Customer Testimonials

Service was good and quick.

Samuel and Joseph and the big guy with the beard in the parts department were awesome!!! They really cared about my issues I was having with my motor home, they fixed the problems and helped me get back on the road to camping. I will have to say that Samuel is a real RV Wisperer when it comes to fixing the Issues that I was having. Samuel knows his stuff when it comes to RV’s. Kevin Scribner was my Salesman he was the difference and we can’t say enough good things about him too. We have had Great experiences at General RV and we have already given one o Kevin’s business cards to or friends. We will be bringing our motor home back to General RV when we have a problem. Gregg + Ginger.

Rich at the Service Desk was very upfront with us and respected our time and money. Top-notch Customer Service. The technicians that completed the repairs were knowledgeable which meant overall savings for us. We were traveling so time and convience was important. We live in AR but we are from NoCO so we'll tell all of our CO people how great you were.

Friendly, helpful staff. Great communication.

Great service and made my repair quick

Professional curious service professionals and timely service

It was ready to be picked up when they said it was going to be ready.

There very responsive

Getting in right away and timely delivery of my coach. After repairs

My Service Representative, Lori Green. She was the best. If she did not have the answer, she would find someone who had the answer.
I will keep coming back to her for all of my service needs.

Easy to schedule appointment.

Service was good

Staff was excellent and very through on our needs.

Technician explained everything. That will be done. To get my Rv winterized. All were friendly and knew what they were doing. I did recommend General RV to all my friends.

I liked that our service expert kept us posted and up to date on what was going on with our rv.

We're happy with purchasing our motorhome.

Working with Jordan was a pleasure.
She was friendly and professional.

Service department was friendly and listen to my concerns

The staff was very professional and friendly and they did everything that they could to keep me updated as the work was done.

The customer service is second to none. The time, attention to detail and follow-up communication is so good at Wixom, MI.

Jake Jones, my current service representative, listens to my requests and concerns and actually insures everything is completed to my satisfaction.

I will always be a loyal General RV customer because they have always been so loyal to me!

Tonya is the best service coordinator and was upfront and honest all through this process.

Service was excellent

I came for the winterization event and things were very organized. They had plenty of staff and the service was quick. Everyone was very friendly.

Everyone from the finance staff to the demo staff was great! Amanda showed us the ropes and we got hooked up! Even the managers stepped up to show us how stuff worked! Excellent day.

Quick in. Quick turn around.

My service representative, Mike, was helpful, professional and knowledgeable. My RV was serviced in the time frame promised.

We had an excellent sales and delivery experience at General RV when we bought our inTech Sol travel trailer. From sales to delivery to service, the entire General RV team made us feel seen and valued. Just walking in the front door, the reception team is friendly and welcoming. Tom, our salesperson, answered our questions, helped us through the sales process, and followed up after the sale. Angel, in finance, was detailed, friendly, and encouraging. Kayla did a very thorough demonstration during our walkthrough, while patiently answering our many questions. Maureen was awesome at wrangling all the delivery details and getting us out the door. Tom and Chris were pros, getting us set up with the WDH. Service has been on point, arranging our first follow-up visit. Even General RV's corporate "camp crew" has reached out to make sure we're satisfied. General RV's West Chester team is top-notch and true professionals.

Outstanding customer service!

Quick service

First class operation that goes above and beyond for their customers!!!!! Thank you for always taking care of me!!!!