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Customer Testimonials
Everyone was very friendly and extremely helpful!
Very kind to customers (especially Canadians!)
The folks that assisted us - Lisa, Gail and Mike - were great help in getting us ready to hook up and go RVing!
Chad Fuss always takes care of me. He sincerely cares about his customers.
Great service
We appreciated the thoroughness of the delivery walk thru and the willingness to get the answers to all my questions
Good courteous efficient service. Nice job by Will coordinating.
Job done right at a fair price. Justin Sasman (service advisor) and Thomas Hartman (service manager both did an amazing job keeping me informed and keeping the job on schedule.
Response time is very good
The People, they were all super great, very helpful...Would definitely recommend to anyone buying an RV
Amazing people!!
The service was very good for the repairs I needed. The service techs were very helpful.
Good, friendly service.
In my opinion, this is a great place to buy an RV. Everyone was so kind and treated us very special. My husband and myself are seniors. I was looking for a nice RV, but not want to spend a whole lot of money at our age. They found us the perfect Home away fromHome. They found us a home away from home that we could afford everyone there treated us with respect, kindness, and understanding. Thank you again for all you did for us.
Very curtios and friendly! Helpful and knowledgeable!
Liked that they were not pushy and let us go at our owe pace. Made it fun for our kids while we were there looking at campers.
The staff was very friendly and easy to work with.
Cal was very helpful and informative about service done. Pleasure to work with him
Camie was top notch. She really cares about customers
I have good service when I go there.
We were very well taken care of overall!
Always a great purchase at General RV!!
Everything
I love the excellent service they give. Jeremey in the service department keeps me well informed about the progress going on with my trailer in the shop.
Prompt and friendly service
Impeccable service! Darrell you are an amazing person who cares about your service provided! To the front desk and to all who made the process a remarkable place to purchase a RV!
I call in the morning and they got me in at 2:00 that afternoon that is very prompt scheduling and the work was done perfectly
I was notified that the job would probably take about 3 hours in advance but the job got done in about two
When I walked into the Ashland Virginia store, I felt like I was already part of the General RV family. Everyone was so incredibly warm, inviting and accommodating, and so pleasant I regret ever going anywhere else. From online sales with Greg, financial advisor Seth to the amazing people in the store and service department I was treated with kindness and respect. General RV has not forgotten what customer service is and went on to redefine the RV business as a family friendly affair. All my heartfelt thanks to all of Ashland, VA associates and online associates who made this experience heaven sent. 🥰😇
Knew about the camper. Able to get my loan approved quickly

The personnel there are all friendly and very knowledgeable. It was an enjoyable experience from the time we walked in the door until we purchased our RV. Thank you all!!