polite and stayed with us until the part was delivered to our home
Helpful sales staff, no pressure, large inventory
The customer service and environment
The expert advice during orientation.
Our salesman as well as finance person were fantastic to deal with. No pressure.
Everyone involved were attentive and kept in touch on the status of repair
Even the girls at the front desk were engaging.
No pressure for sales!! Family atmosphere. Beautiful facility
It was all great very easy and smooth
Jeff & Joey were very knowledgeable and Andrea assisted with our pick up. We had a couple of hiccups along the way with pick up, AC not working and it needed to be replaced. Our check engine light came on when driving home from dealership. They instructed us on what to do in an "if" situation, we just didn't realize the "if" was going to occur on our way home- 60 miles down the road. Took it inot a commercial Ford dealership in our area, found the problem and fixed it, covered under warranty. I guess you can say "Welcome" to being an RV owner. Still not bad and hoping our service visits will be limited from here on out and the kinks are all worked out. Still would purchase with General RV!
Parts
The warm welcome and very professional behavior, efficiency...
Our salesman was top notch professional. He knew exactly what we were looking for in a trailer and showed us several options in our price range. Also, the financing experience was a breeze.
Employees are always friendly and receptive to my questions or problems
On time in friendly friendly
Andrew is a great person to deal with in sales.
Your service and parts crew is the best.
I feel I was taken care of when I went in there
I felt that General RV did a great job supporting me when there was a warranty issue that the manufacturer would not address.
Support by GRV for their customers is a great way to earn respect of their customers.
I have no problem with general rv service dept. My issue is with Keystone RV. They will not cover my slide issue even though it was their reason I've had it in the shop twice since 2022. I will never buy another Keystone product again
Nice staff and willing to work with me.
Great job all around. Thanks so much. You replaced my air conditioner and it’s been working great since.
Brian and the others were very helpful. They negotiated fairly, allowed inspection and repaired the discovered issues. They also did not attempt any sneaky dealer tricks. They also went above and beyond in assisting me in my special circumstance. I broke my wrist during the time period of our negotiations and cannot drive. They agreed to using Docusign and wire to complete the sale and are storing my RV until I can drive it home.
Thank you!!!