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Customer Testimonials
Our sales guy James was professional and knowledgeable.
We also picked up parts and they were very organized
Eric listened and understood our issues and ensured we were satisfied
Zack at the parts counter is such a great guy! All the service personnel are pleasant and professional and very responsive!
Very smooth friendly and organized staff. Sales people were very friendly and patient.
Staff cooperated to help me coordinate my personal schedule to drop off my trade then give me a ride of an hour and a half from my home to the store to pick up my new motorhome. Negotiation was cordial and straightforward.
This was our 4th purchase over the years but 1st with General RV. Our sales rep Ryan Cox was fantastic with his follow up and putting together a deal that was fair. When Ryan was out of town He had Darryl step in to take care of us. There was no pressure here, never pushy just informative. Justin in finance listened about our previous experience with a different dealer and took the time to explain things and did not make us feel rushed. From start to finish the Ashland dealership was top notch, professional, organized and friendly every step of the way. This dealership most certainly exceeded our expectations!
With heartfelt thanks to all,
David & Gail Bintliff
Knowledgeable and friendly people!
Personal touch. Agreements kept. Satisfied about the delivery of the trailer
The Service department went above and beyond to get our van back on the road. Nate was fantastic. He communicated everything you could ask for and was our advocate with Ram which is the ONLY way we got the van back in the time we did. Brock was also great in diagnosing issues and explaining how systems which had never been explained during delivery worked. We are much more confident than ever as we venture out on our journey down south. Thank you for your great Service Department!
Everyone has been very responsive and accommodating. Our PDI went very well and the dealership has gone above and beyond to help resolve the couple of minor issues we found. This has been a great experience for us.
Our camper tour person did a great job of showing us the camper and answering all of our questions. Service/parts also gave helpful information. We appreciate the work that the sales manager did to make the sale and that there were no surprises with final paperwork. All additional staff were friendly and helpful.
The sales and so far the customer service has been outstanding.
The service team was very helpful in getting my camper repaired. Walt always kept me updated on the progress of my camper
Every single staff member goes out of their way to answer questions and make the experience excellent. ZERO sales pressure, 100%knowledge.
No one was pushy. Dave was very informative and answered what questions we did have. And Marty made the paperwork efficient and was very personable. The lounge area was comfortable and the bathrooms were clean. Everyone made sure we were comfortable leaving with our travel trailer that day because we had to travel almost 3 hours to get back home.
Shannon was a pleasure to work with
How easy the whole transaction was. No games and finance did a good job with my loan approval.
Excellent service. Friendly atmosphere. Employees where knowledgeable and helpful.
The entire process was smooth and easy. All of our questions were answered and everyone was friendly and courteous.
quick and friendly
Mike was very pleasant and listened to my concerns. He kept me updated on the repairs and actually came in a little less than I expected
Once again Keith came through for us. He got us back on the road in a timely fashion. Thanks for all you do.
We like the professional way we are treated, and only wish the process after we sign the paperwork was held into consideration when we actually take delivery of our new travel trailer. It seemed like a long day for us.
The walk through and showing me, in detail, how to operate the water and water temps.
Everyone in the building seemed available for questions and helped me through every aspect of the purchase, especially the team that helped me get my new truck setup with the best hitch for my situation.
We had warranty and recall work done recently and it was handled well. Alan Azar communicate with us frequently and kept us informed. He also worked with us to wait for decent weather to bring our MH back home. All in all it was a good experience.
Personal attention, quick turnaround
Easy finance experience. Tour of our new coach was helpful.
Everyone was so helpful
The friendliest salesman, Ed Evan’s. The hard work that Stephen Beaudry put in for our financing.
No pressure to buy. Good job on walk though of RV, fixing items they came up through walk throughand fixing broken seal on passenger window after RV was picked up. All of the employees were very nice and great to work with.