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Customer Testimonials
Communication and flexibility to accomodate us to minimize impact on our plan roadtrip
Very Helpful and I was in a pinch on time.
Everyone was cheerful and friendly and seemed to truly enjoy their jobs. They were helpful, answered all our questions and walked us through every process to complete our purchase. I will definitely refer people to General RV and if I ever need another camper I will be back!
Good people, from sales to service.
Got treated fairly. The service manager that helped us out with the unexpected cost we had to incur with the brake thing was so helpful and everyone in the service department was great! Thanks for helping a couple rookies out!
Friendly
Everyone was so helpful and friendly on my first purchase of a camper! I'm actually living in Kansas, but they gave me the right price EVEN after transportation to my driveway in Kansas! I can't say enough about Deanna S. in North Canton, Ohio! Thank you, THANK YOU, T H A N K YOU!
The service manager was very knowledgeable, professional and kind . Very thankful to be working with a gentleman as he was.
Very relaxed sales process. They loved our dog "Buck".
The salesman knew that we wanted to downsize and found us an RV that will meet our needs. All the staff we dealt with General RV were very cordial & accommodating. Thank you!
Everyone on the staff seem to know their job quite well. Everything was done very expeditiously and without any additional sales pressure. Everything they said they would do was done. Very pleased overall with the experience.
Friendly and professional staff. Our salesperson, Nathan Parkhurst was outstanding . Very knowledgably and kept us informed along the way. Our finance officer, DeAndre Sharp was extremely personable and professional. He arranged financing at at very good rate. He made the complicated financial transaction easy to understand and put us at ease immediately. Our host, Andrea was a pleasure to work with and kept us up to date on all details throughout our stay at General RV. Lastly, we had the technicians in service install 2 Micro-Air Easy Starts on the 2 rooftop A/C's units. We couldn't be more satisfied. Overall experience at General RV was fantastic. Great team!
I had truck problems and you were patient and adjusted on several occasions until I was able to get it out of the shop successfully
How everyone worked with me and treated me with kindness and respect. Awesome group of people
Quick turn around on repair of slide out. It seems to be repaired but only time will tell. Audrey was great to work with but I hope I never have to see her under these circumstances
No pressure sales, great selection, salesman was fantastic and very patient. They delivered everything just like they promised and didn’t try to tack on a bunch of hidden fees.
Helped us to get out from under a camper that didn’t suit our needs anymore and into a fifth wheel that is exactly what we wanted.
Definitely recommend them.
Everyone, from the sales rep, through the manager was outstanding.
The whole purchase process was made very easy by everyone involved. Very friendly and helpful staff including everyone from sales to financing to service.
Everyone is very friendly..great teams in every dept...gfeat expierence.
Sales and finance did great and not so happy with communication from the service department and sense of urgency.
Our salesman was very understanding as to our needs and what we are looking for.
The friendly atmosphere
Smooth and easy
Very easy buying experience.
Everyone friendly easy to work with
The sales staff was knowledgeable and very up front and honest.
Service was great. Very prompt and easy to schedule
The service rep Ollie and Becky worked very hard to get to the bottom of our concerns and issues we had with our 16 foot travel trailer. They both explained the process of what they were going to do to try to help us. Ollie took time to answer and thoroughly explain answers to the 101 questions we had. He checked into different possibilities of why the camera we had installed was not pairing up. He researched info on the electric brake we had installed to help us better understand how to use it properly. He showed my husband an easier way to put on and take off the sway bars, as well as the best way to connect and secure the chains so they are not dragging. He was SOOO HELPFUL! He did not get annoyed or make us feel bad for not knowing this stuff. He paid attention to learning about where things were on our trailer so he would know for future visits or other clients. The whole team was very nice to us. As we waited for the ball bearing tires to be repacked the way they were checking in on us and others as we waited for the services to be completed was appreciated. They get a 10 from us!
From my friendly salesperson, Haley Huton, to CJ Young and Matt Combs in finance, and all the way to the cheerful Kristen at the front desk, the entire experience was welcoming, professional, and completely stress-free.
We live in Miami, Florida, and chose to drive all the way to Salisbury, North Carolina, to purchase our unit, even though we had plenty of options closer to home. In the end, the great deal and exceptional friendliness of the team were simply too good to pass up. We couldn’t be happier with our decision!
Keeping me informed step by step