- Phone: 248-349-0900
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Customer Testimonials
Everything! I know the help after getting the rv is a big one.
Everybody there was amazing! My only suggestion is for General RV to offer a yearly maintenance club. For a price, a customer could bring their RV in for yearly maintenance. It should be offered with every sale.
We absolutely love our new RV! This is our 2nd purchase with General RV. We highly recommend them!
Everything about General RV is top tier. I love this place❗️😁the service is top notch! Todd is exceptional in how he tour your RV with you. He keeps checking back with you to give you updates. He stuck with you from beginning to end to end ❗️comfortable waiting room. The cookies when you first walk in was spot on since I’m diabetic and was in that kind dreadful drive on the expressway. The coffee bar was like nothing I ever experienced. 10/10. Even the popcorn was good! Everyone was so friendly! I love my Springdale camper. An exceptional brand that Keystone is. I will be coming back for future service. I love how my insurance was set up on the spot. This place is full service. No worries here. My dog even enjoyed the experience. Ironically I cleaned my trunk of my Nissan rogue today and found a General RV shopping bag in there. I don’t even remember where I got it. I had never used it therefore I’d say I was destined to meet The Kyle my salesman and my finance guy was incredible! The list goes on and on. Everyone was so accommodating. I can’t stop bragging about the place!!!!!!!!
Service personnel are very accommodating and professional.
Not good RV not fixed yet had to
Postpone until parts come in still waiting for parts
General RV has been good to me so far with the experiences that I've had with them..!! I have a different setup than a motor home or RV as I drive a hotshot pickup with a sleeper on it that has a AC/Heat unit on it that they have serviced and done a great job in doing..!! Customer service has been very good compared to other places I have dealt with..!! Would 100% suggest this company to friends family and anyone I come across..!!
The friendly people
My service advisor Scott did a great job explained everything to me quite well and they did what they said they were going to do. So yes, I would recommend general RV to my friends and family. Great job guys. Thank you.
Very organized. Moved right on schedule .
Knowledgeable sales staff and service members.
They wanted he deal to happen plus wanted us to get what we wanted
I just walked in, and got attention and service practically without saying anything. Really enjoyed the whole experience
Great customer service from Tera and Mike
Very precessional and experienced. Great customer service.
Luke and Boyd are very helpful and a always very pleasant.
The clerk was very helpful. He went to the back room to get what I needed as the shelf stocked was empty.
The knowledge of the staff and the respect given to the customer. They have responded to all my questions and have called with updates.
Great friendly customer service.
Really good to work with and really helpful
The purchase process was painless and very timely. Jill was wonderful to work with.
Service techs are very helpful and professional. You can actually talk to one on the phone! Nice facility.
Helpful and friendly staff at reception and in the service department where we visited.
The people were great took good care of me
Friendly staff
They were very helpful
Very friendly, very knowledgeable, open minded
All of my service needs were repaired and are in good looking order.
Found the problem and fixed it
From the first phone call to picking up my RV, everyone in the organization has been professional and very welcoming. 2. I feel that I was treated fairly through the entire process. 3. I had some unusual requests. Management was really understanding and flexible in helping me navigate new water. 4. Thanks to all the employees that made this transition possible.
Good Deal, Good Attention. All personal and service area.