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Customer Testimonials
Good communication with both sales staff (Daniel) and finance staff (Christina) as we waited for our ordered unit to arrive. We had a couple of issues found during the walk-through, but they were resolved in time for us to stay on our travel schedule. Shout-out to Jami for making sure everything was resolved, even after regular scheduled closing time.
The service department was great!!
Lilian, Macaulay, Cameron Treated us like gold. Friendly , knowledgeable, attentive
All my service will be with General RV
I was very pleased with the sales team(Tim) my salesman was excellent. Chris Coleman and the finance team did a great job getting me approved for the loan, and the delivery team was exceptional. They explained everything about the RV to make sure I was going to be happy with my purchase. All in all, it was a great experience
Every thing with the service
Good service, especially my sales person, William park, he follow up and answer all my questions, very knowledgeable. I am very happy with my first RV.
Also , Chris Halls, he is very helpful. Both person are very good assets to the company.
Heather is the best!!!
Everyone we worked with were amazing!! We will be back if we ever need a new one!!!
Everything went according to plan, no surprises with pricing or unit, great walk through and staff participation
Professional, timely, direct to the point. No BS way of closing a deal. My kind of people. Everyone pleasant and enjoys their job. We visited other dealers and General RV is the best. Our friends a d acquaintances recommended General RV to us. Thank you
Everyone in sales, finance, service, and parts was knowledgeable and informative. Sales was excellent in answering questions and taking the time to show the campers we were interested in. Financial team was spot on in returning calls and getting us the best deal. Parts and floor sales were equally as efficient, helping us understand the equipment needed to get started. We were given an in-depth tour of the camper we purchased, reviewing every detail. We loved Ivan’s tour of the camper-it was a special “treat”! Everyone in service out-did themselves in getting us ready to hit the road—hooking up and showing us operation of the hitch and safety equipment. The people at General RV are truly a team from the minute you walk in. It was a good experience for my wife and me. If you’re new to camping, go to General RV first, that way you’ll know how buying an RV should be. Everyone we met and worked with did a fantastic job.
Great selection, service, and excellent sales staff.
It was discovered that the refrigerator was not operating correctly and could not be repaired. A new refrigerator was installed before we picked up our RV and we so appreciate General RV making sure it was fixed!
All the people I dealt with were professional, very pleasant, friendly, cheerful and caring. Archie Munson was particularly helpful to me. He truly went above and beyond what most dealer employees would have in order to take care of me and to make my experience as carefree and easy as possible. I will definitely recommend this store to other people even though I live 4 hours away and have another General RV right down the road from where I live. Ten Stars to Birch Run General RV!
Great customer service from beginning to look at campers till the final walk thru. Great to business with.
Everything! I can’t even begin to say what wonderful people work at that store in Ocala! I WILL buy only from them!
Timely and professional. Could have paid more attention to detail.
Honesty, factual, friendly and helpful in all departments. Art displayed this in the sales department along with his sales manager. Heather, Stephanie and Scott were unbelievable in getting our after market parts purchased and installed. They worked together like a well oiled machine. They did everything with a smile on their face. Gary in finance hit a few bumps but worked with us and resolved everything like the true professional he is. Overall it was a great experience
Friendly very helpful willing to please genuinely cares about there customers.
Everyone was friendly and efficient.
General RV made the process very easy! Trever was excellent and was a huge help! I had a third part inspection done and Trever made sure all items were taken care of by next day. I would definitely recommend General RV
The people there treated us very well. Pleasant experience.
Very quick and easy
Friendly staff good selection
Very pleasant people
The Salesman was the best part of my experience
Vince kept us informed and did a great job. I will ask for him if we need anything else done.
No high pressure sales. Straightforward. Reasonable pricing.
Even though we picked up our RV and 20 minutes later had to bring it back customer service was very accommodating. I’m just hoping everything gets fixed soon so we might have an opportunity to enjoy our RV.

They were very nice and explained everything that was going on