Guest Testimonials

The system usually works well.
Pricing is competitive.

Convenient location, excellent and friendly staff. Ease of check out. Great price!

Convenience

There were plenty of shuttle buses so no long wait times and plenty of space for your luggage.

Very easy at the gates with the QR codes. Friendly drivers, a fast to the Airport. 10/10.

We’ll be parking here again in June

Your services are perfect but I do have a complaint.
I park all the time at Spot 1 and being a senior citizen used to make a last stop at the mens room as I have a long trip to Prescott. Now I see that you have the building closed to clients and a sign on the locked door. It would be so helpful if we were able to use the lavatories there.

Very kind staff at the gate and driving the busses! I’ve been parking here for years and never had any issues. Highly recommend the Parking Spot 3!!

Easy booking process E-mail updates and plenty of shuttles.

Easy, with little wait time. A bit pricey though.

Swift contactless process. Shuttle very frequent from the parking lot to the airport, had to wait a little long at arrival; but other than that, service is great. The drivers are very nice and helpful as well.

Close to LAX, shuttle service was quick and easy and the parking garage was clean and well lit as well as safe

On time

Clean, secure, courteous drivers

friendly drivers. App is easy to operate.

Fast, convenient, good service and priced right.

That I could reserve a spot when I know it's busy. Also, that the shuttle was right there when we parked in the middle of the night!

Ease of reservation process. Becoming a member, discounts received. Employees are always customer focused. Small touches, like a bottle of water for your drive home.

Easy to park and get to and from the airport with little stress

Location & fast friendly service!

This was my first time using The Parking Spot, and it was incredibly easy. I parked my car on Friday morning, left for the weekend, and got home Sunday night. The shuttle driver was very friendly. He answered some questions I had, too. I'm definitely going to be using this again for my weekend travel for work.

Always very helpful and nice.

Reservations and parking are simple. Shuttles are usually available quickly. Prices are reasonable.

Personal service.

Helpful.

fast.

Easy in and easy out. But i just returned from a trip to the Midwest and my flight leaving Milwaukee was the delayed a number of times because of a snowstorm. I finally ended up rescheduling my flight from Saturday night to Sunday evening. I had made reservations at parking spot one through late Saturday evening because that was what I expected to return to Phoenix.. because of the snowstorm and delayed flights. I did not get in until Sunday evening. When I picked up my car and had a chance to check my invoice, I noted that I had been charged a ridiculous amount for one day extra. That extra day was actually beyond my control. I was very unhappy about that and I really am still. $45 for an extra day. Seems to be way out of line.
John Eaton
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The price, convenience and the friendly staff members. Always a pleasure meeting new drivers!!!

Convenient parking

Shuttle to airport

We love using the spot!
We drive three hours to the airport from where we live and it’s so easy to just pull in. They help us get our luggage. We check in with the Gail at the window who is always pleasant and jump on the van to the airport. Shortly after we get off our plane, we go out front wait for a short time for the bus and give the driver our ticket. We get a pleasant ride to the spot where our car is waiting for us and they even offer us water.
We will continue to use a spot as we have for many years because it’s convenient, safe and the price is reasonable.

I wish that the pick up was
closer to the luggage area after I returned from a trip...I always use
Parking Spot..

your drivers are AWESOME. very helpful, pick up people's luggage, park in good places, manage the crazy traffic. They are amazing.