Customer Testimonials

Efficient, friendly—definitely customer service friendly

Everything! Thanks Mike.

Communication was top notch. I never felt a need to reach out and ask for an update.

Guidance was also A++. I never felt I was being sold, pressured into anything. just good practical advice.

Easy process, Jack was knowledgeable about all of the trailers we looked at and the motor homes as well. It was far above a better experience than what we had with RV Camping World in the past.

The service repsentives were professional and helpful in all steps to purchase a RV.

The friendly and helpful service staff

Called and was able to get in quickly and solve my problem

The sales department (specifically Sabastion) did a great job working with me on the new travel trailer I purchased from General RV. The business office and floor associates were very professional.also.

My sales person, Grant is a pleasant, polite and professional. He is a good listener and gave great feedback when asked. While touring the different units I would ask a lot of questions. I realize they have to sell many different types of RV’s and don’t know everything about every unit, but I was pleasantly surprised how instead of making up an answer or saying I don’t know, he would google it and check company websites to give me on the spot feedback on what he found without me soliciting him to do it. Even when I initially walked out without buying he was professional and kind. Jim Brandt in Finance was equally as professional and polite and very good at what he does. His ability to explain in detail what every program or product could do without using high pressure tactics for was clear and eye opening.

My overall experience with the sales and finance team was impressive. I live about 90 miles from the dealership and team were cognizant of my needs and time. Their ability to navigate through my concerns and budget constraints helped me and my wife make an informed decision. Overall, I am very happy I bought my RV from General RV in Ocala and should the need arise, buy there again.

From our meeting with our sales person, Haley, to driving off the lot with our camper, everything went smoothly. Everyone we dealt with was courteous and did what they said they would do.

General Rv North Canton works on your rv the day of appointment.

I like the courtesy inspections. Yes, I’ll spend more money this visit if something is found. But this can save a lot of money in the long run.

Anthony Stanley was able to answer all of my questions. He is very knowledgeable about the RV we were looking at. Very kind and friendly.

Nice people eager to please, quick service.

Salesperson was very knowing of what i wanted and helped me decide.

Everyone very professional and no hard sell

The service department keeps us informed about the progress and any items that are still being worked on.

Fast response from my service agent, Kayte. I really liked the ability to communicate with her VOA text messages. I also appreciated the pre-inspection where it was determined I needed a new set of tires.

I work with Lori Pelath for all my visits and she is great to work with.

Friendliness, professionalism and speed at which they able to get me in and out. Claudia took the time to keep me updated throughout the visit. Thank you for all the personal I came in contact with.

Well organized and good service. But trying to get a call back, left messages. Tech missed a piece of trim in bathroom.

Very professional

Willingness to listen to my concerns.

Great experience really good people.

Bud the parts manager is great!

Ashley was very pleasant to work with and kept me informed of the progress of my unit.

It’s closer to us. Beautiful, functional facilities.

Service advisor Kati, was wonderful to work with. Excellent follow up with her and she was great.

They wanted to make sure we were happy when we picked up our new RV. The walk thru went great and a few things were fixed before we left. They made us feel important and appreciated our business.

The team is amazing and goes above and beyond for their customer!!! Thank you again!!!