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Customer Testimonials
Everyone was so helpful and patient as we are first timers. We will still have many questions I'm sure.
Service guys jumped on the problem and handled it in a timely manner
Thankx0
Alyssa is always a pleasure to deal with. We have our unit that we bought in ‘19. This one was for my parents. They got a great deal, and the experience was stellar as always. While we were there, we bought a new theater seating unit for our trailer. Very happy customers😎
Great people. Maintenance done promptly
We've been with General RV for many years. We got our first truck pickup camper from them probably over 30 years ago and I'm just as happy with them now as I was back then. The salespeople are knowledgeable, everybody is extremely friendly and willing to help you out!
Everything! Great customer service,sales, financial all great friendly and knowledgeable. Non better in my opinion!
Will in service explained everything and was very helpful
Chad Fuss did a great job in helping us with our service and follow up.
Everyone we met during our transaction. Couldn't have been more courteous or more professional. Especially appreciated meeting the sales representative. She was so helpful in making the proper decision for us. The service managers seem very nice and I'm very impressed with your parts. Manager, your other management team was very professional and very courteous and made very and made very. Welcome to us. We will enjoy our association with your company. As we need, thank you so much for everything
The service is always spot on. Help is always available for me as I am somewhat limited in what I can do. If you ask any of the service techs why they like working there you will always get a positive answer. They don't do multiple jobs like some places they have certain techs for certain jobs and that is their specialty. The people up front greet you as soon as you walk in the door. You hardly ever have to wait for anyone if you have scheduled an appt.
Deanna was great sales lady she was on top of everything an always answered me back very friendly people that I got to meet
Mark, Victor, Martin, Tammy and Samantha were so awesome to work with!
The whole experience was just pleasant and they have a great team in place there.
Jeffrey Vanduyn did an absolutely fantastic job helping us with our Solitude fifth wheel trailer that had the screws popping out of the side wall. I called when we were driving from North Carolina to Michigan to tell him about it and he got us in the very next day and fixed the problem. We live in our trailer 6 months of the year in Michigan and he did an excellent job seeing we were taken care of. Thank you!!
Great to deal with
Very friendly staff and all questions were answered quickly
I have not picked up my RV yet but General has done good work so far.
The helpful team members in parts
Solved my problems. Nice people.
Customer service
Chad keep me informed the whole appointment, top notch customer service.
I appreciate the consultation, but the service took a bit of time
Na
Easy to setup appointment,
Fast service.
Ryan is a manager who really cares about his customers, Lilian is a credit to her customers as well. Scott in delivery is very knowledgeable and a credit to what he does on helping with your new trailer!! Good group of people.
Waren was very communicative and did what he said he would do
Matt took the time to listen to our concerns and worked with us on a plan to get them addressed. This was in addition to the original reason for our visit.
Trevor was amazing, answered all my questions, friendly!
Chris is great! Very thorough and responsive.
Very friendly staff, very professional and worked very well with my schedule!