The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.R. Denver - The Parking Spot South
What do you like about our services?

The service provided by the drivers is exceptional. They help load our heavy bags and make sure we have a ticket with the vehicle location. The app helps you see where the pick up vehicles are driving.

Report a concern   January 21, 2026 — Rated 10 out of 10 by D.C. Phoenix - The Parking Spot South
What do you like about our services?

I liked that I was upgraded because there were no more uncovered spots. Your site was easy to find. The person who dropped me off was very nice and helpful. I’m over 70 and the young lady who dropped me off reminded me to watch my step and helped me off the bus. Everything was great. My arrival pickup was less than wonderful. I have never used your service before but found the pickup spot quickly. When a bus pulled up the door opened and I asked the young man if this was going to the South lot and he said, “isn’t that what the outside of the bus says?” Or something along that line. I told him Ive never used this service before. Anyway I didn't appreciate his attitude.

Report a concern   January 21, 2026 — Rated 10 out of 10 by P.S. Orlando - The Parking Spot
What do you like about our services?

Convenient to airport, easy to find the shuttle spots,

Report a concern   January 21, 2026 — Rated 10 out of 10 by B.T. Charlotte - The Parking Spot
What do you like about our services?

Ease of use, the kindness of the drivers

Report a concern   January 21, 2026 — Rated 10 out of 10 by A.W. Charlotte - The Parking Spot
What do you like about our services?

Quick secure and timely drop off and pickup. Friendly associates too

Report a concern   January 21, 2026 — Rated 9 out of 10 by K.E. St. Louis - The Parking Spot 2
What do you like about our services?

Convenience

Report a concern   January 21, 2026 — Rated 10 out of 10 by Lynn Holmquist Los Angeles - The Parking Spot Century
What do you like about our services?

Everything. The shuttle was waiting when we walked up in the parking garage and on our return at the airport. The drivers were courteous a d friendly, even at 3 am. I appreciated that we had prepaid and that was easy to use.

Report a concern   January 21, 2026 — Rated 10 out of 10 by L.K. St. Louis - The Parking Spot East
What do you like about our services?

The bus is literally following you to a parking spot and ready to pick us up. Also, we are delivered right back to our spot upon return. Very convenient!

Report a concern   January 21, 2026 — Rated 10 out of 10 by L.C. Hartford - The Parking Spot
What do you like about our services?

Attendant and driver's were friendly and accommodating, as well as efficient. Prices with discount is very helpful.

Report a concern   January 21, 2026 — Rated 10 out of 10 by S.B. Philadelphia - The Parking Spot South
What do you like about our services?

Prompt pickup and delivery!
Handles luggage !

Report a concern   January 21, 2026 — Rated 10 out of 10 by P.Y. Dallas DFW - The Parking Spot South
What do you like about our services?

Friendly and helpful drivers. Check in on the app makes arrival very efficient.

Report a concern   January 21, 2026 — Rated 10 out of 10 by K.B. Hartford - The Parking Spot
What do you like about our services?

Drive up staff and van staff are very friendly and courteous.

Report a concern   January 21, 2026 — Rated 10 out of 10 by L.S. Philadelphia - The Parking Spot South
What do you like about our services?

Timeliness of the shuttles both when departing and returning. Driver are usually very helpful and courteous.

Report a concern   January 21, 2026 — Rated 10 out of 10 by R.C. Charlotte - The Parking Spot
What do you like about our services?

So convenient and save so much time trying to find the car in the parking garage at the airport. I never have to wait within a couple minutes for the shuttle. Thanks so much.

Report a concern   January 21, 2026 — Rated 10 out of 10 by G.H. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

driver are kind and efficient - app is wonderful. thank you for the coupons

Report a concern   January 21, 2026 — Rated 10 out of 10 by K.O. Houston Hobby - The Parking Spot 2
What do you like about our services?

The proximity to the airport and quick pick-ups and drop-offs.

Report a concern   January 21, 2026 — Rated 10 out of 10 by B.B. Nashville - The Parking Spot
What do you like about our services?

Efficient and I appreciate special pricing

Report a concern   January 21, 2026 — Rated 9 out of 10 by C.M. Phoenix - The Parking Spot
What do you like about our services?

The ease of parking and convenience of gate drop off and pick up. Love it!

Report a concern   January 21, 2026 — Rated 9 out of 10 by A.C. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

The buses are regularly transporting to the airport which helps me be on time when traffic is trying to delay me and the drivers always have been courteous and the buses are clean.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Tish Horton Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

People are so friendly and helpful

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.E. Buffalo - The Parking Spot
What do you like about our services?

Cost and convenience.
Friendly and respectful staff.

Report a concern   January 21, 2026 — Rated 10 out of 10 by K.L. Hartford - The Parking Spot
What do you like about our services?

I use Parking Spot every time I. I am extremely happy with them when we return Saturday night. We came back to about 5 inches of snow and the driver cleared the snow off my car. He went above and beyond. I would highly recommend them to anyone.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Julien Dillard Los Angeles - The Parking Spot Century
What do you like about our services?

How easy & convenient everything is. It’s a blessing not having to worry about the hassle of finding somewhere to park at LAX.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Gerri Abrams Columbus - The Parking Spot
What do you like about our services?

The personal help i got on the phone and at the parking spot

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.P. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Your drivers aren't condescending or bossy like the place across the road. Your drivers are kind and not pushy about tips. I love the new option to tip using the QR code, and this has allowed me to tip a lot more often than in the past. I just really feel comfortable parking with you. I feel safe and welcome. Thanks to your drivers! They are a great crew.

Report a concern   January 21, 2026 — Rated 10 out of 10 by T.V. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Great overall service.

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.D.R. Hartford - The Parking Spot
What do you like about our services?

⭐️⭐️⭐️⭐️⭐️

Report a concern   January 21, 2026 — Rated 9 out of 10 by M.R. Baltimore - The Parking Spot West
What do you like about our services?

I paid for Premium uncovered parking. There was nothing different about this "upgraded" service except the gate for the Premium lot almost came down completely on the hood of my car!!! Please help me understand the daily upcharge for parking in the Premium lot. Thank you.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Brenda Norman Columbus - The Parking Spot
What do you like about our services?

The staff members are courtesy and friendly. I never had a problem with Parking Spots. They have reasonable rates and hours to park there.

Report a concern   January 21, 2026 — Rated 10 out of 10 by K.L. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Everyone was super friendly, helpful and super efficient. From booking online to picking up my car was effortless.


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