Guest Testimonials

I have been using this service for a few years and I have never been disappointed. The drivers are friendly, efficient and helpful. I would highly recommend this establishment to everyone looking to park and fly!!!

Everything went fine. Just wish there was a bench or a sign to specifically show drop off and pick up in Salt Lake City airport. But i use you guys every time where i go. The app is great and being able to get points for discounts is great.

They are right there when you come in to park. When you arrive they are there to take you to your car with minimal wait. I really like using them.

Easy

Most of the time everything is fine.

The ease of scheduling my appointment. Your drivers are always a joy. Thank you for seeking employees with good customer service skills. The buses are clean and smelles good. I can go on and on. But please don't change your business model. It works and works well.

Covered parking. Friendly staff. That's all I ask for!

So convenient!!!

Clement was an outstanding driver - not only did he offer extra help to me while I was traveling solo with my 2-month old baby, he was cheerful and friendly the whole time. I normally deal with grumpy and rude people at my home Parking Spot location, but my first experience at Baltimore North was positive the whole way through!

Drivers on this trip were very courteous, friendly, and helpful.

Efficient, organized timely delivery

1st time using parking spot. Recommended by my daughter. It was an easy process from parking and shuttling to the airport and the return.

I had an excellent experience with Dylan at The Parking Spot. He took the time to listen carefully to my concerns, treated me with professionalism and respect, and genuinely wanted to make things right.

Outstanding customer service like this is rare and deserves recognition. Thank you for turning a frustrating situation into a positive experience. I’ll definitely continue using The Parking Spot because of the way this was handled.

Pick up at my car. Loading into and unloading my bags from the shuttle.
Driver put my bags into my car for me. Being elderly, this is a plus.
App to see when shuttle expected at airport pickup
On one past trip I had to ask driver to load my bags into the shuttle. I should have sent a note about this then, but chose not to tip the driver instead. Being a short, elderly woman, having the driver load my bags is essential.

Easy. Very kind staff. I feel very safe parking there.

The people are friendly, and it was nice to have a person there, helping me check in.

Great price and convenient

Accommodating, professional, helpful, friendly drivers; near enough to airport

The promptness of the shuttle service, and the safety of being dropped off at my car after dark. It is very convenient and safe for a single person. Keep up the good work!

Very efficient

the premium parking option we have with our company, and the perk that we are picked up last and dropped off first on a return.

Friendly drivers and great service.
When I park they are always right there even before I can get out of my car.
When I return, There is often a shuttle right there, and if not, one will arrive within 5 minutes.

Safe parking ramp, friendly drivers that pick you up and drop you off right at your vehicle.

Ease of making a reservation, quickness of the shuttle service and convenience of parking locations.

Easy access, help with luggage, nice drivers, great value.

Efficient parking and pickup. Very helpful drivers.

Offer larger parking spaces for all vehicles

Promptness and courtesy. of drivers.

Convenient, friendly

everything went smooth