- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Very friendly staff.
Rick B and the team did a nice job getting us the coach we wanted at a fair price, addressed all our questions and concerns.
Quality and they care
Friendly and professional.
Muy buen trato, la compañera Diana muy atenta cada momento, al igual que el compañero Salvador,
Cheyenne In the parts Department she is doing a great job and she knows her job but the most important thing she knows how to treat people
Glad to be a part of the
General RV Family! Their entire buying process is great! They welcomed us in with VIP lanyards and showed us all the features on our 2025 Entegra ARC which will be taking the
Hangin with the Hunns YouTube Channel on the road for many adventures! Brian Roy are sales guru made it happen! The rest of the staff was amazing also, it’s truly a family experience, and if you’re in the market for an RV I highly recommend going to them.
Check out the link to our Class B purchase and like and subscribe to follow our dream!
God bless!
Todd & Carrie Hunn
#vanlife
https://youtube.com/playlist?list=PLeB9JQCFMOYHIrW8pXKmX6Mpz3Mz2UsNF&si=z3gv9Pj528TycRXh
No pressure from sales people. We asked for their best price on our Pasadena and it fit our budget.
The delivery process was 100 times better than our previous RV. Campers Inn spent 30 minutes reviewing our RV. General spent 2.5 hours.
Our service advisor, Nikki, was very professional, helpful, up front, and creative. We were given less than 100% clear information about the appt after making it online. When we arrived and she explained the system and I explained what was conveyed, she moved a mountain to get us out in record time. That is great customer service!
Easy to order parts.
Everything was great
No pressure salesman. Good experience overall
Employees were very helpful and friendly.
Sales person
Walk through
Front desk
First class, low pressure approach. The whole process was well thought out, organized and genuine. A very pleasant buying experience. Thank you.
Everything was fine.
The people were great!
Everyone was responsive and pleasant
There was a personal touch with the sign at the camper, VIP tag and shopping cart.
Everyone was friendly and very helpful- a very pleasant experience.
And Mary Ann, who scheduled the appointment was very helpful and kind.
Megan was very knowledgeable and took the time I needed to understand the process.
Service was timely, even though I added on the inspection.
People!!!!
Great Customer Service. Friendly people
It was great and fast
Professional customer service
Everyone in the service department was professional and friendly. They were willing to answer questions and listened to our concerns. We will definitely use the Birch Run General RV for our service needs in the future.
The service crew was honest!
Great service. They go the extra mile to help.
Repairs done quickly and complete.
Steve was great ! The whole staff was awsome my technician who performed the warranty work is top notch very knowledgeable! Thank you all , my rv was ready in one week
The salesman listened to our request and was able to show us trailers in our requirements. Once we purchased, we were treated like special guests, they kept us in the loop of the process and we got to meet all the folks in every department whom welcomed us with the most friendly way. They explained how everything worked, who to call, and options that were available.
This was the best experience ever, we are so happy with our purchase and the General RV's service.

Knowledgeable personnel, friendly staff and easy to work with