Customer Testimonials

Very helpful and friendly

Our service writer/service representative, Chaz, was by far the best service representative that I have ever dealt with in 50 years of dealing with auto dealerships and RV dealerships. He was polite, informative, and knowledgeable. When I asked him a question, if he didn’t know the answer, or was unsure of the answer, he went to the Service tech or the service manager in order to obtain the correct information. This young man should be employee of the year. I hope his attitude and concern for his customers never change.

Steve Dell Phone number removed

Cameron Large and the management of General RV went above and beyond to see that our problem with our former RV was completely resolved. They stood behind their product completely and not only resolved our problem but, helped us get a newer and better RV. Thanks again to Cameron, Ivan and CJ for going far beyond the call of duty.

Adam was very helpful

Everyone was professional, friendly and provided great service.
My only complaint is during the installation of the hitch someone dented/scraped the tailgate of my truck. When I noticed it and brought it to the attention of one of the service people it was denied and I chose not to make an issue.

We really liked the professionalism displayed by Clayton Fletcher. He truely was outstanding and guided us thru the process to success.

We would be remiss if we did not highlight another member of the team that excelled in our ultimate satisfaction. Hi name is Joe Middleton. He is a “get it done, no matter what” team member.
However, Tom and his entire team performed outstanding. We will come back to General Winter Garden.

The made the transaction easy. They were responsive to our questions and worked with our tight schedule. They were also cognitive of the we are 3 hrs away and made sure we didn't have yo make extra trips.

Luke and Olivia are always able to answer any question regarding my SunSeeker 317ODS . Both are very polite, friendly, and Great people.

Very helpful staff.

I came in on a Sunday after my canopy motor broke off and Jeff was so helpful he found me one! He is a legend and I will definitely be back if I ever need another RV.

Work completed when ptomised

It was great. Our sales rep was able to show me all the layouts and feature variations I was looking to evaluate in the range of trailers I wanted to stay in. She was well versed in the inventory and was able to show me other options that fit my needs in addition to the one I was there to see. The rest of the team was excellent as well. I had an easy purchase experience.

Sandy Mitchell was incredible! She listened to the issues I was describing, ensured she understood them, and then ensured the techs resolved them before calling me to come pick up the vehicle

Alan & I had a rough go at the beginning of the process to get me back on the road, however by the end Alan delivered and helped me understand the process and we shook hands and off I went on my merry way! I appreciated General’s RV concern and willingness to make things right. All in all I am happy with the result.

Debbie Chandler

I know that needing a camper is not typically classified as an emergency, but in this case it was. I needed to relocate quickly to be with my child during a prolonged time of medical treatment. Robert was my salesman and he was very friendly from the start. I love that he admitted what he didn't know and was good about telling me what he did know. He showed me quite a few options that met my need and did not try to high pressure sell me something out of my range or more than I could handle. When we were ready to talk numbers, Alex got involved and was also very personable and got me to a final number I was comfortable with. Greg in finance I think was more stressed than I was about getting the payment with the best lender. He was extremely communicative and professional throughout the process. He was successful in finding a reputable lender that came in below what my goal payment was. Jason gave me a very thorough run through the camper. He again made excellent recommendations on additional things I might need without trying to oversell me on a bunch of nonessential items. I am so sorry that I have forgotten the gentleman's name that installed my hitch and jack motor. He made me very comfortable with everything. I am thankful for this team that made this the least of my worried in an already highly stressful situation.

Our service writer (Bonnie) has been absolutely fantastic. She has completed everything she said she would do. Communicates with us very well and has followed up on all questions and all items of our interests.

Our service tech (Steve) took time to go over everything he has done and more. Super helpful.

We are very pleased so far with our experience at General RV in Dover

Rene Taylor

Great staff…everyone friendly. Worked with me to get the perfect RV for me. Everyone from sales, to finance, to the walk through showing me my new camper. Great prices and very fair. Very happy with entire experience ❤️

First class operation from start to finish!!!!! Thank you General RV Team for always taking care of me!!!

Josh Myer was very knowledgeable about trailers in general and very pleasant to deal with. The entire staff was pleasant and helpful. We bought a 2 year old used rig that had a copule of issues that needed to be addressed. The shop guys addressed those issues while we were completing the paperwork.

It was a very positive buying experience.

Matt in service was very helpful and definitely went out of his way to help us. Very happy with the service we received.

Save money

Everyone is friendly and knowledgable

Informative and non pursue sales. Worked hard to complete the deal.

We had such a great experience buying our new camper from General RV, and a huge part of that was because of Esteban! From the very beginning, he was patient, knowledgeable, and genuinely seemed to love helping people. He showed us so many campers—and even stuck it out with us through the heat while we went back and forth looking at different ones! 😂☀️ He never rushed us or made us feel pressured and was a great advocate for us throughout the entire process.

I believe the sales manager we worked with was Dan, and he was wonderful as well! He took the time to explain everything in a way that actually made sense, answered our questions, and made sure we understood exactly what we were getting into. He was straightforward, helpful, and ultimately helped us get an amazing deal on our new camper!

Got Free night of camping,hot dogs the next day good service,maybe next time we could have lobster and beer instead of hotdogs😂?

You have a great selection of units to choose from. The staff and salesmen are all very friendly and professional. We never felt any pressure to complete our transaction.

I cannot say enough great things about the incredible service department at General RV in Fort Pierce. I recently had a nightmare experience purchasing an RV from the General RV Jacksonville location that immediately left me stranded with major structural and mechanical issues. I was incredibly upset, stressed out, and exhausted.

Thankfully, I brought it to Fort Pierce, and Tina stepped in. She worked tirelessly, went completely above and beyond, and did everything in her power to advocate for me and get me back on the road safely.

The entire service technician team did a phenomenal job. They took a terrible situation and completely turned it around and provided updates with honest communication. If you need your rig serviced by people who actually care, ask for Tina and the Fort Pierce service team!

Quick to schedule and the team checking me in was pleasant and helpful

Zack, the service representative was great! Very knowledgeable about his company and his service department. He did not over promise, but he did “deliver” the vehicle ahead of schedule. As a senior, I appreciated his courtesy and personal service.

Megan was the most consistently knowledgeable and helpful service rep (autos or RV) thatI have dealt with in my 60+ years of owning too many vehicles to count. She and General RV have generated my only positive experiences with my first and extremely problematic 2023 RV (purchased in and previously serviced elsewhere). The willingness to work spontaneously and diligently with my extended warranty guaranteed my ongoing loyalty.