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Guest Testimonials
It was overall a good experience: covered parking, friendly shuttle drivers, and a free bottle of water on the way home.
Everything runs smoothly from making the online reservation, dropping the car off and being shuttled to the airport, and then upon return, being picked up and brought back to pick up your car.
It is always so easy and convenient and not pricey! The drivers are always friendly and helpful, the location is great. Park here every time.
The service provided by the drivers.
Good service
The shuttles are always clean and the drivers so friendly! The drivers are always punctual for pickups. I wouldn’t use anyone else!
Very convenient to park & then ride to the airport. Much better parking prices.
I always use the service when I fly out of LAX. Great location and speedy service. The prices are fair.
Convenient.
Courteous helpful shuttle drivers. Easy to reserve on line. Appreciation for my Spot Club membership with discounts.
Good Drivers, frequent shuttles, short waiting time even when high volume.
Easy pick up and drop off. This is the first time I haven’t had to wait for over 15 min for a van. Easy in/out with the app.
Ease of app use, nice driver
Easy, safe and good shuttles
That a bus is right there for pickup, day or middle of the night (recently tested this). Drivers are friendly and efficient. Plus they help with my luggage.
Shuttles were very quick on pick ups at parking lots. A special shout out — and I wish I had gotten his name — but very nice, informative and helpful driver who picked us up on Monday, June 29th around 5:00 pm to BWI North parking lot. He was an exceptional driver and made sure we all got to our cars and they started up.
Quick and easy
Easy to access, friendly staff
quick pickup and car always just how I left it
Reliable and safe.
There is no wait time for transportation. As soon as you park and get out of the car the bus is right at your destination and they load the luggage into the bus for you. The trip to the airport is short and they seriously have the nicest drivers around. Upon arrival to the airport they take your luggage off the bus and send you on your way with kind words and gestures. To return to your vehicle there is never a wait for a bus which I love. The Parking Spot always offers discounts on parking as well. I highly recommend their services. I'm a very happy customer.
Great service
Easy to park
Easy to use, on time and convenient. Polite and helpful drivers.
Helpful drivers, quick service. Overall great
Shuttles are ready for us when we arrive , and we don't have to wait long to be picked up when we arrive back home.
I love that you pick us up at the airport even take our luggage for us
Good price, quick shuttle service.
It is easy to use and so convenient. The drivers are so nice! I was initially nervous about leaving my car, but the lots are well lit and feel very safe.

Location, capacity, customer service, reasonable pricing.