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Customer Testimonials
This is our third RV bought at your site . Your service team is always so helpful. Looking forward to picking up our Rv on Monday thank you for everything. Name removed.
Great communication and friendly staff. The technician was very thorough and helped request warranty coverage for some of the repairs we needed.
Everyone we encountered were very courteous and helpful.
Everyone was helpful and easy to work with. There was no hard sell.
Everyone was extremely helpful and they answered our questions throughout the process. Couldn’t have asked for a better purchasing experience.
Service organization was professional, caring, very expedient, and very accommodating. Our experience couldn’t have been any better.
The professional courtesy extended, ease of transitioning of trading in my travel trailer onto a new travel trailer
Sales and finance were extremely helpful and friendly
Everything
Staff was friendly and very helpful.
It actually started with Hafin located in Utah internet sales. He got a hold of us on a Saturday evening to get the process started. The wanted to get the sale in by July 31st. He worked with us all day Sunday and Monday to make the deal work. If it weren't for his tireless efforts this deal would have never happened. Great effort. Great guy. Happy ending. Also when we showed up on the 31st. Aerial was very welcoming and helpful. Jim was very knowledgeable as he gave us all the the time we needed to get to know our new rv. He knew his stuff and answered every question we had. Very happy campers
The service department was very helpful and did a great job communicating with me. I was frustrated at times that other new vehicles were being moved ahead of our camper.
After selecting the perfect RV for my wife and me, the negotiations went well. Rusty did a great job of showing us trailers with features we wanted. Jarod walked us through the financial details expertly. When we returned to drop off our trade-in and get our new trailer, the walk through with Hadley was great. We especially liked the service department walk through. We wrapped up the final paperwork with Jarod, and a technician helped us hookup the trailer. All in all, it was great to work with the team there!
Found the party I needed and got it shipped from Forest River quickly.
Couple of people there was great, but didn’t like to be pushed on some things
The pre purchase experience was good.
When we bought the trailer everyone was very professional and not pushy! Our trailer had some issues that service was prompt and excellent about fixing. The only complaint I would add is the latest time I brought my trailer in (fridge broke) the communication was lacking. I do think the repairs will be handled correctly. One suggestion is when you are busier than expected at least let your patrons be aware. Most people understand as long as they know!
Gus is a very good sales person, overall the experience was low pressure.
I have been very satisfied with the service department. I was not happy with the sales side though as I felt they were deceptive
The entire team went above and beyond to make the experience smooth and enjoyable. Special shoutout to JoJo who took the time to listen to what we were looking for and showed us options that actually fit our budget and lifestyle—never feeling pushy at all.
The walkthrough/orientation process was super thorough and gave us total confidence before driving off the lot. Buying an RV is a huge decision, but General RV made it stress-free. Highly recommend checking them out if you’re in the market! 😊
William was my service advisor and he did an outstanding job. Very professional and made sure all things were taken care of. Thanks William!
The sales staff was extremely knowledgeable and pleasant to talk to and deal with.
The parts and service employees were understanding and professional and very willing to help.
The finance manager was professional.
This was the best rv dealer experience we have ever had. We have had 10 rv’s over the years.
Five were purchased from dealers.
Highly recommend General RV.
Thank You All.
My first interaction with General rv was pleasant. But was not able to make a deal.
Then I encountered Tory from General RV in Dover Fl. I was compelled to drive 178 miles, to south Florida to get my deal ! By what he said: "I will do everything I can to get you a deal". "To make you happy". I took the chance.
This is what that drive south gave me.
We don't have what your looking for, But we will find and get you one in 24hrs.
They found one in 15 minutes about 100 miles north and said, it's in Winter Garden, Fl. This will be your deal. Tory and his sales manager gave me a price and I gave them a down payment.
They worked out the paperwork with a receipt and said I could pick it up Wednesday.
I returned home and within 24 hrs , General Rv of Winter Garden fl called and had some questions about our tow vehicle. All was great and we made the appointment for pickup.
Bryan in service was fantastic, he took kim and I to our new 2026 Grand Design Imagine 2700BS travel trailer, to check it out and a walk through. ( under an umbrella from the rain) answered all our questions and gave an enormous amount of suggestions.
Ken in finance explained all the paperwork and we were able to get it completed in a reasonable amount of time.
Everyone we encountered at Winter Garden General RV were the REAL VIP'S.
THANK-YOU Everyone at General RV of Winter Garden, Fl. Don and kim Davis.
Seems everyone was willing to help me with anything I needed
The Salesman Joe Crement was fantastic, ask for him. He took all the time I needed which was a lot. Fair price and the hand offs between departments was great. The independent inspector said the RV was very good shape. He had a few items on his list to be worked out. I emailed them to Joe C. And received an ok with in an hour. All items where taking care of and I was very pleased with the patience of there teams. I was first time buyer of an RV. I feel I got a very good unit and look forward to getting on the road. Last thing, they have fresh cookies baked on site.
Wonderful sales staff. Wonderful service. Would recommend highly to anyone who is looking to get a camper!!!!
The employees are very friendly and knowledgeable. We will recommend them to our friends.
Our salesman, Mike, was awesome! He was attentive but not pushy, which we appreciated greatly! The manager and finance person made everything seamless. Jerrell was great at pick up. He was very knowledgeable and made sure any concerns were immediately addressed.
Shawn and Anita are fantastic. Very pleasurable experience.
Extra time that was spent helping me learn how to use the RV and hitch
Our sales person was super she took her time to listen to what we were looking for and identified several units to meet our criteria. She was able to demonstrate all the features. Amy is so amazing! So patient, and remembered everything we told her! This unit is a home we both love. And the big difference is that it really is a home! Thank you so much! All of you were so nice and to say the least we both are so happy!