Customer Testimonials

Service Advsor was Shawn who did an awesome job.

Very knowledgeable team you have in parts.

These guys the best! Never have an issue finding what I need and getting it ordered I wish manufacturers would ship to customers but that is not their fault.

Easy to deal with good customer service nice people honest

I recently purchased a new Brinkley travel trailer from General RV and had a fantastic experience from beginning to end.
Sam was outstanding right from the start. He conducted a detailed technical inspection of the new Brinkley, explaining every aspect with patience and expertise. His kind, professional, and thorough approach gave me complete confidence in the vehicle I was buying.
Carlos, the technician, also did an excellent job supporting the delivery and final preparations. He was very professional, attentive to detail, and made sure everything was in perfect condition before we took delivery.
The entire team — from Finance and the Manager to the Front Desk staff — was cheerful, helpful, and truly made the whole process enjoyable and seamless. Their positive energy and teamwork turned the purchase of our new Brinkley into a smooth and excellent experience.
I highly recommend General RV to anyone in the market for a new RV. This team sets the standard for customer service. Thank you, Sam, Carlos, and the whole crew!

The communication

The parts dept. employee who helped me was very friendly, knowledgeable and found what I needed!!!

Easy to book and service was great to work with and resolved my problem quickly. Thank you!

Nikki did a good job communicating expectations and accommodated some last minute requests for me.
The entire team was professional and courteous.

Brenda was easy to work with, the repair techs did a great job.

We enjoyed everything, Landry was great to work with checking out the units and putting a deal together, very patient with us. On the day of pick up everything went about as smooth as it could. Extremely grateful for our whole purchase process.

Our service advisor, Zac Calhoun went out of his way to accommodate our tight schedule as well as design an economical service plan. Then when additional work was added lastminute.com, the shop foremanand techs still met our schedule.
Great overall service

The part came in quickly and your staff advised me of its arrivals as soon as it did.

Our salesman, Greg Watkins and how the whole transaction was seamless.

The spirit of kindness and interest in us and your unit. Keeping us informed

They keeping you camping feature they got me right in and fixed the problem

How they handled my experience. It was a long 6 months. I was very patient. Even though things did not go as planned, they were very understanding. Christian, Megan, and Kayte helped me out very much and made sure I was satisfied!

While it took a bit longer than expected, we received good information about the cost and steps needed to fix our RV awning. We are happy with the final result and for the effort April put in as our customer service rep.

Olivia

They kept us updated on the progress.

No pressure on my puurchase

Great fast experience and will continue to use general Rv for my camper needs

Chris Kaylor was very attentive to the work needed on the Winnebago warranty Recall. He is a outstanding Service Adviser. One does not always get to work with such an individual as Chris.

Great staff went above n beyond to fix my issue with the RV

My service advisor Shawn Robey always does his best to quickly get my motorhome in for service and get us back on the road again!
He is extremely knowledgeable and always pleasant and respectful to us.

Thank You Shawn,
Bob Cuppernell

North Canton General RV parts/service dept is a 10. They make you feel solving a problem is their only mission. Other RV stores make you feel like they’re doing you a favor even talking with the customer. In either case, it makes the decision where to go for RV needs easy, North Canton General RV.

Missy Robert & Mark are always on point and very helpful

We called in to see if there was 5th wheel rails in-stock and the had what was needed

Roxie communicated very well. Everything that was agreed to in negotiations came true at closing. No disagreements. Service support when picking up the RV was very supportive

made a appointment for 9am tuesday 7-7-26, your service department dignoise the problem with the valve repaired it and got me out at 11am they were awesome, I was glad they had the part and saved me a trip from coming back, I live about 11/2 hrs away