- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Every staff member was great. Handled any issue that we had with professionalism and swiftness. The only thing I would recommend is that anyone who does a “walk through” I wish that person really knew the ins and outs of each arc or travel trailer. We knew more than the person walking us through. But again other that that fantastic.
Great experience from start to finish! The treatment was exceptional and felt personal. Everyone was very knowledgable and professional. If you buy a new coach here, you’ll leave feeling like a pro with all the information and walkthroughs. I would highly recommend.
Entire process was pleasant and timely .
From beginning to the end all of the people at General RV on Wixom we met and worked with were knowledgeable, respectful and kind. Even when we returned to have a noisy wheel investigated we received immediate attention and the problem was quickly resolved.
Product knowledge was very good and issue resolution was very quick.
Anthony was very good and knowledgeable with the campers. Mo was great helping with financing our motorhome.
Everyone was super-nice and professional, especially Gerald!
Very thorough and extremely easy to work with.
Great personalized service, made us feel special, knowledgeable team.
They are knowledgeable about their product and provided us a very thorough explanation of the RV. Friendly and helpful. Felt they were transparent and honest in their financial dealings.
Proffessional at every stage of purchase
Good service from everyone
The entire team was great to deal with. Adam was a great salesman and not pushy, and Ramon gave an excellent walk-through, very personable and knowledgeable.
Everyone was very nice and friendly. Our sales man TJ was very helpful and answered all our questions. And if he wasn't sure about it he found out from someone who was.
This CS team was great and Michael in financing was great. Everybody worked together to get everything closed and I have no complaints about everything. We love our new RV.
The service work was great but our handler Nate was even better. He took care of multiple needs along the way, always kept me informed, never pressured me and had a great disposition which made my primary customer experience first-rate.
Everyone was very nice. Ivan spent a lot of time showing us how to do everything on the coach
Great staff across the board.
The entire team was extremely helpful and professional.
A very thorough walk around experience. I got my questions answered on tongue weight and axle of my truck.
I had an outstanding experience purchasing my toy hauler from General RV. What stood out most wasn’t just the great selection or smooth buying process, it was the people (Mike in finance, Kayla in demoing the RV, Brian in parts, Charlie in Sales, Maureen in scheduling, to name a few). Every team member I interacted with was friendly, patient, and genuinely committed to making sure I was taken care of.What impressed me even more was their long‑term mindset. They didn’t treat this like a one‑and‑done sale; they made it clear they’re with me for the long run. That kind of service builds real trust.I’m sticking with General RV for years to come, and I’ll be recommending them to my friends without hesitation.
I found the staff to be very friendly and informative, answered all our questions and from the very start, they have been very transparent Interacting with them was like interacting with a good friend thank you General RV
Overall, I am happy with the service provided! I feel that the labor rates are excessive!! I did find hydraulic fluid in the front compartment, beneath the battery. Which I had to cleanup !! Niasya was outstanding!!
Great staff. Very knowledgeable and efficient
Very friendly, helpful, and good customer service and very knowledgeable
Friendly and helpful people
The building was clean, they are taking care of the brakes, and there was a wide selection of campers and RVs
Craig ‘ s knowledge of our camper during the walk through
Kevin Kettler was a pleasure to deal with
Organized. Great customer service - timely and knowledgeable.