Customer Testimonials

Great experience from sales, finance, delivery and service.

Parts department very helpful.

My main contact was Lilly Gonzales in Florida, she really worked hard to find the RV I was looking for which incl. Lithium, Bay Mist, Dinette and 24J. When I would text her at night, expecting a return text the next day, she responded the same evening. She got a photo of the mfg plate from the door jamb, the build sheet, and the lithium batteries.

David May and Trevor also went above and beyond resolving issues we ran into after flying to Michigan.

Bo Hurst was very helpful in the Ashland. VA store when we went to do the trade in , which almost canceled the deal. He made it happen.

Nurses

We were able to get our rv fixed and get back on the road. However, we had the impression we would get in sooner than we did. We understand how the KYC system works - but we called in advance to let you know we were coming and thought it wouldn’t be such a long wait.

Danny Browder, our team coordinator, made sure he understood our concerns by asking questions to get to the details work needed. He then expedited the work order so that we had minimal disruption of our planned travel.

Everything, huge selection, knowledgeable staff, and fast service!

We knew what we wanted layout ,length, ect. Our salesperson showed us all they had on the lit that matched our criteria. We ended up picking a beautiful unit, the one we actually came to see. Everyone was very nice and personable.

Pleasant knowledgeable staff, they pay attention to detail, answer all questions in a timely manner, and as a new RV buyer, I had many questions! They were very patient with us and made the overall experience a very pleasurable!!

Love the Parts team - their assistance is always top notch!

Friendly staff

My husband and I had a great experience! We were helped by Shane M. He was very knowledgeable, personable, hardworking, and really ensured we had a smooth experience with our first RV. Everyone was a pleasure to work with, and we are very happy with our purchase!

No pressure, and being very helpful with all of our questions and since we are newbies, the patience with these questions was appreciated.

Dustin and Justin, both were easy to work with, no pressure tactics. Providing a "give and take" sales approach.

Thank you General RV Team for going above and beyond for me!!!!!

My wife and I were very pleased with the service from beginning to end with every person we dealt with.
Kevin was great at helping us find the right RV without any pressure. Jon helped us greatly with the business end of the deal, and Hudson was equally helpful in going over the RV.

Excellent service all around!

Pat Higgins was so helpful and kind. Everyone was so nice

Mike Buchwald is the best, He treated us with white gloves and appreciated our business.

Nikki is outstanding with every aspect of her job as it relates to customer sat. Never any issues with work that was done.

Brought RV in for bearing repack, have done this every year with General. Was running into a time crunch, but Trevor and service manager was able to get it done expeditiously, really helped me out.

Everyone was extremely welcoming and friendly.

Tina sales assistant very very respectful and was very helpful and very kind and understanding. Tina deserves praise Tina was the sale assistant who help me.in finding everything I needed.Tina is a very strong asset to your company.Big shout out to Tina in parts.she deserves to know how much I appreciate her help.Thanks Tina.

Bonnie, Ed, and Steve are all fantastic. All are friendly, communicative, and accommodating. Love the service.

Walt was very helpful. He kept me up to date throughout the insurance claim and repair process.

It’s Huge! Parts counter is on there Game! Thank You

I was amazed at how.mich time and energy they spent to make sure my wife and I were happy with our purchase and knew how to operate it. When we found a couple faults because the unit was used the repaired them before we were finished in the finance office. After we had already sign the purchase and finance agreement the finance officer (john) found a better interest rate at another bank and took the time to redo all the paperwork. Everyone we meet from sales, service, and office staff were super nice and helpful! Best dealership ive ever stepped into!

Erica was very professional

Upfront sales personnel. Entire team were great to work with.

Very knowledgeable people and very clean environment

Everyone was very friendly and helpful. Keep up the great work. Thank you!